Administrative Assistant Manager
Resume:
SANDRA S. ESSARY - (Sandy)
*********@*****.***
QUALIFICATONS SUMMARY
Strengths include customer relations, scheduling and clerical support. Administrative professional with experience in HR (recruiting agency). Detail–oriented a good team player who communicates and achieves results with little or no supervision. Proficient computer skills including Microsoft Word, Excel, PowerPoint and Outlook (Microsoft Office Suite) Share point and many others WPM over 60. Remote and hands on Technical Support of 14 states of PC onsite and remote equipment. Experienced with office equipment (fax, phone, scanners, copy machine etc.) Self Starter with project management, organizational and time management skills. I have a can do attitude and jump in and take care of something when it needs to be done.
EMPLOYMENT
Wells Fargo - Apex- Contractor – Chandler, AZ Feb 18, 2020 – June 26, 2020
Information Security Analyst II
Onboard and give access’s to new hires and internal transfers using various Wells Fargo applications (ART, Wow, IAM, Pass, BOTS, Wanda/Wow, Peoplesoft and many more). Order, Monitors, Laptops, docking stations, keyboards/mice and headsets using Wells Fargo processes. Use of Zoom and conference numbers. Excel used for tracking new hire onboarding.
Intel (Ocotillo location) - AMPCUS Contractor – Chandler, AZ June 17, 2019 – Feb 14, 2020
Administrative Assistant II
Assist other administrative assistants at the Ocotillo location with monitor setups, locker audits, new hire paperwork, help with New Employee Orientation training (NEO) setup. BAC to order Sit-Stands, repair orders etc. Ariba to order PEDs, Chairs and cabinets. Tririga (to run reports) to change/add space assignments. Share point for Admin folder, Basecamp and locker/lateral assignments. Skype for business. Schedule conference rooms and run reports for lets meet application.
Intel (Ocotillo location) - Edwards Vacuum - N-Star Contractor - Chandler, AZ Feb 2, 2018 – May 10, 2019
Administrative Coordinator
Coordinated EdwardsIQDemo Outlook Calendar with team leads and Intel Tool owners. Onboard new employees using Intel’s Fieldglass, FDO and Edward’s onboarding systems, keep reports up to date on Share point. Help new hires with logging in to both Intel and Edward’s PC’s, MS365 and other applications. Keep warranty parts inventory, submit returns and return to stock in Wiings. Troubleshooting user issues and submit help desk tickets to both Intel and Edward’s helpdesks on behalf of these users. Ordered laptops through E-Req system for Edwards and Intel’s PC ordering systems. Ordered tools, tool bags and cages to store them in through Amazon, Home depot and Uline. Tracked and organized orders. Requested tablets on Edward’s site and set them up according to Edward’s specifications. Updated HMI’s for tool owners. Ordered and installed software updates for the tablets. Coordinated and ordered lunches for day shift and night shift functions. Paid golf cart rental bills. Kept a database in Share point to track these orders. Knowledge of Concur…Calendar Maintenance for 20 + jobs a day and 60 employees day and night shift work.
Wells Fargo - Apex- Contractor – Chandler, AZ Mar 9, 2017 – Feb 9, 2018
Business Analyst
Schedule, track and facilitate meetings with specific Wells Fargo leaders gather data, format and send to database managers to process and send back for further review. Input information into Excel, Share point, Onenote and an Access database.
Profitable Accounting, Phoenix, AZ (remote) Full time Jul 2009-Dec 2016
Administrative Assistant P/T Jan 2017 - Sept 2017
Managed Champ Landscaping for client Dec 2013 – Oct 2014
Duties include, scheduling appointments and meetings for the work and the Owner (Results, Outlook), collections (invoices in QuickBooks), emailing and phone calls, software install, remote assistance (GotoMeeting, GotoAssist, and Results CRM), Answering questions from Contractors and Clients. Invoice and Timesheet check for Contractors in Results. Some payment input and invoices in QuickBooks. Normal office scanning (Adobe), filing, faxing. Server file organization and software updates, client reports in Results and QuickBooks. Created tracking spreadsheet for contracted hours monthly and quarterly that has changed the way clients are contacted and billed. Trained clients on remote access software and how to upload documents to our share site. Published information to clients about how to do different things in QuickBooks and share. Edited our website. Made procedure changes…Published requests for new employees, did interviewing, background checks and input them to Profitable Accounting’s payroll, did some PC and office training. Calendar management for Champ landscaping work. Scheduling for Champ employees, hiring for Landscaping positions when needed. Client calls. Used Marathon scheduling software and MS365 to perform this function. Also first line of contact for customers and employees.
First Solar - Eastridge - Contractor – Tempe, AZ
Administrative Assistant Dec 9, 2015 – Dec 9, 2016
Duties include tracking/maintained, departmental employee training records, vehicle registration records, tracking and shipping equipment to be calibrated, safety equipment, PPE, small warehouse origination and shipping equipment worldwide. Purchasing of small solar parts. Use of Power software, Share point and MS Office Suite.
Census taker for special Census, (US Government) Chandler AZ – P\T Jul 2015 – Oct 2015
Wireless tablet used to input data to remote database.
Fraternal Order of Police, Phoenix, AZ
Secretary Jan 2009 - Jul 2009
Duties include answering phones, maintaining membership records, cost analysis of food ordered that was used in weekly dinners and hall catering. Event planning and activities. Tracking spreadsheet created that showed losses and changes were made in how events were catered because of it. Show rental halls and fill out appropriate contracts and collect monies. Order supplies for kitchen and bar. Coordinate personnel needed for weekly Bingo meals (Wednesday and Thursday) and Friday dinners. Run errands as needed. Keep calendar of hall rentals on Fraternal Order of Police (FOP) website and send Outlook meeting notices for the FOP calendar. Email members and associates of upcoming events. Maintain email lists of members and associate members also handle personnel paperwork (HR). Keep lodge Board Members notified of upcoming events that need attention. Solicit local vendors for donations on behalf of benefits being held at the FOP lodge.
DSS Diversified Support Services, Scottsdale, AZ
Regional Manager
Staffing Coordinator/ Administrative Coordinator Oct 10, 2006 – Oct 1, 2008
Direct others in day to day operations of a staffing company. Complete company spreadsheets, logs, and attend APS required meetings. Interview, and attend APS pre-placement interviews, hire and coordinate contractor jobs for APS at several Deer Valley locations, corporate office and other state wide locations.
Input to staffing databases (Citrix, Lotus Notes and ACT). Submit forms to payroll and access requests to APS security. Provide clerical and leadership support to the office personnel. Make calls to possible contractors and complete personal information in databases.
DSS Diversified Support Services, Scottsdale, AZ - Continued
DSS - Administrative Contractor Feb 23, 2005 - Oct 10, 2006
Provide clerical support to APS garage/transportation personnel including filing, typing, and answering phones. Also responsible for the following:
• Input and close work orders in Maximo for vehicle repair
• Rental equipment bill payment, record keeping and inventory control
• Scheduling requests for vehicle repair and rentals.
• Provide data input on special projects
• Scanning all APS vehicle information into E-Docs, using Adobe.
QWEST COMMUNICATIONS, INC. Phoenix, AZ
Data entry position P\T Feb 2007 - Sept 2007
Ran payment center equipment and keyed payments for extra income on Saturdays.
Technical Manager 2000 – 2004
Provided computer desktop support, troubleshooting and installation of hardware and software via on-site and remote software.
• Coordinated migration of over 1000 finance organization users in 20 states from Netmail to Outlook. Project completed ahead of schedule.
On-Site Support Manager
• Prioritized and responded to over 150 emails a day for troubleshooting and Outlook migration scheduling with complete customer satisfaction.
• Ordered and tracked shipments of computer hardware and software.
• Made travel arrangements for team members
• Maintained computer software and hardware inventory for Finance department
• Met with high level management on project status..
On-Site Support Manager - Idaho 1998 – 2000
Directed the on-site desktop computer hardware and software support for two call centers of 200 employees.
• Supervised the opening of 2 new call centers which included the scheduling of computer installation, troubleshooting and password setup. Both call centers opened on time and with minimal computer issues.
• Handled all new employee ID’s and system access to over 200 host systems which resulted in a seamless transition from training to on-desk.
Departmental Computer Support- Phoenix 1995 – 1998
Responsible for end-user computer support in five office locations which included request tracking, printer maintenance, software and hardware installation, troubleshooting, and password setup.
• Supervised computer technicians performing computer upgrades in Albuquerque, NM, and Denver, CO.
• Also responsible for Novell servers located in Albuquerque, NM.
• Received several awards in quality of work and customer satisfaction.
Previous company experience:
. Scheduled travel and meeting’s
. Prepared presentations
. Vacation and attendance tracking
. Department supply ordering.
. Receptionist/Customer Service – for USWEST Small Business Services and Profitable Accounting
Education:
. Phoenix Community College
. University of Phoenix
. Executrain:
Microsoft Office Products
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