S.PARTHIPARAJ

Mobile- +91-999******* Mail: add2vw@r.postjobfree.com Having good experience in IT Infrastructure Management support

Objective:

To step into an environment that fosters new challenges in IT Infrastructure Support and provides better growth prospects. Seek to work in an environment that enhances my knowledge with challenging opportunities.

Key skills:

Good working knowledge of Microsoft Outlook.

Installation and configuration of Windows 7,8,10 & win 2012 R2 server

Troubleshoots and solves the problem of Desktop and Windows

EXPRIENCE:

Working as Technical Support Engineer at InKnowTech Pvt Ltd, @ Client Place of MPHASIS AN HP COMPANY, Bangalore from 21st November 2017 to 31st Aug 2019

ROLES:

install and configure computer hardware operating systems and applications

monitor and maintain computer systems and networks

set up new users' accounts and profiles and deal with password issues

prioritise and manage many open cases at one time

rapidly establish a good working relationship with customers and other professionals, such as software developers

test and evaluate new technology

conduct electrical safety checks on computer equipment.

Currently now I am Working as Desktop Support Engineer at Team computers Pvt ltd@

Client place of Brigade group of companies Bangalore September 21st 2019 up to till date.

Designation: Desktop Support Engineer

Roles & Responsibilities:

Installation and configuring windows 7, Windows 8 on Client systems.

Configuring Network printers.

Solving Desktop and OS related issues.

Troubleshooting all kind of application/software related queries and hardware related issue and Network issues like network connectivity issues.

Installation and maintenance of desktop systems, printers, operating system and application software.

All Outlook issues like configuring the mailbox, creating and adding PST to mailbox, repairing the corrupted PST’s.

Supports for the application packages like MS office etc.

Updating and installing patches to all Desktop systems

Installing and troubleshooting McAfee Antivirus with daily Updates,

Remote tools:

RDC

Team Viewer.

Certifications:

As a Desktop Support Engineer Had completed Course Completion certificate Of (M,C,P)

Technical Skills:

Installation, and Configuring, Windows 2012 R2 Server..

Knowledge in DNS and DHCP Server

Configuring and troubleshooting Ms Outlook .

Knowledge in Ticketing Tools

Academic Chronicle:

COURSE

INSTITUTION

YEAR OF

PASSING

PERCENTAGE

M.E. (Computer Science Software Engineering)

Anna University Regional Campus, Coimbatore.

2016

80%

B.Tech (Information Technology)

The Kavery Engineering College,Salem.

2013

65%

HSC

Thanthai Hans Roever Higher Secondary School, Perambalur.

2008

58%

S.S.L.C

Sri Ramakrishna Higher Secondary School,Perambalur.

2006

61%

Training completed:

Training completed in A+(Hardware) N+(networking),MCP(Microsoft certified Professional.)

ITIL ver 3.

Personal Information:

Father’s Name : Mr.R.Singaperumal.

Date of Birth : 10/02/1991

Sex : Male

Nationality : Indian

Languages : English, Tamil.

Permanent Address : 107Y/17, K.K.Nagar, 4th Cross Street,

New Colony, Thuraimangalam (PO),

Perambalur (DT).

Present Address : BTR-Enclave,

Kudlu gate Main Road,

Banglore,Karnataka-560068

Declaration

I hereby declare that the above details furnished by me are true to the best of my knowledge.

Place : Bangalore

Date : ( S.PARTHIPARAJ)

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