JULIA ZHALIBINA

Calgary, AB, T*R *K* • add3pm@r.postjobfree.com • add3pm@r.postjobfree.com • 416-***-****

CAREER PROFILE

** ***** ** ********** *** continuous professional growth and development in Customer Service, Administration and Supply Chain in medium-size international companies located in the UAE and Canada within hospitality, tourism, aviation and technology sectors. Helped businesses achieve customer happiness and satisfaction by continuously providing excellent customer service and identifying ways to improve customer experience; A proud member of the newly established CIS market team within a tour operating company responsible for promoting new market destination and establishing new business contacts and partnership; Provided extensive administrative support to aviation business operations including secretarial services, transportation fleet management, vendor management and employee onboarding and support; Researched, evaluated, purchased tools, equipment, chemicals, maintenance, repair and calibration services for production team of maintenance and repair aviation organization; Responsible for vendor relations and price negotiations; Helped an engineering company drive their demand and inventory levels and achieve their data integrity process implementation goal.

Core competencies include: Business Development, Sales, Marketing, Project Management, Contract Management, Database management, Vendor management, Customer relations; Inventory management; Office Management; Teamwork; Excellent research skills; Critical thinking; Correspondence handling; Experienced user of computer software applications (MS Word; MS Excel; MS Outlook), 1C, Microsoft Dynamics AX; Strong written and verbal communication skills; Excellent planning, scheduling and coordinating skills; Analytical skills; Product sourcing.

CAREER HIGHLIGHTS

Saved organization from poor investment into warehouse inventory management system by researching and identifying suitable options and cutting initial costs down by 80%.

Achieved 50% reduction on monthly purchase of tools through analysis of purchasing history, identification of immediate buying needs and setting a maximum monthly budget.

Coordinated accreditation process of metrology lab of the organization which resulted in award of accreditation certificate recognized worldwide and increased business capabilities of the organization.

Created sample template of electronic purchase order and coordinated its implementation into the ERP system which increased procurement efficiency.

PROFESSIONAL EXPERIENCE

Pure Technologies Ltd, Calgary, AB, Canada Apr 2019 – Apr 2020

A world leader in the development and application of innovative technologies for critical infrastructure. Acquired by Xylem, a leading global water technology company committed to developing innovative solutions to the world’s water challenges.

Demand Planner, SCM (contract position)

Contributed towards achievement of data integrity process of the organization by consistently setting up and updating over 10,000 various product parts in the ERP system and SharePoint.

Achieved 40% improvement of the demand entry accuracy and eliminated possible incurred expenses through daily review and analysis of product demands and educating requestors on the correct demand entry steps.

Helped the SCM Team achieve cost savings and regulate inventory through constant monitor and analysis of critical parts stock levels and coordination between requesting party, material handlers and buyers.

Carried out Just In Time Buy initiative which helped regulate inventory levels and systemize purchasing strategies.

AAL Group LTD, Sharjah, UAE May 2013 – Dec 2018

An international aviation organization that supports the aerospace industry by supplying a full spectrum of rotary wing aviation solutions including repairs, overhauls, modifications, maintenance, lease/charter operations, program management, integrated logistics support, and training for flight and maintenance personnel.

Buyer (Jan 2017 – Dec 2018)

Developed and maintained strong relationships with suppliers. Achieved communication and delivery improvements by conducting supplier audit and yearly evaluation in terms of price, quality, lead time, overall performance and risks to ensure they complied with organization standards and requirements.

Conducted market research and negotiated supplier prices and contract terms which resulted in monthly procurement costs reduction by 10-20%.

Ensured on-time processing and delivery of goods/services by coordinating with Finance, Logistics, Quality Control departments and warehouse team at different stages of order completion.

Identified and researched potential new suppliers; developed alternative supplier source to provide more procurement opportunities and secure purchasing stability.

Office Manager (March 2014 – Dec 2016)

Implemented vehicle fleet workbook which tracked scheduled maintenance, registration, permit and insurance renewals for all company vehicles and eliminated possible disruption of company operations and money loss.

Researched current market of vehicle repair shops; analyzed market prices and arranged a contract for maintenance and repair of company vehicles which reduced maintenance expenses by 20%.

Replaced vehicle Rental Company which reduced corporate spending on vehicle rentals by 15% and provided the organization with better customer service.

Improved customer satisfaction and ensured timely completion of delivery assignments through thorough planning and coordination of daily transportation schedules and careful delegation of daily tasks.

Reduced corporate mobile and courier expenses by 50% in negotiations with service providers.

Assistant, Business Development Department (May 2013 – March 2014)

Provided high level efficient administrative support to the BD office by responding to telephone/ E-mail/ in-person inquiries, keeping records of incoming/outgoing business correspondence; arranging stationary supplies and corporate brochures/gifts for daily use and exhibitions; entering technical data into ERP system; documenting meeting minutes and preparing commercial offers for customers on a regular basis.

Bonton Tours and Travels LLC, Dubai, UAE Oct 2011– May 2013

Travel Agent providing inbound services for travelers to the UAE and outbound services for the local market.

Reservations Executive (inbound tourism)

Increased the amount of sales to the new travel market customers by 40% through continuous engagement in market research and development of business opportunities.

Managed business accounts with travel companies/agencies in CIS countries and UAE service providers to ensure continuous business support.

Developed and arranged holiday packages in the UAE; created and distributed promotional offers to attract more potential clients.

EDUCATION

Russian State Pedagogical University named after A.I. Hercen, Volkhov, Russia, 2010

Specialist Diploma in English Teaching*

* Evaluated as equivalent to a Master’s Degree from a university in Canada by WES

EXTRACURRICULAR & VOLUNTEER ACTIVITIES

Maple Leaf Academy, Calgary, AB May 2019 – Aug 2019

Provided support and assistance to MLA English Teachers in the classroom by engaging in interactive activities with the students. Helped newcomers to Canada improve their communication skills by holding continuous conversations with them and encouraging them to use English language in their daily conversations with friends/relatives.

Languages: Fluent in English and Russian languages; Beginner in Arabic and Spanish

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