Customer Service Food Safety

Bipin Kunwar

E-mail: add311@r.postjobfree.com Mobile: +971-*********,050*******

OBJECTIVE

To excel in field of sale, marketing & customer service in a progressive organization by optimum utilization of my skill and knowledge, I have gained through prior experience which is will mutually benefit me and my employer for a long-term career.

August’2013 - December'2015 Shaikh Shaikh Mohamed Rashid Mohamed Almuall. General Cook.

JOB RESPONSIBILITY

Handle the kitchen for the like In room dinning.

Making all mise en place and completed all the production required for the room dinning kitchen.

Make the buffet of the sofa coffee shop for breakfast, lunch and dinner.

Handle the in the coffee shop.

Filled and checked all the documents required by the food safety system

Scheduled the work of cooks, and other kitchen employees.

June’15 till to Till OFFICE OF H H DHEIKH HAMDAN BIN ZAYED AL NAHYA

SUMMARY

Selling Skill

Ability to selling schemes and policies as defined by business. Good in handling objections and negotiation skill. Ability

To understand and analyze customer requirements and presenting appropriate product. Good in quick decision making and closing sales.

Customer Service

Analyzing customer requirement and needs an providing optimum solution to the customer as per service standards.

Common Skills

Possess effective spoken English and interpersonal skill.

Extensively trained on voice and accent skill for American voice process. Ability to learn.

Personal Skills

Capable of carrying individual & collective responsibility.

Having a flexible can-do attitude and a positive approach to problems.

Good interpersonal & communication skill.

Problem solving.

PROFESSIONAL EXPERIENCE

Welcoming greeting to all customers as they enter the store.

Initiate conversation ask open-ended question to determine customer needs.

Accurately answer routine questions, inquiries in a helpful and courteous manner.

Present merchandise with enthusiasm, and assist in the selection by making recommendations to the customer.

Answer all questions regarding the merchandise and outline features and benefits with accuracy.

Inform the customer of special in-store specials and promoting and their advantages.

Process sale as quickly and efficiently as possible.

Always thank customer for visiting the store and encourage them to return.

Utilize add-on selling, cross-selling, and merchandise upgrading techniques to maximize sales.

Receive payment by cash, check, credit, voucher, or automatic debits.

Issue receipts, refunds, credits or change due to customer.

Count money in cash drawers at the beginning of shift to ensure that amount are correct, And the there is adequate change.

Establish or identify prices off goods, service or admission, and tabulate bills using calculators, cash register or optical price scanners.

Resolve customer complaints.

Academic Information

Intermediate parijat higher secondary boarding school Tribhuvan university 2012

School Leaving Certificate parijt higher secondary boarding school education bord Nepal 2010

PERSONAL INFROMATION

Date of Birth : 27/05/1993

Name : Bipin Kunwar

Nationality : Nepalese

Religion : Hindu

Gender : Male

Marrital Status : Married

Languages : English, Hindi, Arabic Nepali (read write & speak)

Passport no : 06022776

Driving : United ARAB Emirates Driving License Automatic Gear

This is hereby confirmed that the above-mentioned information is sufficient and true to the best of my knowledge.

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