Kaveh Taheri
Cell: 401-***-**** add3p4@r.postjobfree.com
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Summary
MBA graduated with 9 years extensive experience as a Business Analyst focusing on Requirement Gathering, Business and Technical Documentation, Testing, UAT and Data Validation. Experienced in all phases of the iterative SDLC based on Agile and Waterfall. Possess excellent analytical and strong communication skills and played a vital role in liaising with stakeholders and end users of projects. Business skills
Facilitation of JAD sessions and requirement gathering meetings (Functional/Non Functional)
Analyzing requirements and priorities roadmap
Expert in Aglie and Waterfall methodology
Managing features, user stories, and product backlog items
Facilitating standup meetings, grooming sessions, PI planning and sprint planning Professional Summary
Committed and result oriented in Healthcare and CMS
Expert in Scrum product owners
Proven excellence in analyzing business processes, needs, and translating to technical documents
Performed Gap Analysis (as is/to be)
Managing production support and tracking defects/enhancement requests
Experienced in Data Mapping, T-SQL coding, Data conversion/migration
Performed sanity testing and UAT
Expert in creating and prioritize feature/story/bug tickets, sprint planning, and backlog grooming
Experienced in healthcare claim data and EDI
Technical Skills
Software Tools
Office Suite, SharePoint, MS-Project, Balsamiq, JIRA, TFS, SalesForce, TeamSupport, TaskRay, Lync, ServiceNow, Rally, Jabber Methodologies Agile Scrum, Waterfall
Databases MS-SQL, Oracle
Languages T-SQL, HTML, XML, CSS, CMS
Education
Master in General MBA / 2011 / JWU, RI
BS in IT / 2007 / Tehran, IRAN / Aptech University
BS in Microbiology / 2000/ Jahrom, IRAN / Azad University Kaveh Taheri
Cell: 401-***-**** add3p4@r.postjobfree.com
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Professional Experience
United Health Group (Optum), Boston, MA
Senior Business Analyst July 2017 – June 2020
Optum helps individuals and families get high-quality care and manage their prescriptions and health care dollars. For industry organizations, health plans and providers, Optum delivers innovative solutions to tackle the biggest challenges in health care by unique data analytic systems. As a senior business analyst in a scrum team, I was responsible to gather and prioritize requirements, create and groom features and user stories. Also, hosting of some meetings like PI planning, demo session, and training was my other responsibility.
I worked on two main products, a processing engine (to process client healthcare claim data and generate output tables including numbers, amounts, and risk scores) and a web-based application (to demonstrate the processed data in a user friendly application).
Responsibilities
• Working as a product owner in Agile methodology
• Gathering, documenting and managing business requirements from internal/external clients
• Developing and maintaining functional specification documents
• Analyzing and processing healthcare claim data for migration and integration
• Developing and presenting conceptual/functional models and prototypes
• Creating and reviewing product documentation
• Consulting with internal stakeholders throughout the product development lifecycle
• Creating internal processes to improve work flow
• Creating features and user stories
• Groom and prioritize user stories, defects, and enhancements
• Facilitate PI planning, grooming session and standup daily meeting
• Defects and enhancement requests management
• Data mapping and data validation
• Creating test plan and test case
• Executing and managing UAT activities and sanity test Tools: MS-Office, MS-SQL, SharePoint, Salesforce, Rally, Cisco Jabber, ServiceNow Alegeus, Waltham, MA
Senior Data Analyst November 2016 – July 2017
Alegues Technologies with supporting more than 28.3 million consumers and 215,000 employer groups, offers the industry’s largest and most comprehensive consumer healthcare funding platform for HAS,FSA, HRA, DCA, Parking and Transit plans.
As a senior Data Analyst in Data and Services team, I am responsible to create, test and load EDI files (enrollment, claim and transactions) create data mapping documents, test plans and reports. Responsibilities
• Capture business requirements and clearly document them for stakeholders
• EDI Templates Creating and Customization
• Assist in documenting, implementing and training staff on new products and features Kaveh Taheri
Cell: 401-***-**** add3p4@r.postjobfree.com
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• Data Mapping
• Data Validation
• Manipulate and populate enrollment and claim data
• Create enrollment and claim file templates in Excel
• Create and execute test plan
• EDI files testing and reporting to stakeholders in Beta
• EDI files loading and reporting to stakeholders in Prod
• File loading, processing and reporting in Beta and Prod
• Data conversion in Beta and Prod
• Data migration in Beta and Prod
• Create custom report to stakeholders
• Assist in triage, investigation and resolution of product issues
• Create, customize, run and maintain SQL queries
• Maintain and enhance the existing exports, and reports Tools: MS-Office, MS-SQL, SharePoint, SalesForce, TeamSupport, TestTrack Alegeus Technologies, Waltham, MA
Senior Business Analyst July 2015 – Nov 2016
Alegues Technologies with supporting more than 28.3 million consumers and 215,000 employer groups, offers the industry’s largest and most comprehensive consumer healthcare funding platform for HAS,FSA, HRA, DCA, Parking and Transit plans.
As a senior Business Analyst in implementation team, I am responsible to gather requirements, create different functional and non-functional documents such as SWO, BRD, FRD and Test Plans, Test Cases, Reports... Also, I am responsible for configuration and branding of various products such as Wealth Care Admin Platform, Wealth Care Admin Portal and Mobile Apps (Android and IOS) based on Waterfall methodologies. Some of my clients are BCBS of MA, Aetna, Med Mutual of Ohio and Union Bank & Trust. Responsibilities
Analyzing existing systems and procedures by examining business functions and processes, organizational structure, information flow
Conducting client meetings for gathering business requirements from various users and stakeholders
Collecting data through interview, survey and on-site observation
Data migration and implementation
Creating UI and muck-up
T-SQL queries writing in Beta and Prod databases
Working with different EDIs (templates and customized EDIs for participants, dependents, accounts, plans, transaction, claims...) for data interchanging between SFTPs
Maintaining documents on SharePoint to facilitate seamless interaction with multiple teams
Building test scenarios and execution of test cases.
Using SalesForce and TestTrack to manage bugs and change request
Using TaskRay as a task/effort/time management system with entire team
Manual smoke testing, and working with developers and QA teams in Beta and Prod environments.
Delivering training and support
Environment: MS-Office, Visio, MS-SQL, SharePoint, SalesForce, TaskRay, TestTrack Hope Christian, Remote Job
Business System Analyst September 2014 - May 2015
Kaveh Taheri
Cell: 401-***-**** add3p4@r.postjobfree.com
4
Hope Christian Inc. is an organization in Lawrenceville, GA. Their goal is to build Christian Elementary School, hospital, clinic and so on for Liberia people
I gathered functional and non-functional requirements and after wireframe/UI designing, I guided my developers to deliver all requirements as a responsive portal.
Analyzed and identified gaps in the existing system
Daily meetings, JAD sessions and online meetings with entire team and product owners
Writing User Story and Acceptance Criteria after analyzing the gathered requirements
Grooming sessions and Sprint planning
Mockup and UI/UX Wireframe design
User Story, Acceptance Criteria, and Bug analysis
Manual/smoke testing, Test Case, QA, UAT
Delivering training and PROD support
Tools: MS-Office, Visio, Jira, Business Skype
WellPoint (Amerigroup), Virginia Beach, VA
IT Business Analyst Feb 2014 – Aug 2014
WellPoint (Amerigroup) is one of the nationwide healthcare insurance companies in the US. The project was about to create/update enterprise reporting systems for the State of NJ about Medicare and Medicaid subscribers which enables the client to access all essential data from our databases and provide a remarkable reporting system. I worked closely with my clients to gather their requirements based on Agile/Waterfall (Hybrid) methodologies. In the next step I worked with our developers to make sure my BRDs/FRD/PBI and Data Mapping are converting to final products correctly and completely.
Responsibilities:
Enterprise reporting mostly for the state of New Jersey Medicaid and Medicare members
Conducted JAD sessions, Standup meetings and Grooming sessions with developers, testers, BAs
Functional Specifications Documents, User Case Diagram, Activity Diagram, and Sequence Diagram
Translated BRD and FRD to technical staff to ensure the requirements are incorporated into system design
Creating Mockup files, UI and Wireframe
Create, update, and manage requirements by PBIs in TFS
Manage JIRA tickets and coordinate with my team
Extensively used SQL (T-SQL) scripts/queries for Data Mapping
Participated in usability testing meetings, Test Case, QA, and UAT Tools: MS-Office, Visio, SharePoint, MS-Project, MS-SQL, Lync SBDC of RI
Technical Business System Analyst Aug 2011 - Nov 2013 The Rhode Island Small Business Development Center (RISBDC) at the University of Rhode Island provides local small business owners with the services and expertise they need to succeed - no-cost expert counseling, relevant training and access to important resources.
I was working as a Business System Analyst / Web Developer for SBDC on 14 different projects (BA, BSA, DBA, Web designer…) with different technologies at a hybrid methodology (Agile or Waterfall). My clients included local Kaveh Taheri
Cell: 401-***-**** add3p4@r.postjobfree.com
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small/medium business owners. After one year, they selected me as a best employee and they printed my name, picture and client‘s testimony on a SBDC’s magazine.
Responsibilities:
Conducted JAD sessions, Standup meetings and Grooming sessions with Stakeholders, and product owners
Interact with business associates and help them to recognize the need for preparation leading up to activation/implementation and how to add that into the effort deliverables.
Preparation of activation/implementation information and the ability to work with claims management and enterprise stakeholders.
T-SQL scripts/queries for data gathering, verification and validation
Coding HTML, CSS, XML… by Adobe Dreamweaver.
Wireframe and UI designing
Conducting Gap Analysis and audience analysis to recognize the end users of the product.
Create, update, and manage requirements by PBIs in TFS
Organization Logo and Web designing
UI/UX and Wireframe design
Manage and coordinate with my QA team and Bug analysis
Using Visio, Word, Excel and share/save/manage those documents by SharePoint
Involve in post-implementation training and support Tools: MS-Office, UML, TFS, Visio, SharePoint, MS-SQL, Adobe Photoshop, and Adobe Dreamweaver HTM, Dubai, AEU Mar 2007- Jul 2011
Business Analyst
HTM is one of the international healthcare technology management companies located in Germany (main office). The project was about to build an HIS which enables all the customer to track their activities, claims, payment and healthcare report 24/7 and provide a remarkable customer experience. Responsibilities:
Conducted meetings with stakeholders.
Interact with business associates and help them to recognize the need for preparation leading up to activation/implementation and how to add that into the effort deliverables.
Preparation of activation/implementation information and the ability to work with claims management and enterprise stakeholders.
Wireframe and UI/UX designing
Using Visio, Word, Excel and share them by SharePoint
Conducting Gap Analysis and audience analysis to recognize the end users of the product.
Involve in post-implementation training and support. Tools: MS-Office, UML, Visio, MS-SQL, and ProtoTyper