Customer Service Accounting Assistant

Judy Kennedy

**** **** **** *****, ****** Park, FL. 32792 Cell: 321-***-****

Home 321-***-****

Summary

Presently seeking part time work as an Administrative Customer Service Support. Experienced on SAP and Microsoft documents. I have a Bachelors’ of Arts Degree and am very experienced in customer service and inventory management. In fact, I believe that our customer’s satisfaction is key to our business survival and will trive to extend quality service to them. Note that I am a local candidate and available to start immediately.

Education

Bachelors’ of Science Degree Barry University, Orlando, FL.

Associates of Arts Degree in Business Administration Seminole Community College, Orlando, FL.

Business Associates Degree in General Business Studies Nicholls State University, Thibodaux, LA.

Skills

SAP

Power Point

General Accounting

Skype

MS documents

Professional Work Experience

Taylors Pharmacy 3/2020 – 6/2020 – Temporary Assignment

Answer phones, process accounting documents and other misc. office tasks

Arden Courts 10/2019 – 2/2020 – Temporary Assignment

Answer phones, processing paperwork and other misc. front desk tasks

Siemens Gamesa - 06/2007 – 09/2019

Administrative / Customer Service Specialist

Interfaces with suppliers and order coordinators to set up and send defective materials to be repaired.

Works with warehouse to coordinate shipments to ship out defective materials and receive them back into inventory.

SAP is used in my daily activities to process, report and monitor transactions.

Set up invoices for repairs and scrap charges; as well as to investigate and resolve problems with charges.

Coordinate report and monitor delivery dates.

Also coordinate report to finance for deliverable repaired items as it is critical to delivery products to support field outages.

Siemens Energy, Inc. - 09/2003 – 06/2017

Administrative / Customer Service Support

Interfaces with engineering, supply management, colleagues and customers to achieve on-time deliveries.

Coordinates with various shipping facilities to ensure timely arrival of materials, prepare documentations for component shipments to various sites in compliance with US customs rules and regulations.

Extend material masters in SAP/CMP for planning the supply of materials and issue requisitions to obtain generator parts.

Review and reports on product availability to ensure sufficient quantities are available to meet on-time delivery against customer demand.

Handles requests and provides customer service, guidance and support for products and/or programs.

Investigate, resolves problems and coordinates activities with other internal departments to meet customer demands.

Westinghouse Power Corporation - 01/87 – 01/99

General Accounting Assistant

General Accounting

Professional Organizations / Activities

Various Women’ Resource Group Activities

Habitat for Humanity

Active Board Member

Orlando Runners Club, Orlando, FL

Contact this candidate