V. Grace Hancock

Glencoe, MN

678-***-**** add2ex@r.postjobfree.com

http://www.linkedin.com/in/angelofgrace/en

Seeking an entry-level management position. Skills include strong communication, revenue management, inventory control management, customer service, reviewing, collecting, and analyzing data for planning and forecasting purposes. Knowledgeable with Microsoft PowerPoint and Access. Adept with Excel.

EDUCATION

Reinhardt College, Alpharetta, GA

Bachelor’s Degree in Business Administration

Graduated December 2006

PROFESSIONAL EXPERIENCE

Dixie Electric

Customer Service Representative

Administrative and customer service work

Invoicing, taking phone orders, inputting online orders, copying, faxing, emailing, other duties Maple Plain, MN

2018 - Present

Encore Nationwide Atlanta, GA

Brand Ambassador 2007 – Present

• Promoting different brands, products, and services

• Helping host events to bring brand awareness to potential customers and consumers

SecurAmerica Atlanta, GA

Security Officer 2014 - 2018

•Customer service with handling tenant needs with account site.

•Filling shifts for absent security officers in other site locations.

•Patrolling—conducted routine inspection to protect contracted properties.

•Administrative and supervisory work.

•Filling in for manager as needed

Tallgrass Talent Group Atlanta, GA

Sales Professional 2013 – Present

• Product demonstration and promotion, giving out samples to build brand awareness and generate

promotional sales.

• Distributing marketing materials to gain business for the company, samples and coupons to grow a client base.

Jason’s Deli Atlanta, GA

Order Taker 2013 - 2014

• Rendering customer transactions with attention to detail.

• Led training sessions for new hires and took a leadership role during busy shifts; led by example for

new hires on becoming team-players.

• Advanced user of Aloha POS systems, for processing transactions in the café.

CVS

Shift Supervisor

•Processing sales transactions while helping with loss prevention

•Supervising employees

•Opening and closing duties

HTH Building Services Atlanta, GA

Day Porter/Supervisor 2008-2010

• Maintained routine cleaning duties for lobby and common areas.

• Stocked lavatories and break areas.

• Reviewed invoices for incoming shipments at tenant offices.

WVFJ/J93.3 Atlanta, GA Sales & Promotions Intern Summer 2003

• Database maintenance,

• Provided assistance from a clerical-oriented position, was also charged with routine administrative tasks of keeping all business clientele coordinated with projects, meetings, and company events.

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