Human Resource Professional
Resume:
Beth Ann Porter
Professional Summary
Dedicated human resource professional whose beliefs, principles, and practices are reflective of servant leadership. I believe people are truly our greatest asset and when informed, valued, & genuinely cared for as part of a team, are motivated beyond what they "thought they could do" to the realization of what they are "truly capable of. " I have learned when we serve first, lead by example, and provide people with the tools and resources needed to grow and harness their own maximum potential, the success of each individual team member leads to the success of the company. I am committed to an ethical and holistic problem-solving approach that balances business goals with employee needs.
Professional Experience
Redeemers Group, Inc. - Human Resource Manager - Leadership Position
Memphis, United States
10/2017 - 03/2020
Hired to establish and develop HR department for Redeemers Group, serving 60 individuals.
As a Leadership Board Member, worked closely with other executive members to align departmental initiatives with company vision. Identified company values, set quarterly and yearly goals & objectives, and developed systems and processes to support company business plan and growth strategy.
Served as link between management and employee, building trust, establishing open communication style culture, and increasing employee engagement.
Led transition from leadership level only benefit package to companywide employee benefit package. Partnered with Benefit provider to develop more comprehensive & competitive benefits package reducing company and employee cost by 30%.
Established Accountability Evaluation Models for each position to facilitate monthly communication and feedback between employee and supervisor. Accomplished giving clarity to job expectations, improving individual & departmental performance, and increasing employee engagement.
Established new Interview & Selection Process Protocols that increased quality of applicants.
Established Drug Free Workplace Initiative improving workplace safety.
Drove transition from outdated HR system into fully integrated HRIS platform with Paylocity - streamlining HR functions, Performance Management documentation, and Benefits integration.
Responsible for development and execution of all HR initiatives and strategies in the following areas:
Benefits & Compensation - Workplace Planning and Employment (Recruiting, Selection, Onboarding, Terminations, Exit Interviews) - Training (Harassment, Sexual Harassment, & Diversity Training) - Labor Law & Safety Compliance - Employee relations - Interpersonal Conflict Resolution - Employee Assistant Programs & Employee Resource Network Programs - HRIS system implementation for HR, PTO, Payroll, & Benefits usage - Performance Evaluations - Company Policies & Procedures - HR Administrative Duties: EEOC claims, Unemployment claims, Workers Compensation, FMLA, VOE, Employee Child support & Bankruptcy garnishments, Company Handbook & SOP updates, and more.
Byrd & Byrd PLLC Attorney at Law - Legal Assistant/Front Desk Associate
Jackson, TN
01/2016 - 10/2017
Legal assistant for two criminal attorneys in a very fast pace and high stress environment.
Answered and responded to calls and inquiries, gathered and relayed information from clients, closed case files, scheduled and managed appointments, and provided administrative and clerical support for attorneys in office.
Reorganized and entered 5 years of case files into computer system making daily retrieval of files more accessible.
Developed Adaptability, Creative Time Management, & Interpersonal Conflict Resolution skills.
Learned to relate to culturally diverse individuals through active listening and genuine care and concern for their circumstances.
Learned importance of being detail oriented, discovering truth is always in the details.
Self-Employed - Homemaker, Homeschool Teacher, and Community Volunteer
Jackson, TN
01/1999 - 12/2015
Cared for home, spouse and four children.
Contributed to children's education, including homeschooling part of this time; and volunteered with various school projects/events while helping to manage daily business and operations of home.
Gained insight and knowledge of Workforce Planning & Employment and Employee Relations & Development over 15-year period from spouse’s Healthcare Management Business.
In 2015, made decision to follow passion for serving and developing people by going back to school for degree in Organizational Leadership.
White and Associates Insurance Agency/Childers & Jenkins Real Estate - Office Assistant
Bolivar, Tennessee
01/1998 - 09/1998
Maintained computer billing system and customer accounts in proficient and timely manner.
Executed high level customer interaction & correspondence, bill payment, data entry, and filing.
Wade and Egbert Insurance Agency - Customer Service Technician
Nashville, Tennessee
08/1995 - 12/1996
Performed accurate and efficient preparation of personal and commercial line insurance proposals, renewals and bonds, customer correspondence, data entry and filing.
Resolved customer issues, improved operations and provided exceptional client support.
Affiliations
SHRM National Member
SHRM Memphis Chapter Member
**************@*****.***
Toone, TN 38381
Skills
Organizational Development
Teamwork and Collaboration
Proactive HRM
Recruiting/Interview process/Onboarding
Employee Relations & Engagement
Performance Improvement Management
Diversity & Harassment Training
Benefit Management
Counseling/Mentoring
Interpersonal Conflict Resolution
Development of HR Processes/Procedures
Risk Management
HRIS Implementation
Service-Oriented Mentality
Ethical Leadership
Education
05/2018
Union University
Jackson, TN
Bachelor of Science: Organizational Leadership
Concentration in Organizational Management
Graduated cum laude May 2018 (GPA 3.5/4.0)
Completed degree while maintaining a full-time job of 50+ hours a week
Elementary Education - 36 hours toward degree
Freed Hardeman University
Henderson, Tennessee
Elementary Education
16 hours toward degree
Leadership Training
EOS Worldwide
Completed Leadership Training as a Leadership Team with Professional Business Coach for EOS Worldwide, created by Gino Wickman, outlining 6 key business components: Vision, People, Data, Issues, Process, and Traction. (May 2019 – March 2020)
Business Coach: John Salajka
VISTAGE – Memphis (2018 -2020)
Vistage Chair: John Salajka
Fred Pryor & SHRM CE Credits HR & Leadership Training
Memphis, TN (2018 – 2020)
HR Compliance
Diversity & Sexual Harassment Training
Ethical Leadership
Employee Engagement
Conflict Resolution – Difficult Employees
Emotional Intelligence
Interviewing Skills - Hiring Smart.
Clifton Strengths Assessment
Top 5 Themes:
Empathy
Connectedness
Developer
Individualization
Strategic
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