SHILPA NARAD

+1-240-***-**** add31x@r.postjobfree.com

HIGHLIGHTS

** ***** ** ** ********** in all phases of STLC comprising of test analysis, test planning, test designing, test execution and defect tracking. Quality Assurance in Web and Standalone Applications across Healthcare, Financial Services, Travel, and Retail Services

Hands-on-experience with the Integrated Eligibility System for Health and Human Services across State and Federal projects.

Strong knowledge in Mortgage Backed Securities for Fannie Mae and Freddie Mac through Common Securitization Platform (CSP – Common Securitization Solutions).

Working experience on Data driven and Keyword driven frameworks.

Possess experience in automation tools like Cucumber,Rational Integration Tester (RIT), Quick Test Pro (QTP), Jenkins and knowledge in TOSCA.

Proficient in Test Types like Functional (Black-Box Testing), Alpha Testing & Beta Testing, non-functional testing like Compatibility and Regression Testing.

Possess knowledge on White Box Testing while working on the developement projects..

Worked on Web services testing using GEMS and REST

Experience with Master Data Management tools (SQL Server, IBM Curam, Oracle, Teradata,TIBCO, Oracle).

Solid experience in various Test levels like Component Testing, System Integration Testing and User Acceptance Testing (UAT).

Good working knowledge in UNIX, SQL, XML while performing Production Support activities.

Possess experience in tools like JIRA, Confluence, ALM, Rally for Test Management.

Possess testing experience in Agile/Scrum and Waterfall development methodologies.

Extensive experience in developing Test Plan, Test Scenarios, Test Cases, Test Scripts, Test Metrics, Test Reports.

Excellent communication and interpersonal skills with clear understanding of business processes and a strong individual contributor and a team lead.

Strong analytical, problem solving, decision making and presentation skills.

Software skills: UNIX, SQL, XML, Web-Services Testing, JSON, REST API, Webservices testing with SoapUI, C, C++, Putty, Agile, SCRUM, ALM, Jenkins, Splunk, Automation Testing, Rational Integration Tester (RIT), Cucumber, TOSCA, TeamCity, Data Replay, IBM Curam, Microsoft SQL Server, Teradata, TIBCO, Oracle, WinSCP, QC, JIRA, Confluence, Microsoft Excel, ITSM, Remedy, ServiceNow (SNOW), Automated Testing Framework, Microsoft Power Point, Visio, Excel

FINANCE DOMAIN EXPERIENCE

COMMON SECURITIZATION SOLUTIONS, BETHESDA, MD (CLIENT) June 2014 – Present

Senior Quality Assurance Engineer Company – Accenture LLP / Mastech Digital Services

Performed Integration and UAT Testing on secondary mortgage platform for Fannie Mae and Freddie Mac Single Class and Multi-Class deals; executed automation testing frameworks incorporating Rational Integration Tester and Cucumber.

Issuance process including Registration and Settlement.

Performed Business Analysis for end-to-end activities like Registration and Settlement, Factor Calculations, Loan Change requirements, Cashflow projections, Tax Vendor Files for Disclosure and 1066 Quarterly and Annual Tax Forms.

Worked with KPMG for the Tax Validation and Business Process review using Master Data Management (MDM) tools.

Lead the Third Party Integration testing effort involving system to system integration activities between Common Securitization Platform and Bloomberg, JPMC-FED, DTCC, US Bank.

Participation in the Sprint planning activities like test requirement analysis, technical specification review, testing effort estimation, assigning the User Story points and preparation of the Test Plan.

Responsible for triaging and reporting the issues in Integration and UAT test environments.

Prepared the entry and exit criterias per release in form of Test Plan document and the Test Summary Report.

Efficiently used the Test Data Management tools to prepare the test data for all the Single Class scenarios; merged the different scenarios along with the corresponding test data to achieve a Single-Run execution approach.

Lead the SLA-Manager testing to support the incident tracking mechanism in the production environment.

Helped the business teams in triaging and testing the issues in the production environment

Worked closely with different stakeholders involved (Business Analysts, SecOps Teams, Developers, GSEs) to understand the business requirements and provided support to the team with the functional knowledge.

Coordinate with Devops and Infrastructure teams to setup/troubleshoot/escalate issues in Integration test environments.

HEALTHCARE EXPERIENCE

ACCENTURE, LLP November 2012 – June 2014

Quality Assurance Analyst, Healthcare Client – Department of Human Services, State of Iowa

The Iowa Department of Human Services (DHS) manages and operates the Integrated Eligibility Systems that processes the business rules to determine citizen’s eligibility for health and human services benefits, including Medicaid, the Children’s Health Insurance Program (CHIP), the Food Assistance and Family Investment Program (FIP), HIPAA requirements.

Tested the Accenture Public Service Platform (APSP) that develops the eligibility systems for several states.

Developed and executed test scripts, test data, and expected results for test plans, including unit, assembly, product, performance, and user acceptance tests

Worked with client and stakeholders to define requirements and identify solution designs. Presented custom solution in formal joint application development session

Involved in defect management, responsible for assigning defects to appropriate team members for resolution and monitoring defect status to ensure defects were closed according to defined team standards

Coordinated test schedule and test procedures as execution lead.

Handled daily status call and defect walkthrough call with application team and business partner.

Regular interaction with deveopers to report various issues and working on the fixes.

Reporting the test execution results and preparing the Test Summary Report.

Responsible for Daily QA status reporting.

Responsible for Test Data Management for the Integration Testing.

TRAVEL DOMAIN EXPERIENCE

ACCENTURE, LLP June 2006 – October 2012

Senior Software Developer/Production Support Analyst Client – Thomas Cook, U.K./India

Planned, built, and executed back office applications for Travel Management System using C/C++, Unix, and Oracle applications to enable reconciliation and revenue management for client’s U.K. business.

Provided 24X7 application support in UNIX/SQL and development for web based applications using XML and SOAP UI based web rio.

Incident Management and Problem Management through tools like ITSM, Remedy, ServiceNow (SNOW).

Coordinated with the offshore team for deliverables on a daily basis to accomplish tasks on daily/weekly basis within the stipulated deadline.

Performed XML validations.

Participation in varius meetings for enhancement requests and documentation.

Participated in Daily Status Reporting.

EDUCATION

PUNJAB TECHNICAL UNIVERSITY Punjab, India

Bachelor of Technology, Electronics and Communication Engineering May 2005

Graduated in First class (Honors) with distinction, among top 1% of batch, held positions in Institute of Electrical Engineering (IEE) college club to organize college competitions and volunteering activities

Massachusetts Institute of Technology, BOSTON

Certified Developer June 2008

ADDITIONAL INFORMATION

Received Employee of the Quarter for leading development POD at Accenture, Banglore, India, 2007

Received the Accenture ACE award, Accenture,Bangalore, India, 2009

Awarded the Best Award for New Joiners’ Orientation activities, Accenture, Gurgaon, India, 2010

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