Rufus Okomhanru

CONTACT DETAILS:

Tel: 651-***-****

Email: add3cx@r.postjobfree.com

LinkedIn:www.linkedin.com/in/rufus-okomhanru-74b85591

PROJECT ROLES

IT Business Analyst, Business Analytic Specialist, Technical Writer, Business Intelligence Specialist, Product Owner, Agile Coach

Scrum Master, Project Manager.

TOOLS/METHODOLOGIES

Operating Systems: Windows, Linux, UNIX.

Languages: MS SQL, Visual Basic .Net, Python

Databases: MS SQL Server, MS Access, DB2, DB2UDB

Business Applications:

JIRA, SharePoint, Microsoft Office Suite - Word, Excel, PowerPoint, MS Visio, SAP ERP, ServiceNow, Salesforce, Siebel CRM, Wire frame, AWS

Processes: SDLC, Agile, BDD, TDD, CICD, RTC, Defect Tracking Rational Clear Quest, Jira, SAFe

Web Technologies: HTML, CSS, XML, JavaScript

Report Tools: MS Report Builder, MS, SSRS, Power BI, Tableaux

INDUSTRY EXPERIENCE

Manufacturing, Education, Banking

EDUCATION MS. Information Systems, Central Michigan University

Master’s in Business Administration, (MBA), University of Ilorin

BSc. Computer Science, Ambrose Alli University.

CERTIFICATIONS

Scrum certified Product Owner

Certified ScrumMaster®

AWS Certified Cloud Practitioner

SAP TERP 10: SAP ERP - Integration of Business Processes

PROFESSIONAL SUMMARY

10 plus years’ experience as Lead IT Business Analyst and an exceptional record of delivering cost effective, high performance technology solutions to meet challenging business demands. Worked extensively with top Banking, Educational and Manufacturing organizations.

DEMONSTRATED SKILLS AND ACCOUNTABILITIES

Business Analysis, Technical Writing, Business Intelligence and Analytics, Collaboration and teamwork, Product Owner, Scrum Master, Agile Coach

Power BI Reports & Dashboards.

SDLC, Agile, Scrum, Conducting design sprints, Requirements elicitation, BRD & FSD creation, Business Rule cataloguing.

JIRA, Creating Epics, User Stories, User Story Mapping, grooming, functional analysis, story boarding, user persona creation, process flow design, use case scenarios, dashboard, KPI Metrics, Triggers etc.

Experience with cloud migration projects

Organizing and maintaining Product and Sprint backlogs

Analytical skills, Communication, User-centered design processes

Project Management, Documentation, Conceptual skills

SAP ERP FICO, MM & SD configuration & Support

EXPERIENCE HIGHLIGHTS

10+ years of work experience as Lead IT Business Analyst and an exceptional record of delivering cost effective, high performance technology solutions to meet challenging business demands.

Extensive qualifications in all facets of information systems methodology from conceptual design through documentation, technical writing, implementation, user training, quality review, and enhancement.

Worked extensively with top Banking, Educational and Manufacturing organizations.

Extensive knowledge of the full Software Development Life Cycle (SDLC) methodology, Agile frame works, Testing and Business process re-engineering. Experience in solution option and detailed design definition, experience in creating flow charts, UML designs.

Experienced in managing requirements from project inception through release. Using agile framework such as program planning, users’ stories, use cases development, backlog refinement

Scrum Certified Product Owner / Certified Scrum Master and have managed multiple scrum teams, provided coaching for agile teams.

Experienced in creating BRDs, User Requirement Specification, and Functional Requirement Specifications, Data Flow Diagrams, Use Cases, State Diagrams, Sequence Diagrams, Component Diagrams, Use Case Diagrams & Activity diagrams.

Collaborated with QA teams in developing Test Scripts, Test Cases and Test Plans for the User Acceptance testing. And have managed multiple production rollout

Experienced in Application Testing, User Profile, Access, and Identity management

Experience with Cloud platforms such as AWS, web services, web technology.

Knowledge of application support and a good understanding of ITIL/ITSM processes and ServiceNow incident/request reporting system.

Implemented and enforced Scrum principles and practices, facilitated continuous improvement (CI), and identified and removed team impediments

Perform Computer System Validation.

Chronological Experience

Lead IT Business Systems Analyst

Cummins Inc. Fridley, MN July 2014 – January 2020

Cummins Inc., a global technology leader, is a corporation of complementary business segments that designs, manufactures, distributes and services a broad portfolio of power solutions. The company’s products range from diesel and natural gas engines to hybrid and electric platforms, as well as related technologies, including transmissions, battery systems, fuel systems, controls, air handling, filtration, emission solutions, and power generation systems.

Responsibilities:

Conducted Business Requirements Gathering sessions in the form of questionnaires and business scenarios with the end users, subject matter experts (SMEs) and the developers.

Collaborated with stakeholder and teams across business units (i.e., Engineering, Manufacturing, Product, compliance) using brainstorming sessions / workshops to get exact requirements, develop necessary analysis and documentation in a collaborative way.

Evaluated and analyzed system requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties

Documented business requirements, meeting minutes, responses to questionnaires, business approvals and sign offs on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties.

Planned and performed functional, Integration, Performance Testing and End to End testing. Involved in quality assurance phase planning, coordination an implementation of QA strategy for overall project. Performed user acceptance testing (UAT) to validate user requirements and expectation. Perform Computer System Validation to meet regulatory requirements where required.

Executed test scenarios and test scripts and making necessary changes in the projects to meet business requirements

Partnered with user experience (UX) for the creation of UI elements and styles

Acted as liaison between business, sales, and IT teams to refine the product and incorporate features based on market demands.

Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision.

Collaborated with teams to discover and deliver the best solution to the market presented by the product team lead and the business.

Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle.

Translated features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements.

Managed Product backlogs

Established user story acceptance criteria and refined stories with Scrum teams.

Created Sprint Release Plans with input from development teams.

Applied Agile methods and processes to promote a disciplined and transparent project management process.

Worked closely with Scrum team to complete 2-week sprint cycles to deliver new required functionality

Executed story boarding and story mapping sessions with business stakeholders and development team

Conducted daily agile scrum stand-up, sprint planning and retrospective sessions and updated the team on status of upcoming User Stories while working as the Scrum Master

Led and directed the Cummins Power Systems Windchill Change Control Board (comprising of 16 team members from North America, UK, China, India) in weekly and bi-weekly change review sessions

Engineering IT Reporting, Business Intelligence / Analytics

Managed the planning and development of design and procedures for metrics reports for Cummins Power Systems

Performed data analysis to efficiently achieve objectives

Successfully interpreted data in order to draw conclusions for managerial action and strategy

Optimized data collection procedures and generated reports on a weekly, monthly, and quarterly basis

Used advanced Microsoft Excel to create pivot tables and pivot reporting, as well as use VLOOKUP function

Built reports and dashboards for data analytics for management with Power BI, Tableau.

Lead IT Business Systems Analyst

Cummins Inc. Shoreview, MN

Collaborated with functional units, business stakeholders, application developers and production teams to identify and evaluate business needs and discuss business requirements.

Coordinate review sessions with SMEs, Business departments, and IT Analysts Project Managers for planning and Requirements Gathering.

Used group discussion sessions, and one-on-one meetings to identify business and System Requirements, and

Conduct and participated daily standup meeting with team to know the status and progress of the requirements.

Conducted User Acceptance Testing (UAT), and CRPs developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.

Identify and documented issues, risks, gaps and their impact to the project life cycle. Provided recommendations and alternatives. Analyzed the Gaps for Training purposes.

Wrote and reviewed test cases and maintained the Requirement Traceability Matrix (RTM)

Provide support for Cummins Channel One Solution for Product and Order Management

Manage User profile, roles, and access for Cummins Channel-One CRM Application & Salesforce Application

Facilitated daily scrums, stand-ups, and meetings

Monitored and tracked project progress and performance against project plans, reporting status to project stakeholders through structured communication, managed risks to delivery

Established and actively managed all project and key stakeholder expectations and relationships

Implemented and enforced Scrum principles and practices, facilitated continuous improvement (CI), and identified and removed team impediments

Supported the Product Owner with documentation of User Stories and Acceptance criteria

Monitored team backlog daily and ensured it accurately reflects the current state of the sprint

IT Business Systems Analyst - Sales and Marketing Applications

Cummins Inc. Shoreview, MN

Salesforce CRM Administrator:

Created user groups and configure workflows and assignment rules to enable proper routing of leads to the marketing members.

Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response Rules for automating business logic.

Configured Profiles and Administrative permissions to grant/deny users access to platform features. Created Customized dashboards for the case team members to keep track of the cases assigned to them and to share insight across the company.

Implemented pick lists, filed dependencies, lookups, master-detail relationships, validation and formula fields to the custom objects.

Customized Marketing application to create a web to lead forms, Campaign to lead forms, assigning tasks, and managing workflows.

Involved in preparing Business Requirement Document and Functional Requirement Document.

Redesign through customization and applications within salesforce.com, including the implementation of Solutions and Leads Training of salesforce.com globally for the Sales and Marketing Teams.

Design of a standardized Sales Process to be used by all team members in each service line and division based on Sales and Marketing preference and requirements. Create reports and dashboards for each geography within service lines based on necessary analytics.

Managed reports and dashboard analytics

IT Business Systems Analyst

Central Michigan University OIT, Mount Pleasant, Michigan September 2012 – May 2014

Planning, design, programming, implementation, documentation, and administration of application database code objects, including stored procedures and view, for Central Michigan University’s Overtime Application

Worked across functional units and in close collaboration with business stakeholders, application developers and production teams to identify and evaluate business needs and discuss solution options.

Coordinated project requirements in programming sequence by analyzing requirements and preparing a workflow chart and diagram using knowledge of computer capabilities, subject matter, programming language and logic.

Supported all production operations activities with a focus on the integration and development of new and existing products and services.

Maintained databases and codes for complex programs, following the program design criteria, to ensure workable programs while adhering to strict departmental standards.

Performed regression and system-level testing to verify software quality and function before its release.

Well versed in troubleshooting with the ability to interpret and apply methodology to successfully narrow down the issue and summarily solve the problem.

Encoded project requirements in computer language and wrote and maintained user documentation; entered coded information into the computer, confirmed program operation by conducting tests and modified program sequence, software and/or codes as required to correct errors, adapt to new hardware and improve performance.

SAP FICO configuration and Support. – creation of Company Codes, GL, Customers & Vendors, Account Receivables & Payables

SAP issue trouble shooting and resolution

IT Business Analyst

Zenith Bank PLC, Lagos Nigeria July 2007 - April 2012

Application / Database Server Administration

Documented and delivered Business requirements document (BRD), Use case documents and Functional test case document and getting the sign off from stakeholders.

Worked closely with the technical team (developers and testers) of Zenith Bank and Allied Soft Plc for business requirement clarification.

Provided support to the business users during the User Acceptance Testing (UAT) and documented the feedback for either making changes before the implementation or to take it as future enhancement.

Conducted first- Second level support and troubleshooting of Xceed Global HR Application,

Security authorization administration

Designed and configured security roles.

Support the computer security policies through maintenance of user IDs, access rights, and profiles as required.

Administer security across all organizational systems and applications.

Perform profile parameter changes, system error analysis, and security monitoring.

Develop and maintained security documentation.

Software Installation & configuration on users Workstation (Front-End)

Creation & configuration of new users on Xceed (Back-End)

Processing Integration file for Zenith Bank and Zenith Subsidiaries.

Running of critical report checklist to ensure smooth run of payroll

Use of reports to extract information from Xceed Database for possible analysis

Upload of files (Medical, Housing, Dressing, Furniture, Job tittle etc.)

Database Maintenance (integrity, space and consistency)

Projects:

Project: Windchill PLM Global Enhancement Project - (2019)

Role: Lead IT Business Systems Analyst / Product Owner

Project: Design & Implementation of Windchill PLM Governance Process - (2019)

Role: Lead IT Business Systems Analyst / Product Owner

Project: Windchill PLM Implementation Project for NA, China & Europe - (2018)

Role: Lead IT Business Systems Analyst /

Project: PSBU E- Matrix PLM Change Control Board (CCB) Process - (2018)

Role: Lead IT Business Analyst / Board Chairman

Project: PowerSweepV CGD platform for Matrix - (2017)

Role: Lead IT Business Systems Analyst

Project: RDC Integration Project - (2017)

Role: Lead IT Business Systems Analyst

Project: Channel-One Dealer Portal Migration to Drupal - Cloud (2017)

Role: Lead IT Business Systems Analyst

Project: Channel-One Dealer Portal Adoption / Monthly Enhancement Projects - (2017)

Role: Lead IT Business Systems Analyst / Project Manager

Project: Power Suite Continuing Education Enhancement Project - (2016)

Role: Lead Business Analyst / Project Manager

Project: Channel-One Dealer Portal Phase 2.1 - Implementation of Critical Enhancements for All regions - (2016)

Role: Lead IT Business Analyst / Scrum Master

Project: Channel-One Dealer Portal Phase 2 - Implementation for Africa - (2015)

Role: Lead IT Business Systems Analyst / Scrum Master

Project: Channel-One Dealer Portal Phase 1 - Implementation for North America - (2014-2015)

Role: IT Business Systems Analyst

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