Manager Executive Assistant
Resume:
JULIANNA DARNELL
Mesa, AZ 85209
Cell: 480-***-****
e-mail: add2j0@r.postjobfree.com
PROFESSIONAL SUMMARY
Proactive, forward-thinking individual and innovative leader with 15 years of Program/Project Management experience in contract manufacturing and distribution. Have a personal desire to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations. Possesses a penchant for taking the initiative to build sales solutions that optimize operational efficiencies and improve workforce performance, promoting engineering and design services and outsourcing solutions. Demonstrated success in Account Management and Development, Sales, Operations, and Human Resources. Holds both a Masters Degree in Business Administration and a Bachelors of Science. PROFESSIONAL EXPERIENCE
Azbil NA, Phoenix, AZ March 2017-July 2019
Inside Sales Support Mgr.
Liaison between FSE’s (field service engineers), Fulfillment, and customers. Provided quotes, drawings, technical expertise, and support for all e-commerce activities. Identify and manage data related to lead generation and new customer development .using Salesforce. Problem evaluation and corrective actions. Freelance and contract work: March 2009-Jan. 2017
Stephen Fairley, CEO, Author
Rainmaker Institute
Carolyn Jones, President and Author
Financial Records Consultants
Record Retention Online
http://www.recordretentiononline.com
http://www.bankrecordkeeping.com
Aerospace industry-Program Mgr., forecasting, OTD metrics, contracts, collections
Printing industry-Operations, Scheduling, Editing, Artwork approval, IT contact for Dell, Executive Assistant
AVNET CORPORATION, Tempe, Arizona July 2006– March 2009 NPI Project Manager for Embedded Solutions
Reporting to the Dir. of the SSO (Solution Services Organization) coordinated all processes necessary for on- boarding of new customers requiring complex integration.
Created process flows for on-boarding and for maintaining all communication on issues
Managed the overall customer relationship
Provided RFQ’s, SOW's, contractual T's and C's, ECO’s, and inventory and warranty agreements.
Lead prototyping and first article teams
Evaluated the cost impact of ECO’s, made recommendations to engineering as to cut-in date, implemented accordingly
Managed various suppliers and resolved issues involving RMA’s, debits, and quality problems
Responsible for customers’ concerns regarding all OTD issues
Interacted with Supply Chain, Materials, Engineering, Quality and Test to solve production problems.
Inspected all product specs to ensure they were free of errors and ready for production JULIANNA DARNELL Page 2
Made cost reduction suggestions with hard data based on Six Sigma and Lean Techniques
Presented results/metrics at QBR’s (quarterly business reviews) SYLVAN LEARNING CENTER, Danville, KY February 2005-August 2005 Education Admissions Counselor/Administration
Reporting to the franchise owner, served as focal point for all inquires with client base.
Conducted testing of students
Recruited and hired teachers on an on-contract basis
Discussed and recommended all financing options with parents
Coordinated all monthly billings and collections PLEXUS CORPORATION, Neenah, WI January 1995– April 2002 Plexus is a contract manufacturing and engineering firm offering full service, design to delivery, including product development and design services, material procurement and management, prototyping, assembly, testing and distribution to OEM’s in the telecommunications, medical, industrial, computer, and transportation electronics industries. Sr. Program Manager-Level III February 2000-April 2002 Focal point between new customers, concentrating on low volume/high complexity assemblies, and all production processes to ensure the changing customer order quantities, schedules and specifications are satisfied.
.
Customer base included start-up divisions of Lucent, Sitara Networks and Appian Communications
Performed employee training on Team Building, Harassment, and Conflict Resolution
Involved with a cross-functional team to create out-of-control action plans for various process-related problems
Performed supervisor and manager training
Strategic Customer Manager December 1998-February 2000 Created and developed profitable new business opportunities with existing and new transitioning customers.
Ensured that proper contractual arrangements for pricing, material liability, and general terms and conditions were negotiated, maintained, and updated as necessary
Transitioned new customers to Level III Program Managers
Performed Performance Appraisals and handled personnel issues
Accountable for creating and maintaining the P and L and budgeting for operations and capital budgeting Inventory Control Specialist December 1996-December 1998
Identified, analyzed, recommended, and implemented improvement plans to increase inventory turns
Reduced financial liability by isolating high dollar components that were not NCNR
Incorporated and trained personnel on JIT tools
Responsible for handling all customer audits/visits
Maintained all procedures to be QS and ISO certified Program Manager, Level I January 1995-December 1996 Focal point between existing customers, concentrating on high volume/low complexity assemblies.
Customer base included IBM, Honeywell, and Polaroid
Interacted with Facilities, Purchasing, Scheduling, Manufacturing, Quality, Sustaining Engineering, and Production Control Departments
Maintained a 99.90% plant yield, 4-day cycle time, and on-time delivery of 95%
Interacted with Purchasing, Engineering, Quality and Test to solve production problems MANPOWER, INC., Oshkosh, WI August 1990-December 1994 JULIANNA DARNELL Page 3
Sales Manager
Identified and developed staffing solutions for companies that benefited by outsourcing
Responsible for outside sales
Conducted recruiting, interviewing, screening, and placement of applicants
Investigated and resolved all workman’s and unemployment compensation claims EDUCATION
Masters in Business Administration, University of WI-Oshkosh 1998
Emphasis: Operations Management/Marketing
Bachelor of Science in Business, University of WI-Oshkosh 1989
Major: Journalism, emphasis: Advertising/Public Relations
Contact this candidate