Elaine Lima Galvão

**** ******* **** ********* *** 203 – Coconut Creek – FL Zip Code 33073

Phone 561-***-****

E-mail: add3u9@r.postjobfree.com

OBJECTIVE

Dietitian

QUALIFICATIONS

Dietitian, graduate's degree in Health Surveillance in Food, with seven years of experience and expertise in the market. Technical manager of inspections and the implementation of food safety standards, developing weekly reports with strategic plans for the correction of gaps and compliance with the requirements of the local health legislation. Achieved results: target optimization, loss reduction and quality assurance for the final consumer. Experience in trainings focused on best practices in food handling, hygiene and health. Managed Food Service and Nutrition with cost management and menu development. Managed teams focused on human resources.

EDUCATION

Specialization in Health Surveillance in Food (2010)

Universidade Nove de Julho, UNINOVE

Degree in Nutrition (Bachelor)

Universidade Paulista, UNIP, São Paulo, Brasil (2008)

LANGUAGES

Portuguese

English (intermediate level)

PROFESSIONAL EXPERIENCE

• Atacadão SA (Brazilian wholesale-retail supermarket chain belonging to the Carrefour Group)

Address: Avenida Morvan Dias de Figueiredo, 6169 – Vila Maria, São Paulo – SP, 02170-901, Brazil

• Period (16/10/2009 - 21/12/2016)

• Position: Technically Responsible Nutritionist

• Activities: Dietitian with technical responsibility for the store, cafeteria and food service for the employees. Responsible for deploying the Food Safety System in the branch, promoting compliance with the standards and requirements of the health surveillance legislation. Monitored the sectors on a daily basis: goods receipt and storage department, displays in the sales area (perishable products, fruits & vegetables and stock material), hygiene and temperature control of the cold chain, sanitary facilities for employees and customers, external area and building; Developed weekly technical reports pointing out the compliance and non-compliance of each sector, in addition to developing the action plan for improvements, pointing out those responsible for implementation and the adjustment deadlines; Developed reports on returned goods that didn't meet the required criteria and non-compliance reports for products and industry; Monitored pest control visits and updated the document folder requested by Health Surveillance; Developed the best practices and Standard Operating Procedures (SOP) manuals; Controlled employee health; Developed the leave and vacation schedule; Recruited, selected and provided periodic training to 350 employees; Managed the food and nutrition service; Managed teams; Controlled costs; Developed menus and shopping lists; Controlled raw materials and performed accreditation visits at suppliers; Developed food and nutritional education material, and reduced the food waste of employees; Provided nutritional guidance and made special diets available to employees with pathologies and dietary restrictions; and gave lectures during the Internal Week for Accident Prevention at the Workplace (SIPAT). Member of the Fire Brigade.

• Achieved Results: Raised the awareness of employees and service providers regarding Food Safety practices, optimized targets and reduced losses and waste. Made the store and cafeteria compliant with the hygiene-sanitary standards without being notified by the supervisory body.

• Teleperformance CRM SA

Address: Werner Von Siemens, 111 – Lapa de Baixo, São Paulo – SP, 05069-010, Brazil

• Period (08/11/2003 - 11/07/2009)

• Position: Telemarketing Operator

• Activities: Provided customer service over the phone and chat for Motorola Brazil; Provided technical support and general information; Opened complaints, monitoring and solving cases; and maintained contact with the company's technical assistance service. Member of the Legal Assistance Department, contacting the customers and solving the case, always focusing on their satisfaction. Responsible for managing refund cases, filling in spreadsheets, collecting documents, contacting the financial sector and filing the process. Assisted management in the development of weekly reports and control spreadsheets on overall customer satisfaction.

COURSES

Nutritional Therapy in Liver Failure – Ganep (2020)

Herbal medicine for diabetes and obesity in the daily practice of nutritionists – Ganep (2020)

English for Academic Purposes – South Florida Bible College & Seminary (Conclusion in 2020)

Florida Food Handler Course – State Food Safety - Food Safety Training & Certification (2020)

Food Allergens Essentials – State Food Safety - Food Safety Training & Certification (2020)

Alcohol Server Training – State Food Safety - Food Safety Training & Certification (2020)

Food Safety Supervisor Training - Instituto Imen (2013)

Preparatory Course for the Competitive Examination in Nutrition - Universidade de Guarulhos (2012)

Best Practices in Food Donation - Serviço Social do Comércio - SESC (2011)

Sports Nutrition: Gyms and Nutrition Consulting - Specialized Nutrition Clinic Evie Mandelbaum (2009)

Graduate's Workshop in Health Surveillance in Food (2009)

Myths and Truths about Milk - Sociedade Brasileira de Alimentação e Nutrição - SBAN (2007)

Aging, Nutrition and Cardiovascular Diseases - Heart Institute of the Hospital das Clínicas, Faculdade de Medicina da Universidade de São Paulo - FMUSP (2007)

IV Integrated Nutrition Day, Universidade Paulista (2007)

Use of Functional Foods. Núcleo de Estudos Avançados em Nutrição (2006)

Eat Well Program - Serviço Social da Indústria - SESI (2006)

Personal Diet: Nutritional Homecare - Núcleo de Estudos Avançados em Nutrição (2005)

Functional Foods: Basic Concepts and Applications in Clinical Practice and Sports - Núcleo de Estudos Avançados em Nutrição (2005)

IV Integrated Nutrition Day - UNIP (2005)

OTHER ACTIVITIES

GR S/A Restaurantes Industriais

Curricular internship under the supervision of the nutritionist and Phd in Public Health Monica Spinelli. Supervised and managed the unit with a focus on compliance with local legislation and workplace safety standards. Experience in the administrative routines, leadership, training and personnel qualification, inventory control, and the development of menus and good practice manual.

Hospital Central Sorocabana

Curricular internship under the supervision of the nutritionist and master in Nutrition Monica Spinelli. Performed the practical monitoring of the hospital routine (hospitalization, ICU, hemodialysis and maternity), understanding of the technical/administrative activities, involved in a cross-functional team, evaluation and dietary/therapeutic treatment.

Colégio Objetivo

Curricular internship under the supervision of the nutritionist and master in Applied Human Nutrition Eliana Zacarelli. Experience in the nutritional assessment of children and adolescents, calculating and analyzing the nutritional value of the food items in lunch boxes (writing a paper after completing the research), creation of informational materials, nutritional education practices and culinary workshops.

Clínica Escola Universidade Paulista - UNIP

Curricular internship under the supervision of the nutritionist and Phd in Public Health Hellen Daniela de Souza Coelho. Provided nutritional care in the outpatient clinic through anamnesis, anthropometric and biochemical evaluations, 24h food intake records, menu development and educational activities with a group of diabetic and hypertensive patients. Lectures to an elderly group.

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