David W. Taylor

**** ******** ***, **********, ** 75010

Cell: 469-***-**** - add2o5@r.postjobfree.com

Professional Summary

Experienced insurance claims handler, investigator and proven team leader with over 29 years of experience in Personal and Commercial lines, SIU, General Liability and sales. Seasoned negotiator with excellent communication and interpersonal skills with a proven track record of success. Seeking to utilize my experience and exceptional work ethic in an organization that values dedication and results.

Technically proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook

Have current Texas All Lines Adjuster License 1581499

Skills

Investigate claims

Claims evaluation

Case research

Manage case files

Maintain case files

Consult on cases

Experience

06/2019 to Current

Claims Case Manager

Uvalle Law - Irving, TX

Carried out high-quality case management work with little oversight in a virtual environment.

Maintained high claims inventory to support efficient claims operations.

Prepared reports highlighting important information such as compliance

and regulations

Reviewed activities regularly to identify opportunities for improvement.

Met targets consistently by working hard and with strong attention to detail and focus on customer service.

02/2016 to 05/2019

General Adjuster

Insurance Recruitment Specialist - Phoenix, AZ

Provided investigation expertise to multiple clients under contract handling a variety of claims including Property/Casualty both personal lines and commercial including SIU. These assignments were conducted in the office, field and virtual environment.

Provided Cost Monitoring with Time & Schedule Management

Staff Training & Development

Team Leadership & Supervision

11/2014 to 01/2016

Senior Resolution Manager

Gallagher Bassett - Plano, TX

Investigate, resolve and recommend solutions for the Commercial client vendors represented.

Resolve Coverage issues and determine liability.

Take recorded statements from witnesses, claimants and insureds.

Provide written reports

Review Medical Documentation

Make settlement recommendations

09/2012 to 09/2014

Field Claims Investigator

G4S Compliance - Raleigh, NC

Conducted SIU and Worker's Compensation investigations including "Welfare Checks".

Coordinated ancillary investigations with law enforcement and defense attorneys.

Provided written reports.

Take recorded statements from witnesses, claimants and insureds.

10/2011 to 08/2012

Claims Investigator

Trinity Insurance Group - Mandeville, LA

Investigate, resolve and recommend solutions of Personal and Commercial Lines claims for our client vendors, the insurance companies we represented in a virtual environment.

Resolve Coverage issues and determine liability.

Provided written reports.

Take recorded statements from witnesses, claimants and insureds.

Coordinate ancillary investigations with law enforcement and defense attorneys.

11/2003 to 10/2011

General Adjuster

Insurance Recruitment Specialist - Phoenix, AZ

Provided investigation expertise to multiple clients under contract handling a variety of claims including Property Casualty and SIU in the office, field and virtual environment.

Provided written reports.

Cost Monitoring with Time & Schedule Management.

Take recorded statements from witnesses, claimants and insureds.

Make settlement recommendations

Education

03/1991

Bachelor of Arts: Speech Communication

California State University Los Angeles - Los Angeles, CA

Minor in Business.

Contact this candidate