JASON FLOYD Phone: 215-***-****

Email: add3i1@r.postjobfree.com

Summary: A customer focused; front line operations professional. Along with a strong technical aptitude, I have exceptional interpersonal, written and verbal communication skills and provide world- class customer service to all stakeholders. I am seeking a research support or retail leadership position in the medical cannabis industry.

Hands on experience using the following systems, software and office equipment:

●Microsoft Office (Word, Excel, PowerPoint,

Outlook)

●WordPress Administration

●Titanium Scheduler

●Mailchimp

●ICHOP

●eSPA (grants management system)

● Adobe Photoshop, Acrobat Pro

●Fax machine (and fax server), scanner, copier, printer

●HTML (troubleshooting)

●Egencia

Expensewatch

BEYOND HELLO/JUSHI

Position: Lead Patient Consultant 1/19-Present PHILADELPHIA, PA Duties: Medical consultation and sales of medical cannabis products and high level patient consultant sales/register support. My responsibilities are to:

•Provide compassionate, discreet advice on the use of the full range of cannabis products based on the patient’s medical recommendations and condition(s)

•Work in concert with the dispensary pharmacist to adjust patient dosage and delivery methods as need

•Perform daily opening and closing inventory count reconciliation and cash reconciliation

•Provide training guidance and mentorship to new hires regarding patient cannabis treatment and store operations

•Complete regular updates to store website and paper menu using WordPress and Adobe Acrobat DC Pro

•A member of the Jushi Jump Team, who are are sent to help open and/or rebrand new stores and train staff in other states. My last assignment was to help train staff in a dispensary in Sauget, Ill.

US PROFFESSIONAL SERVICES/CHILDREN’S HOSPITAL OF PHILADELPHIA

Position: Temporary Grants Administration Coordinator 2/18-6/18 PHILADELPHIA, PA Duties: To provide document support, grants support and additional administrative support to the Center for Childhood Cancer Research (CCCR) Oncology Division. My responsibilities were to:

●Serve as eSPA delegate for investigators – responsible for creating, populating, and submitting grant submission workspaces as requested

●Serve as project manager for investigators

●Create checklists to ensure a timely and smooth submission process

●Collect necessary documents from personnel and sub-award investigators on behalf of PI

●Keep investigators apprised of upcoming submission deadlines

•Serve as administrative contact person with external grants administrators for CHOP Investigators

●Provide investigator information (e.g. biosketches, other support pages) to other investigators as requested

●Assist with CCCR seminar series

●Prepare flyers for upcoming CCCR seminars

●Create and send calendar invites for upcoming CCCR seminars using MS Outlook

●Create and send email reminders for upcoming CCCR seminars

●Prepare Continuing Medical Education packets post seminar and send to CME office

●Confirm catering has been set up prior to seminar start

●Administer and distribute the bi-weekly CCCR newsletter using Mailchimp

●Upload submissions, write content and optimize photos

●Research and identify new funding opportunities and create announcements in thenewsletter

APPLE ONE STAFFING@UNIVERSITY OF PENNSYLVANIA 3/17-1/18 PHILADELPHIA, PA

Position: Temporary Admin A - Counseling and Psychological Services

Duties: To provide routine to more complex secretarial, administrative and clerical support. My responsibilities were to:

•Greet and assist students, patients and visitors.

•Schedule student/patient appointments using Titanium Scheduler.

•Receive incoming calls and respond to questions, route calls or take messages as appropriate.

•Score CAARS and PAI ADHD tests, graph the profile and generate corresponding interpretation reports.

•Create CAPS outreach flyers for student workshops using Adobe InDesign and Photoshop.

•Provide additional administrative support for the CAPS Outreach Coordinator.

BENEFITS DATA TRUST

Position: Benefits Outreach Specialist 4/16-3/17 PHILADELPHIA, PA Duties: Responsible provide public benefit education, application assistance and benefit enrollment to low-income seniors through a mix of inbound and outbound calls in a call center environment. My responsibilities were:

●Answering inbound outreach response calls and providing counseling for public benefits.

●Coordinating outreach mailers for potential benefits applicants.

●Outbound calling to encourage potential benefits applicants to apply for SNAP benefits.

●Data transfer of application information for public benefit

GRASSROOTS COMMUNITY FOUNDATION

Position: Philly Program Administrative Coordinator (PT) 9/15-3/18 PHILADELPHIA, PA Duties: Responsible for coordination and administrative support for the Leaves afterschool program, Raise The Bar/snack bar fundraising initiative and Roots Rock Run Philly. Additional Research Assistant duties as needed. My responsibilities were to:

●Execute outreach initiatives for Philadelphia fundraising using social media and field canvassing.

●Develop strategic partnerships with local organizations and stakeholders. I was able to secure Waterview Recreation Center as our base of programming in addition to Lingelbach Middle School.

●Coordinate volunteers for the annual Roots Rock Run training.

●Set up and break down of training room and materials for Roots Rock Run Philly.

●Act as the primary liaison between Waterview Rec Center and Grassroots Community Foundation.

●Coordinate travel and expenses for visiting consultants using Expensewatch and Egencia.

●Document adherence to Leaves program curriculum.

●Coordinate with teacher partners at Lingelbach Middle School to promote program enrollment for girls ages 10-14

ACCOLADE INC. 5/12-2/14 PLYMOUTH MEETING, PA

Position: Health Assistant

Duties: I worked for employees of Fortune 500 companies with self-funded health insurance. My job was to answer inbound calls and e-mails regarding all employee healthcare related benefits, including health insurance, the Employee Assistance Program, Short Term Disability and maternity leave. I used Accolade’s proprietary model to act as a benefits specialist, medical claims troubleshooter, and the first trusted source for employee healthcare benefits information for Lowes and Comcast/NBC/Universal employees. Through outbound calls and e-mails, I coordinated activities and gathered resources that enabled employees to get the right care at the right time. To perform these duties, my daily tasks were to:

●Answer inbound and place outbound calls to act as a benefits specialist for Lowes and Comcast/NBC/Universal employees.

●Answer detailed questions regarding medical insurance benefits by explaining them in plain English, not industry terminology.

●Research medical office process errors and completely resolve all claims issues

●Partner with Accolades nursing staff to coordinate treatment options, surgery prep, post-surgery follow up and general care.

QTC MEDICAL MANAGEMENT/LOCKHEED MARTIN 12/10-5/12 PHILADELPHIA, PA

Position: Case Coordinator

Duties: A team leader, responsible for delegating a 4-person mini-team’s protocol and priorities, and coordinating the U.S. military veterans required medical exams for pre discharge, compensation and pension benefit claims by:

●Accepting referred cases from the Veterans Administration via phone, mail, fax, email or client portal performing data entry of claimant data from V.A. source documents into E-Process, QTC’s proprietary database system.

●First line triage of V.A. referrals to determine medical and psychiatric conditions requiring examination or medical opinion.

●Assembling disability worksheets and benefits questionnaires to guide providers through the exam process; preparation and mailing of appointment confirmation to providers.

●Creating provider invoices using C.P.T. coding and reconciling provider invoices post exam against services provided; obtaining medical reports and diagnostic results from providers.

●Previewing and preparing charts for final review and delivery to the V.A.

PRIOR TEMPORARY EMPLOYMENT: 8/05 - 12/10

EDUCATION:

September 2015

Community College of Philadelphia – Philadelphia, Pa Major: Computer Information Systems

February 2014 – December 2014

Peirce College - Philadelphia, Pa Major: Information Technology Management

August 1991 - May 1993:

Temple University - Philadelphia, Pa

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