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Customer Service Warehouse

Location:
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Salary:
6500
Posted:
June 26, 2020

Contact this candidate

Resume:

Anish Puthusseril

Email: add34n@r.postjobfree.com

Phone : +971*********

Dubai, U.A.E

CAREER OBJECTIVE

To seek better opportunity and challenging environment where I can make best use of my experience, talent and professional knowledge.

A multi-skilled, hardworking and efficient warehouse Supervisor with a proven track record of ensuring the smooth functioning and running of all warehouse concerning activities. Able to follow standard operating procedures and work in a methodical and tidy manner. Possessing a comprehensive understanding of material / stock management techniques and inventory control methods and procedures. Now looking for a suitable position with a company which offers genuine room for progression and where I can make a significant contribution. WORK EXPERIENCE

A warehouse & logistics specialist offering over 10 years of experience in international freight forwarding companies in Middle East and with complete Dubai custom knowledge. EXPERTISED IN BELOW FIELDS:

Driving operational efficiencies, raising customer service levels & cutting costs

Organizing work load, allocating tasks, tasking team on a daily basis

Managing team and individual performance

Ensuring all administrative records are completed accurately

Ensure professionalism & high quality is continually maintained

Preparation of relevant reports and documents for senior managers

Identifying areas of the business where improvements can be made.

Developing policies to create and maximize performance

Scheduling staffing levels, planning for holiday and weekend cover

Monitoring staff attendance and performance levels

Involved in the recruitment & interviewing of new staff.

Training of new staff & identifying training requirements of existing staff.

Ensuring compliance with all relevant health and safety guidelines

Electing space for storage and arranging for good to be placed in the designated areas

Coordinating Loading and unloading lorries, vans and other vehicles

Maintaining and servicing warehouse tool, machinery and trucks.

Welcoming and helping clients who visit the branch

Ensuring a clean and safe workhouse for staff to work in.

Removing hazardous products from the warehouse

Monitoring stock levels and maintain correct stock books

Trained on how to use RF scanners

Strong problem solving skills in all the operational issues Logistics/distribution

Processing and Verification of Shipping Documents

Maintaining a Healthy and safety warehouse

Maintain records of Vendors in order to keep a record of their performance PROFESSIONAL EXPERIENCE AND SIGNIFICANT

ACHIEVEMENTS

Warehouse Supervisor. MATTEX YARNS -ABUDHABI

SINCE FEB 2017- TILL DATE

Handling complete warehouse operation.

Directing daily warehousing activities. Supervising all Inbound and Outbound operations.

Monitoring the KPI every day to make sure we give 100% to customers as per their expectations

Conducting meetings and discussions with the GRD team (sales, customer service, planning, production and logistics team) on weekly basis to make sure the operation is run as per their expectations and no room for any issues.

Making sure MATTEX provides all the product shipments as per the agreed customer expectations.

Coordinating with purchasing team to have clear plan for in bound shipments.

Coordinating with logistics team for out bound transport arrangements.

Coordinating with the external warehouse team (BWL) for storage allocations and sales order deliveries.

Established operational procedures for activities, such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current.

Handling all the scrap sales to scrap vendors.

Conferred with department heads to ensure coordination of warehouse activities with activities such as Kaizen, 5S, Performance Board etc.

Oversaw inventory, physical counts and performed periodic Cycle Counts to verify outgoing orders ensuring that the associates followed proper procedures based on distributor’s schematics.

Trained and evaluated fork lift operators, and maintained daily sanitation of the facility and environment of the warehouse through Daily Tour.

Promote Housekeeping to ensure a safe and accident free working environment as agreed with MATTEX safety standards.

A results driven, self-motivated and resourceful supervisor with a successful track record of building and maintaining great teams or workers and of communicate effectively with all staff. Highly organized, energetic and flexible with leadership

Qualities which have been exercised through experience. Having a proven track record of meet KPI’s and motivating staff to work together to achieve targets and improve efficiency

Working as part of a team and responsible for work assignments/rotations, staff training, staff vacations, staff breaks, overtime assignment and arranging back-up for absent employees. Warehouse Supervisor. CEVA LOGISTICS- DUBAI

SINCE NOV 2013- JAN 2016

Responsibilities Handled

Handling complete ABB operation in and out plus a single point of contact between ABB and CEVA.

Directing daily warehousing activities. Supervising all Inbound and Outbound ABB operations.

Updating ABB on weekly basis regarding the operation issues and the KPI

Monitoring the KPI every hour to make sure we give 100% to ABB as per their expectations

Conducting meetings and discussions with ABB on weekly basis to make sure the operation is run as per there expectations and no room for issues from ABB.

Making sure CEVA provides all the services as per the agreed SCA in the contract between ABB and CEVA.

Preparing Monthly meetings with ABB management to discuss with the performance of the last month, achievement of KPI’s as per the agreed contract and discussion with ABB on the new plans which we are going to implement in the ABB operation.

Established operational procedures for activities, such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current.

Conferred with department heads to ensure coordination of warehouse activities with activities such as Kaizen, 5S, Performance Board etc.

Oversaw inventory, physical counts and performed periodic Cycle Counts to verify outgoing orders ensuring that the associates followed proper procedures based on distributor’s schematics.

Trained and evaluated fork lift operators, and maintained daily sanitation of the facility and environment of the warehouse through Daily Tour.

Managed daily operations of all warehouse workers through HREASY (HR TOOL created to manage all HR related details and records)

Promote Housekeeping to ensure a safe and accident free working environment as agreed with ABB safety standards.

A results driven, self-motivated and resourceful supervisor with a successful track record of building and maintaining great teams or workers and of communicate effectively with all staff. Highly organized, energetic and flexible with leadership

Qualities which have been exercised through experience. Having a proven track record of meet KPI’s and motivating staff to work together to achieve targets and improve efficiency

Working as part of a team and responsible for work assignments/rotations, staff training, staff vacations, staff breaks, overtime assignment and arranging back-up for absent employees. IMPORT/EXPORT DOCUMENTATION IN CHARGE

SINCE –NOV 2010- OCT 2013

An electrical products supplier and specialist manufacturer of low voltage equipment industry. Working within this multi-disciplined role, mainly Documentation part and customer co-ordination, Customer services and operations as well as managing general office procedures, health and safety and dispatch. Responsibilities Handled

Arranging and coordinating ABB inbound and outbound shipment from warehouse.

Management responsibilities over the Operations team

In charge for entire Export /Import Shipping Documents (Sea/Land/ Air and Courier)

International Trade/Customs documentation procedures (Import/Export)

Knowledge in LC documentation process.

Inventory management; Delivery & freights arrangements

Regular communication of reports

Setting up Standard Operations Procedures meeting customer requirement

Job creation in order to capture all the expense included in the job

Critical problem resolution

May work closely with several functional areas in an organization to ensure that the network is meeting the expectations of clients

Customer service/Public relations

Account Handler

June 2009-Oct 2010

Responsibilities Handled

Full responsibility of managing the day-to-day operation of office work.

Coordinate with the operations supervisor to resolve issues.

Follow up the complete delivers-POD

Preparing loading list of shipping request.

Full responsibility of inbound operations.

Full responsibility of day to day KPI & billing.

Achieved proficiency in Warehouse Management system (CLIK, WMS, UNI CODE, and SAP).

Updated and improved the Standing Operating Procedures and Technical Procedures for the warehouse.

Increased efficiency of warehouse, stock control and dispatch by rescheduling and prioritizing Workloads

Increased overall efficiency of stock control and dispatch.

Increased Stock takes accuracy levels to 0.001

Warehouse Assistant.

DEC 2008 – MAY 2009

Responsibilities Handled

Responsible for Pick & Pack of Cargo

Receiving and arranging the storage of deliveries

Supervising the floor.

Checks and receives finished goods from converting department for warehouse storages.

Responsible for checking and loading of finished goods for delivery

Use the scanners for doing the daily Operations. CAREER PROFILE

Physical education teacher in Kerala

EDUCATIONAL QUALIFICATION

B P E (Bachelor of Physical education)

PDC

M S OFFICE

STRENGTH

Having sound technical Knowledge.

Extremely passionate to work in a challenging place.

Ability to work and get in team oriented tasks.

Good Communication and interpersonal skills.

Driven by the principles with strong faith in values.

Self starter.

PERSONAL INFORMATION

D.O. B : 15th

MAY 1981

Gender : Male

Marital Status : Married

Nationality : Indian

Passport No : P9117241

Visa Status : Residence visa

Languages known : English, Hindi & Malayalam.

License : Light Vehicle (valued Dubai)

DECLARATION

I here by declare that the above mentioned details are true to the best of my knowledge and belief.



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