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Customer Service Sales

Location:
Bel Air, MD
Salary:
60000
Posted:
June 24, 2020

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Resume:

SHERRI BURRIER

**** ********** ** 443-***-****

Bel Air, Maryland 21015 add2q1@r.postjobfree.com

SKILLS PROFILE

Related Accomplishments - Employee of the month twice in 2014. Received ten complimentary reports from customers via 800- Walgreens. Received top CSI surveys and a review on google for sales and service from Autonation.

Communication Skills - Interacts well with all levels of employees on store projects and functionality of the departments. Ensures that customer service is the number 1 priority. Informative to customers on product knowledge.

ACADEMIC BACKGROUND

Associates of Arts, General Studies, 1997

CCBC Essex, Rosedale, MD

Bachelors of Science, Information Technology CyberSecurity, 2015 Strayer University, White Marsh, MD

Undergraduate Courses

PROFESSIONAL EXPERIENCE

Store Manager, Next Day Blinds, Timonium, MD2019-2020

• Customer Service

• Sales

• Purchasing

• Vendor Communication

• Supervised Store Operations

Processing Supervisor, Macys Logistics, Joppa, MD, 2018-19

• Palletizing

• Verifying Counts / Supervised 14

• Receiving

• Key Rec processing

• Put Away

Project Admin, Floors Etc, Timonium, MD 2017-2018

• Data Entry

• Purchasing

• Blueprint Takeoff

• Inventory Scheduling

• Sample Acquisition

• Payroll

Sales/Leasing Consultant, Autonation Chevrolet, Timonium, MD, 2015-2017

• E-commerce sales

• Customer Service

• Product Presentation - Chevrolet

• Aftermarket Presentations

• Internet, walk-in and phone close

• Cold calling

• Persistent follow-up

Head Photo Specialist, Walgreens, Nottingham, MD, 2012-2014

• Customer service

• Sales and upgrades

• Maintained product availability

• Purchasing

• Inventory Counts

• Call-ins and repacks of merchandise

• Cashier

• Assist in pharmacy as needed

General Manager, Eagle Carpet, Inc., Nottingham, MD, 2002-2011

• Customer Service

• Scheduled all sales and install dates

• Calculated monthly budgets

• Purchasing of all job materials

• Data entry

• Accounting necessary to run a business

• Improved office efficiency

Plant Supervisor, L & S Welding Co., Inc., Baltimore, MD, 21218, 1996-1999

• Scheduling

• Shop drawings

• Safety compliance

• Purchasing

• Inventory

• Supervised staff of 12

• Ran shop equipment, 500 ton brake press, shearer, drills Warehouse Supervisor, Warner Bros, White Marsh, MD, 21236, 1992-1996

• Receiving

• Unload Trucks

• Palletizing

• Verify Counts

• Supervised 15

• Schedules

VOLUNTEER ACTIVITIES

Ambassador, Moveable Feast, Baltimore, MD

Helps to put healthy food on the table for people in Maryland with AIDS, cancer, and other life threatening illnesses. Volunteer in their kitchen assisting in preparing the meals for delivery.



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