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Engineer Manager

Location:
San Jose, CA
Posted:
June 24, 2020

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Resume:

CALVIN M DO

**** ******* *****, *** ****, California 95111 408-***-**** add2m1@r.postjobfree.com add2m1@r.postjobfree.com

Professional Summary

Over 13 years as a Sr. Storage Systems Engineer in a large scale multi-petabyte high performance storage area network. With extensive knowledge and background in technologies such as Microsoft Application Services, Virtualization, Database, HA Clustering and Server Infrastructure implementations that meet or exceeds todays challenging service level agreements.

Core Competencies

Hitachi Data Systems G800, G900, G1000, G1500 USP/VSP, HUSVM, HUS130/150, AMS2500/2100, Hitachi Content Platform, Hitachi Data Ingestor, HNAS, HPE Enterprise Storage, Violin Storage, Netapp, EMC, Nimble and

Pure Storage X50 and X70 arrays.

Brocade Fiber Channel Switches 4000,5000,6000, G Series, DCX enterprise series, G Series and Encryption Switches

Hitachi Command Suite, Hitachi Ops Manager, Storage Navigator, Tuning Manager, Storage Advisor, Multipathing, replication, and Brocade Network Advisor.

HP DL server series, IBM E Series, Cisco UCS, Dell PowerEdge, and F5 load balancers

All versions of Windows and Clustering services, MS Active Directory, MS SQL, MS Exchange, VMWare/Citrix Virtualization Services, MacOS

Documentation, Best Practices, Risk Assessments, HA Storage & Server Designs, Storage & Fiber Network Security

Professional Experience

Adobe Systems.

Sr. Storage Engineer San Jose, ca Jan 2019 – Present

Act as SME to diagnose performance issues and tuning of SAN arrays and Fiber network.

Work closely with Virtualization, Database and Cloud Services team to ensure deliveries are met and storage infrastructure is performing at optimal throughput.

Participate in Change Control process to ensure all changes are documented with detailed steps and rollback plans. Weekly meeting with Change Control and Application Teams to evaluate risks prior to approving requests.

Lead the team by meeting with business units within the organization and vendors. Be as liaison, train, and knowledge transfer to team members located overseas in Europe and Asia.

Responsible for complex provisioning, advanced maintenance, storage tiering, replication, disaster recovery, data migration and multi-tier Production and DR SAN environments

Participate in Data Center expansions and decommissions. Coordinate, test and execute data migration plans via live migration and replication to minimize service interruptions.

Propose and implemented storage virtualization across all storage arrays globally. Providing the ability to live migrate San luns between different storage tiers to help balance SAN usage.

Regularly schedule and perform firmware and software updates to ensure high availability storage infrastructure from bugs, security vulnerability, and hardware failures.

Responsible for technology strategy, storage standards and roadmaps, methodologies, and best practices for Storage Engineering Team.

Securing all storage array and san fabric management application and web portal with two-factor authentication

Provide quarterly usage reports to management. Identify possible San and Fabric bottlenecks, capacity planning and disaster recovery via san to san replication.

Act as escalation point for day to day operational task such as storage allocation, decommission, zoning, performance tuning and troubleshooting.

Work closely with Virtualization, Database and Application teams to ensure storage configuration meets best practice guidelines.

Actively monitor storage infrastructures performance metrics and tune storage arrays to maintain the required performance for a large-scale VMWare, Citrix, SQL, Oracle, SAP, Hadoop server farms.

Responsible for performance and capacity planning, hardware refresh, consolidations and expansions. Quarterly meetings with storage vendors and internal management teams to scope storage landscape and roadmaps.

EBAY, INC.

SR. Storage Architect San Jose, ca Apr 2004 – Present

Design, Configure and Administration Hitachi mid-range and high-end storage array on a global scale, including disaster recovery, storage performance tuning/tiering and replication.

Performed live migration of data from legacy AMS/HUS series onto Enterprise Class G1000.

Act as SME for all Hitachi Storage Arrays, and Brocade Switch Fabrics throughout the globe.

Responsible for complex provisioning, advanced maintenance, storage tiering, replication, disaster recovery, data migration and documentation across worldwide IT multi-tier Production and Backup SAN environments

Consistently achieved 100% service uptime year over year on globally managed Fiber Network & Storage Infrastructure.

POC and Implement Enterprise class storage arrays to allow the ability to tier application workloads and scale out to meet growing business requirements, while maintaining exceptional service performance, and minimizing service interruptions.

Responsible for technology strategy, engineering standards, methodologies, task-plans and best practices for Storage Engineering

Successfully virtualized and performed live migration of data off legacy storage arrays, and onto multi-tier and all flash arrays.

Handling of disaster recovery processes and procedures by using technologies such as site to site replication, and robotic media library to routinely offsite all tape media. Perform quarterly test restores to ensure recovery meet or exceeds SLA.

knowledge in designing, deploying and supporting Open Systems, Enterprise SAN, NAS and Backup solutions in a private cloud model.

Maintain, upgrade, and scale encrypted and non-encrypted Brocade switch network topology

Actively monitor storage infrastructures performance metrics and tune storage arrays to maintain the required performance for a large-scale VMWare, Citrix, and SQL/Oracle server farms.

Storage allocation and decommissioning, lun performance tuning and migration, and setup storage tiering between pools to ensure optimal performance.

Direct and/or coordinate team members on day to day workload to ensure timely resolution of open issues, POC of new technologies, system maintenance, patching and upgrades.

Review, and approve change management requests to ensure accuracy, efficiency and a working rollback plan is in place.

Set clear monthly goals and deadlines with team members for ongoing projects, poc’s, builds & deployments

Provided 24/7 SME support during Sev1/Sev2 matters. Being point contact and coordinating internal resources and vendors, to ensure a timely and successful problem resolution.

WEBEX COMMUNICATIONS

Sr. Systems Engineer san Jose, ca Aug 2002 – May 2006

Provided day to day system administration tasks such as server builds and deployments, upgrades and decommissions.

24/7 on-call 3rd level support for all IT managed system such as LAN/WAN connectivity issues, manage user network and email access, PDC/BDC domain controllers, print servers, MS exchange user email backup and recovery.

Maintain and update imaging servers to ensure new server deployments are protected with required security vulnerability patch.

Mentor Jr. Systems Administrators with all hardware and software related issues. Document and provide weekly training to team members with ongoing and past problem resolutions.

Review and analyze server reports and alerts to ensure proactive systems repair. Generate reports and upload to IT web portal for tracking and issue resolution.

Build, deploy and maintain network shares to ensure the required data growth is met and all stale data are quarterly purged.

Maintain and service NetBackup server. Ensure backups are good and rotate tapes to ship off-site.

Meet with vendors to explore new technologies. Act as tester and decision maker for new corporate software/hardware needs.

Review and assign remedy ticket to team members. Act as primary point of contact for urgent high priority tickets and escalations. Provided 3rd level support when required.

Clustering of exchange front-end servers to provide high availability, as well as maintaining Cipher trust Ironmail mail filtering appliances. Maintain backup/restores, whitelist/blacklist domains, and regularly update virus detection lists.

Build, deploy and maintain large farms of NAS/DAS appliances, such as disk replacement, upgrades, and

E*TRADE SECURITIES

Lead Systems administrator/executive support Menlo park, ca Apr 1997 – Jun 2002

Manage Remedy ticket queues and assign to appropriate team, as well as providing tier3 support and escalations.

Act as technical point of contact for Sr. Executive Team. Providing 24/7 onsite/offsite software, hardware, connectivity, system upgrades and training when required.

Provided day to day system administration tasks such as server builds and deployments, upgrades and decommissions Review operational records and reports to project sales and determine profitability.

Mentor Jr. Systems Administrators with all hardware and software related issues. Document and provide weekly training to team members with ongoing and past problem resolutions.

Work with different departments within the company to maintain intranet IIS servers. Create reports on web statistics with Webtrends and NETIQ.

Compile and generate server reports, remedy ticketing, active/disabled users accounts for monthly review with Infosys Management team. Provide updates with ongoing and/or remediate SEV calls.

Work closely IBM and Compaq sales/support engineer to ensure server patches, fixes and vulnerability are addressed

Maintain Blackberry BES servers across multiple sites around the world. Adding/Removing of end users and troubleshoot connectivity issues.

Additional Skills

Communicate effectively and clearly, adapt to changes, creative, “team first” mindset, leadership and decision making

Proficient in web design, documentation, Microsoft and Adobe applications, video and audio mixing.

Excellent with processes & procedures, very detailed oriented, think twice and execute once mindset

Awards and Honors

Awarded numerous spot awards at eBay Inc. for great executions of projects and problem handling.

99.99% + Team Infrastructure Recognition Award

Earned IT Employee of the Month on 5 occasions at E*TRADE Securities

Awarded employee travel award due to “Performance Excellence” at WebEx Communications

References available upon request



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