Andrew Raike Santa Rosa, CA 707-***-**** add2dw@r.postjobfree.com

SUMMARY

Telecommunications technician with broad experience in both business and consumer lines.

Extensive knowledge of electronics and telecommunications from hands on experience and

educational training, including Associates of Arts Degree in Telecommunications. Strengths in

problem-solving and customer communications.

SKILLS AND QUALIFICATIONS

30+ years as a successful telecommunications installation technician

Ability to work cooperatively as a team player or independently to complete projects

Have own telecommunications van and equipment.

Experience on the following phones systems: NEC / 2000 / 2400. Doing adds, moves and changes on phone systems. Worked around many different kinds of PBX systems, Avaya. IP Mitel, Toshiba and small Key systems, 1A2 key systems.

Comfortable with software applications necessary to complete job ticketing process such that information is inputted consistently and accurately.

PROFESSIONAL EXPERIENCE

Telecommunications Technician

Established communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment.

Cooper Communications 10/30/17 to 07-31-18

Service Technician

Kiosk Collections for Sonoma, Marin and Napa Counties. Do deposits at the bank.

Repairs, inventory and troubleshooting on all the kiosks. Field Security checklists.

Work with Touch Pay on troubleshooting and repair issues.

Temporary Assignments 2014 to 2017

Telecommunications Technician

Worked for two (2) subcontractor companies for the County of Sonoma for their telecommunication needs.

Nexus IS, Valencia, CA 2011 – 2014

NEC Technician

Transferred from:

Andrews Voice and Data, Santa Rosa CA 2001 - 2011

Planned network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site.

Established voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors.

Verified service by testing circuits, equipment, and alarms on phone systems; identifying, correcting, or escalating problems.

Documented network by labeling and routing equipment and cables; recording configuration diagrams and specifications.

Maintained network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.

Maintained safe work environment by following codes, standards, and legal regulations.

Keeps supplies ready by inventorying stock; placing orders; verifying receipt.

Updated job knowledge by participating in educational opportunities; reading technical publications.

Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Vertical and Horizontal Cable Systems to install Cat 5E, Cat 6 and Cat 6A cable also have Installed Fibor cabling and test as well.

Lead monthly safety meetings.

ACHIEVEMENTS

Amateur Radio Operator, Sonoma County Fire & Emergency Services Dept, Auxiliary Communications Service Volunteer, also work as a Senior Volunteer for CHP.

Eagle Scout

Received numerous commendations for work done at County of Sonoma

EDUCATION

Santa Rosa Junior College, Santa Rosa, CA- Associates of Arts, Telecommunications

Taking online classes on Cisco training for the CCNA

Certified on voice and data cabling.

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