Executive Housekeeper
Resume:
Melita Zilea
Executive Housekeeper
Birmingham, AL 35216
add2pv@r.postjobfree.com
Hyatt Regency
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Executive Housekeeping Manager
Hyatt Regency - Birmingham, AL
October 2018 to Present
Executive Housekeeper
Maintain and plan day to day operations of the Housekeeping department Ordering/Budget Control
Payroll/Scheduling
Training Housekeeping Supervisors, Room Attendants, House Attendants and the Laundry department Assistant Housekeeping Manager
Highgate Hotels - Sunrise, FL
September 2017 to Present
Intern Housekeeping Manager
Billing, Payroll and scheduling, Ordering
Managed Room Attendants, Houseman and the Laundry Department Maintained Cleanliness of Rooms and Property
Assigned Rooms to be cleaned by Room attendants and Daily Houseman Duties Inspected rooms, Entered vacant clean/dirty rooms into the Resort system Housekeeping Supervisor, Housekeeping Supervisor
Royal Beach Palace Hotel - Fort Lauderdale, FL
January 2017 to September 2017
Supervised Room Attendants, Houseman and the Laundry Department. Maintained Cleanliness of Rooms and the Resort
Assigned Rooms to be cleaned by Room attendants and Houseman Duties Inspected rooms, Entered vacant clean/dirty rooms into the Resort system Front Desk Supervisor
PRISM HOTELS & RESORTS - Lauderdale-by-the-Sea, FL January 2015 to January 2017
· Supervised Room Attendants, Houseman and the Laundry Department
· Maintained Cleanliness of Rooms and the Resort
· Assigned Rooms to be cleaned by Room attendants and Houseman Duties
· Inspected rooms, Entered vacant clean/dirty rooms into the Resort system Housekeeping Supervisor
PRISM HOTELS & RESORTS - Lauderdale-by-the-Sea, FL October 2012 to August 2015
Maintained the Resort Front Desk and the day to day operations of the Resort Controlled Scheduling, Accountability for all funds and refunds. Handled guest concerns Familiar with all the Booking Companies ex: book-it, expedia, booking.com Housekeeping Supervisor, Florida Beach Hotel Lauderdale-by-the-sea, FL 2 1/2 years Supervised Room Attendants, Houseman and the Laundry Department Maintained Cleanliness of Rooms and the Resort
Assigned Rooms to be cleaned by Room attendants and Houseman Duties
•Inspected rooms, Entered vacant clean/dirty rooms into the Resort system Education
High School Diploma
Whiddon Rogers Education Center - Fort Lauderdale, FL Skills
• CPR (1 year)
• CPR CERTIFIED (1 year)
• CUSTOMER SERVICE
• OPERA
• MICROSOFT OFFICE
• Housekeeping Supervisor
• Supervising Experience
• Team Management
• Cleaning Experience
• Hospitality Management
• Night Audit
• Hotel Experience
• Management Experience
• Hotel Management
Additional Information
Skills Summary:
Microsoft Office Suite Software Programs
Administrative Skills
Exceptional Customer Service
Excellent Communication and Writing Skills
Hospitality Management
Multilingual- English, Creole and Intermediate Spanish Knowledge of Myhms3, Check In, ASI, Opera Resort reservation systems, Hotel Effectiveness, Birchstreet
Supervisory- Hospitality and Tourism Industry
Outstanding Customer Reviews on Tripadvisor.com
BLS/CPR Certified
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