Store Manager Assistant
Resume:
Jason Hamblin
Apt. F
Fort Walton Beach, FL 32548
Phone: 850-***-****
Email: ********@*****.***
Objective
To bring passion, excellence, and teamwork everyday Ability Summary
As Assistant Store Manager for the Fresh Market acted as ambassador of the store for both our guests and team members while demonstrating excellent people skills and a true passion for food. I led 70-100 store team members while being held responsible for interviewing, selection, retention, supervision, development, and evaluation of team members. I was also responsible for sales, gross margins, labor and profits. Employment History
Assistant Store Manager
06/2015 - 03/2020 The Fresh Market 4495 Commons Dr West, Destin, FL Demonstrated and directed the Store Team to provide outstanding guest delight in an environment focused on sales.
• Trained, developed, counseled, mentored and motivated all team members in a manner which builds and sustains a high performing team and minimizes turnover.
• Maximized productivity and efficiency through accurate and timely scheduling following all work rules.
• Set and achieved the highest standards in retail execution focusing on maximizing sales and gross profit.
• Worked with the Store Team to ensure the highest quality products and service is available.
• Demonstrated ability to train, coach, mentor, and develop Assistant Store Managers and Department Managers ensuring their ability to rapidly advance and gain knowledge of the Fresh Market.
• Demonstrated ability to work with computers and computer based programs, to include but not limited to, ordering, sign creation, inventory and email communication.
• Implement and maintain regular sampling in the Store.
• Forecast and maintain store staff by collaborating with Talent Acquisition and Training in the sourcing, selecting, orienting, and on-boarding team members.
• Maintain the cleanliness of the store through utilizing programs, assigning tasks and following up on the store cleaning schedule.
• Demonstrated ability to plan and organize store operations through the use of delegation skills.
• Follow all company guidelines and procedures, to include but not limited to, safety and sanitation.
• Offer daily feedback to the team members of the store, successes and areas of opportunity.
• Establish and maintain a positive work environment, which encourages an exceptionally high level of the Store Team morale. Focusing the team members on creating an environment built on team work and inspiring a “one team” mentality.
• Demonstrated level of empowerment to solve guest complaints and develop team members to do the same.
• Demonstrate advanced product knowledge; maintain awareness of new products and educate team members and guests on products.
• Identify current and future guest requirements by establishing rapport with potential and actual guests and other persons in a position to understand service requirements.
•Demonstrate the ability to quickly identify skill gaps and develop action plans for Assistant Store Managers and Department Managers.
Produce Department Manager
10/2014 - 06/2015 The Fresh Market 6900 US-90 Suite 2, Daphne, AL Directs, manages, and assists all functions and activities of the Produce Department. Helps to manage labor costs through effective scheduling and reduce losses due to shrink, damage and pilferage. Rotation of product throughout the department on a daily basis. Ensuring all product on the sales floor meets company standards for quality and freshness.
Assisting as needed with handling, cutting, slicing and preparing a variety of the department's specialty produce items and fruit and veggie platters/trays throughout the day per specific guest requests and to maintain quality product levels all while ensuring outstanding guest service. Demonstrate the ability to be organized, to work independently and with the team to provide a great atmosphere for both guests and team members, all while maintaining the overall appearance of the department; ensuring cases are well-merchandised and properly signed.
Managing inventory and ordering for the department; enforces and follows department practices regarding rotation, receiving, stocking and the unloading of product to ensure freshness and quality. Unloading and breaking down deliveries as needed; stocking cases and coolers with products; maintain proper product assortment, merchandising product quality on wet walls, cold cases and on the sales floor; following rotation standards when replenishing product levels.
Assisting with the making of produce items according to TFM written recipes and processes for preparing, assembling, and mixing fresh ingredients. Preparation includes a variety of steps that may include: cutting, chopping, slicing, and mixing produce, and other food products together as indicated within TFM recipes. Follow and utilize the department production tools and perform other duties and assignments as directed by management.
Monitors temperature of cases and storage areas, and reports any failures to the Store Manager. Follows maintenance and sanitation procedures established by TFM for coolers and wet walls, and reports problems to store management.
Quality and safety duties include receiving, inspecting and storing products to ensure quality, following proper cleaning and sanitation procedures, operating equipment in a safe and focused manner while tracking date and rotation of products and completing any necessary reports. Follow all company guidelines and procedures, to include but not limited to, safety and sanitation and preparation while providing overall exceptional service to ensure a positive and lasting guest impression. Prep area cleaning includes disassembling, washing, rinsing, and sanitizing all equipment, prep-tables, pans, and utensils, and washing floors, walls, coolers, ovens, and storage racks. Adhere to all local, state, and federal health and civil code regulations. Observe all store rules, Company policies and handbook guidelines, shift operating hours at all times as scheduled or assigned by store management. Must wear approved hat, hair net, nonslip shoes, and/or beard guard.
Maintains knowledge of weekly ad items; gives guests direction of product location throughout the store. Directly participates in on-the-job training efforts in the department. Works together with the Store Manager or Managing Partner to conduct performance reviews.
Education History
Issuing Institution Location Degree Received Course of Study Kansas State
University
Manhattan,
KS
1 Year of College or a Technical or Vocational
School Business Administration
Manhattan High
School
Manhattan,
KS High School Equivalency Diploma
General High School
Curriculum
Occupational Licenses, Certificates and Training
Certification Title Issuing Organization Completion Date Expiration Date Certified Food Safety Manager National Registry of Food Safety Professionals 09/2018 09/2023 Detailed References
Tom Olson, Assistant Store Manager
The Fresh Market
4495 Commons Dr West
Destin, FL 32541
Business reference known for 1 year(s).
Josh Roberts, Project Manager
Allied Oil & Supply CompanyFL
Personal reference known for 24 year(s).
**********@*****.***
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