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Customer Service Manager

Location:
Dallas, TX
Posted:
June 25, 2020

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Resume:

Katie Knapek

**** ********* ******, ** ***** 214-***-**** add3qm@r.postjobfree.com

Employment History

Sur La Table October 2017- December 2019

General Manager/Floor Lead

ILKB November 2016-August 2017

Fitness Instructor/ Front Desk

Gables Residential June 2013-October 2015

Leasing Agent- helped people find apartments that would become their homes Nolan Catholic High School, Fort Worth - July 2012-August 2013 Speech and Theatre Teacher - taught 4 classes of speech and one class of theatre all levels for each class Director of Fall Play

Bauhaus Interiors Group July 2011-July 2012

Operations Manager/ Customer Service Rep - I handled the paperwork for all installations of furniture and kept track of furniture and what needed to be replaced, as well as handled orders for our project managers and our clients. Texas State University August 2009-May 2011

House Manager of Theatre - I was in charge of the theatre during show productions. I made sure that everything ran smoothly. Teaching Assistant - I assisted professors in the intro to fine arts classes. I graded papers and tests. I also held office hours for students to discuss any questions or concerns about their classes. Stratford Program - Assistant Teacher, Stratford, England - I was the assistant teacher and director for the program that took 12 students to Stratford-upon-Avon program. I worked with the staff at The Royal Shakespeare Company as well as the staff at Texas State. Educational History

Texas State University

Masters of Art - Theatre (Directing) - 2011

Directed: The History Boys (Winner of Best Off Main Stage Play at TSU), Debate, Scenes from A Merchant from Venice, Twelfth Night, Women and Wallace

Playwriting Experience: wrote 3 10 minute plays, I Just Haven’t Met You Yet (a one act), Now What? Texas Christian University

Bachelor of Fine Arts in Musical Theatre - May 2006. Acting in shows including: On the Town, Revelations:24, Slop Culture, Sad Song, Women and Wallace, and Favorite Lady Student Films: Drip and Leaving Fate (link to trailer below) http://www.youtube.com/watch?v=Bpm-xMPJNio

Directed: Scuba Lessons and Scruples

Crew for 8 shows, including light board and sound board operators, costumes construction, and set construction Alpha Chi Omega Sorority

Marymount College - Palos Verdes, CA August 2001-May 2002 Ursuline Academy of Dallas - May 2001

Skills

I have worked in many areas of the theatre, including all areas of tech, costume and set construction and theatre management I am self-motivated and have strong organizational and management skills. I have the ability to lead and have a positive attitude that I share with those around me. I have excellent communication and customer service skills I have a high level of professionalism, honesty, integrity and work ethic.



Contact this candidate