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Customer Care Executive

Location:
Hyderabad, Telangana, India
Salary:
45000
Posted:
June 26, 2020

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Resume:

CURRICULLUM VITAE

RAJASEKHAR KALLAKURI Email: add358@r.postjobfree.com

Contact No: +91-846*******

CAREER OBJECTIVE:

To obtain a position as a team player in your organization to explore my talents and set standards to reach new horizon that will enable me to use my strong organizational skills, educational background and ability to work well with people in a challenging environment to achieve the corporate goals.

ACADEMIC QUALIFICATIONS:

Bachelor of Arts (B.A) from DR. B. R AMBEDKAR. OPEN UNIVERSITY, HYD .

INTERMEDIATE from STATE BOARD OF INTERMEDIATE EDUACTION .

S.S.C from STATE BOARD OF SECONDARY EDUATION .

WORK EXPERINCE:

1)Worked as a CUSTOMER CARE EXECUTIVE in CARETEL INFOTECH PVT LTD. For 3 yrs.

JOB PROFILE:

To resolve the queries of customers with empathy.

Mandatory to take 200 calls in the shift.

The average time to handle a call is 1:30 seconds.

If the query is not solved in FTR (First Time Resolution) then we should take complaint regarding the issue.

2) Worked as a COUNSELLOR in NATIONAL SCHOOL OF BANKING For one year.

(Coaching Institute for Bank Exams)

JOB PROFILE:

To give information about the clerical cadre course and probationary officers course in brief .

3) Worked with MARGADARSI CHIT FUND PVT LTD., in SUIT FILING SYSTEM.

JOB PROFILE:

We Have to File the case against the defaulters in the court as per city branches and

Out station branches with respect to the deputy registrar of chits arbitrator.

PERSONAL SKILLS:

Can work in a team as well as an individual

Flexible with shifts

Can Adjust & work in any environment

PERSONAL PROFILE:

Fathers Name : K.Suryanarayana

Date of Birth : 07.09.1984

Languages

Known : English, Hindi, Telugu & Oriya

Contact

Address : fno.202, sri sai apts

Nethaji nagar, nagaram,

Near sai krupa enclave

Keesara mndl

Medchal dist.

Pin-500083.

DECLARATION:

I here by declare that the above information provided is true to the best of my knowledge.

Place:

Date:

(K RAJASEKHAR)



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