Responsible Food Preparation team member offering

proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate stephenmcclung@ymail.c

om

575-***-****

San Antonio, TX 78240

STEPHEN

MCCLUNG

@

h

a

long hours to complete fast-paced work. Customer service- driven team player good at connecting with people and fostering patron loyalty.

Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.

PROFESSIONAL SUMMARY

New Mexico State University

Las Cruces, NM • 09/1994

SKILLS

• Food Preparation

• Menu Memorization

• Food Safety

• Customer service

• Sorting

• Teamwork

• Operational improvement

• Product restocking

• Performance improvement

• Safety and compliance

• Food assembly

• Cleaning

• Problem resolution

• Packaging

• Shipping and Receiving

• Team building

• Freight Unloading

• Heavy Lifting

• City and non-city driving

EDUCATION

Whataburger Restaurants LLC - Team Member

San Antonio, TX • 07/2011 - Current

Sodexho Services - Food Service Worker

San Antonio, TX • 01/2016 - 11/2019

WORK HISTORY

Worked 5 different stations each 6 month period to provide optimal coverage and meet production goals.

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Kept work areas clean, organized and safe to promote efficiency and team safety.

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Prepared and cooked food orders for customers by

noting customizations and portion sizes.

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Developed strong relationships with coworkers and

managers.

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Contributed to team success by completing jobs quickly and accurately.

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Learned all required tasks quickly to maximize

performance.

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Prepared recipe ingredients by washing, peeling, cutting and measuring

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Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures

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Used downtimes to prepare ingredients and restock

supplies for expected busy periods

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• Replenished condiments, beverages and supplies while Information Technology

Mayfield High School

Las Cruces, NM • 05/1982

General Studies

Amazon - Packer

Schertz, TX • 07/2015 - 09/2016

maintaining cleanliness of service areas

Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected

customer loads

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Strategically plated hot meals and salads in aesthetically pleasing arrangements

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Promoted new or high-value food items by creating

attractive displays in cases and other customer-facing areas

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Cleaned walls, fans and drains in bakery coolers, display cases and work area

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Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes

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Accommodated patrons with allergies and dietary

restrictions by adjusting preparation methods or

ingredients and confirming accuracy of plates

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Created appealing food arrangements for party trays and specialized orders

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Circulated kitchen area to receive work assignments from Chef and identify support tasks

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Maintained clean, trash-free workspaces to maximize productivity and safety

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Kept pastry and dessert case stocked with fresh

selections and arranged to entice orders

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Inspected equipment such as refrigerators and warming lamps every everyday to check compliance with safe operating levels

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Promoted delivery efficiency by accurately labeling and organizing containers

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Protected materials during transport by correctly

assembling boxes and crates

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Inspected ingoing and outgoing shipments to verify accuracy and prevent errors

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Scanned packages and boxes and moved to loading dock for shipment

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Minimized waste by strictly following packing procedures and reducing volume of packaging materials used to prepare shipments

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Achieved production targets by maintaining high

productivity levels and communicating effectively with

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team members regarding orders and fulfillment

Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to

upload package data to tracking system

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Trained new employees on warehouse protocols and

answered task-related inquiries to help with job role adjustment

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Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines

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Completed more than 50 orders each day with efficient picking and packing of shipments

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