Customer Service Machine Operator
Resume:
Roslyn Nelson
**** * * ******* *** High Point NC 27260
**************@*****.***
I am an individual with a good reputation looking to continue working in the banking industry; bringing strong ability to adhere to rules and regulations. Strongly focusing on customer service and doing things right the first time.
WORK EXPERIENCE
Teller
Wells Fargo- High Point, NC – December 2008 to November 2019
Responsibilities:
Check cashing, savings and checking deposits, withdrawals, loan transactions, payments, balance a cash drawer daily.
Cross sell products and generate personal and business referrals.
Send out daily work to back office and process foreign transactions.
Multi-task to help customers have good service.
Senior Teller
Wachovia- High Point, NC – June 2001 to December 2008
Responsibilities:
Assist other tellers when they need assistance.
Assist Teller Manager with supervising teller teams and assign tasks
Assist Teller Manager with coaching other tellers
Assist Teller Manager in investigation of discrepancies
Train Junior Tellers
Commercial Vault Teller and Maintain ATM balancing
Check cashing, savings and checking deposits, withdrawals, loan transactions, payments, balance a cash drawer daily.
Cross sell products and generate personal and business referrals.
Send out daily work to back office
Multi-task to help customers have good service.
Customer Service Associate
Dillard’s- High Point, NC- April 2000 to June 2001
Responsibilities:
Gift Wrapping
Taking Credit Card Payments
Balancing a drawer at end of shift
Answering Phone, directing customers to other departments
Refunds
Machine Operator
Styrex Industries Inc. - High Point, NC- February 1995 to April 2000
Responsibilities:
Operated a Plastic Molding Injection machine
Responsible for making plastic parts
Inspecting parts for defects
Trimming excess flash from parts
Logging Defected parts to keep up with production
Packaged parts as directed
Grinding defects to re-use
EDUCATION
High School Diploma
T. Wingate Andrews High School – High Point, NC
Graduated 1976
SKILLS
Excellent oral and written communication skills
Proficient at handling money
Excellent at working with diverse groups of people
Engaging personality
Excellent multi-tasker
Excellent Customer Service skills
Detail Oriented
CERTIFICATIONS
Keyboarding Certified
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