Customer Service Manager

OBJECTIVE:

I am a talented, mature, and dependable person, skilled in various aspects of office procedures looking for a position that will utilize my skills. I am highly motivated and eager to find an exciting position for me to utilize my skills.

QUALIFICATIONS:

To acquire and maintain a full time position within your company. I am a highly self-motivated individual with a team player attitude. I am very reliable, very punctual, and in excellent health. I am looking for permanent employment that will give me the opportunity to apply all my skills on a daily basis and a long-term career.

EMPLOYMENT:

August 2012 – December 2014, Kroger

Daily duties include but are not limited to, cashier, customer service, and stock merchandise. I was ranked the number one cashier in the district for the year and a half I was cashier.

December 2014 – January 2015, Kohl’s

Daily duties include but are not limited to, cashier, customer service, stock merchandise. This position was seasonal

January 2015 - March 2016, Monical’s Pizza

Daily duties include but are not limited to, answer phones, assisting customers with their orders, cashier, and waitress as needed.

July 2015 to September 2016, Subway

Daily duties include but are not limited to cashier, assisting customers with their orders, and general cleaning. I was also promoted to assistant manager.

September 2016 to May 2017, Wyaconda Community Learning Center

Daily duties include but are not limited to caring for children ages 1-5. I assist in planning activities, help assist in teaching lessons, c lean the facility, feed the children balanced meals. I am responsible for opening the daycare on multiple days throughout the week.

September 2016 to May 2017, Emily’s Daycare

Daily duties include but are not limited to caring for children ages 1-5. I assist in planning activities, help assist in teaching lessons, clean the facility, feed the children balanced meals.

May 2017 to April 2018, Gordman’s

Daily duties include but are not limited to assisting customers, running register, maintaining neat environment. In August of 2017, I was promoted to Department Specialist. I was in charge of the specialty department, maintaining stock, ensuring organization and cleanliness, assisting customers as well as fellow employees.

April 2018 to July 2018, Dollar General

Daily duties include but are not limited to assisting customers, running register, stocking shelves, unloading truck, and maintaining neat environment.

July 2018 to November 2018, Ayerco

Daily duties include but are not limited to assisting customers, running register, stocking shelves, unloading truck, and maintaining neat environment. I left this position to be a stay at home mom for my son born January 2019.

Volunteer Work:

I have volunteered at Illinois CancerCare for the past 5 years. I worked under Deena Keenan. I am responsible for assisting patient’s to their desired destination, providing snacks to patients who are in treatment, and assisting wherever I am needed. I love volunteering at the Cancer Center and I find it extremely rewarding and humbling.

I have recently started working at the Bartonville Police Department as an Auxiliary Officer. I work under Harold Andrew’s supervision of which I have also listed him as a reference. I work social events in the city of Bartonville.

Education:

IVC, Community High School

Chillicothe, IL 2000-2014

ICC College

East Peoria, IL. 2014-2015

References:

Brittney Spurlock – 660-***-****

Kerri Thompson – 309-***-****

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