Bernadette Bennett

**** **********, ********

410-***-****

Operations manager with excellent planning, organization, delegation and communication skills;

Also having effective leadership and training skills.

Professional Skills

Store Operations Manager Conflict Resolution Skills

Retail Inventory Management Team Oriented

Exceptional Leader Recruitment and Interviewing

Sales Professional Big Box/Specialty Management

Federal Security Clearance Security Officer

Restaurant Management Logistics

Home-healthcare Provider Excel, MS-Word and Power Point

Accomplishments

While in a position of management I have achieved accreditations for efficiency with logistics and executing company standards with excellence and increasing the profit margin. I have under my supervision upwards of 200 associates under my direction; including multiple department heads under my direction.

Pet-Valu

General Manager April 2020 - Present

Owings Mill, Maryland

Saf-Gard Shoes

Sales Consultant May 2019 – March 2020

Catonsville, Maryland

Providing and establishing assistance with government and corporate accounts; also assisting the private sector with sales needs.

Gabriel Brothers/Rugged Wear House

General Manager Sept. 2016- Sept. 2019

Pasadena, Maryland

Responsibilities consist of total accountability of a big-box environment; also having responsibility of P&L reports, scheduling, training, evaluations, inventory solutions, merchandising, unloading, customer service, etc.

Home Instead (Senior Care)

Home Healthcare Provider Jan.2016-Dec. 2016 Feb.2005-March 2006 Arnold and Ellicott City Maryland

Shoppers World

Store Manager Baltimore, MD Aug. 2015-Dec. 2015

Responsibilities include supervising a staff of 40 individuals in a Big-Box environment, while having three (3) Assistant Managers and seven (7) department heads reporting directly to me. This position requires submitting daily, weekly and monthly reports per company guide-lines; also consulting with buyers and addressing invoicing opportunities, while performing task of reading P&L reports, scheduling, recruiting;

Educating, merchandising and providing outstanding customer service.

Bradley Technology

Security Officer of the Court March 2013 –Oct.2016

While providing safety and security for the District Court Building, the Court Commissioners; also

maintaining the safety and well-being of others on the premises.

Bath and Bodyworks

Store Manager March 2013 –October 2013

Responsibilities included supervising a staff of one (1) Co-Manager, two (2) Assistant Managers and twenty five (25) associates. Objectives where to achieve sales goals, control shrink opportunities and give outstanding customer service. Monthly, weekly and daily responsibilities included sales reports, business acumen, staffing, recruiting, scheduling and training.

Wal-Mart Super Center

Operations Assistant Manager March 2004 –Nov. 2012

Responsibilities consist of supervising a staff of upwards of twenty-seven(27) Department Heads under my directive and having upwards of two-hundred (200) associates .This also included resolving customer and associate concerns in a tactful and effective manner, while maintaining appropriate inventory levels, reconciling cash receipts, along with auditing invoices and determining staff promotions, demotions and terminations if deemed necessary; Completed weekly schedules according to payroll policies and guidelines, along with mentoring and training department managers and assistant managers on store procedures and policies. Analyzed marketing information and translate it into strategic plans. Worked closely with the store manager to formulate and build the store brand by effective marketing and follow-up with store associates.

I completed the series of training modules in excess of over three-thousand (3,000) within my Wal-Mart career.

Education

Business Administration/Computer Literacy

Lincoln Business School

Pennsauken, New Jersey

Business Administration/Restaurant Management

University of North Carolina

Charlotte, North Carolina

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