Social Media Marketing

Jack Auvil 408-***-**** add2bg@r.postjobfree.com www.linkedin.com/in/jackauvil

Multifaceted professional with a track record of bolstering the success of teams by executing a diverse, wide range of business functions. An implementer with proven success driving process improvement to produce results, address critical organizational challenges, and drive companies upward. A Jack of All Trades who can quickly learn new skills as well as the ins and outs of an organization. Excels at completing multiple, simultaneous initiatives under aggressive deliverables. Recognized as a consistent top performer with a tenacious work ethic that exceeds expectations.

Professional Experience

Head of Marketing, Content Lead TAO.ai, Remote February 2020 – June 2020

Noticed improvements to be made as well as problems with website and Eventbrite page’s design and functionality through testing, collaborated with UI/UX developers and designers to fix problems.

Worked with founder to build the Vision Statement and the Mission Statement.

Built, iterated upon, and executed a Marketing Plan that minimized budget, minimized spend, maximized outreach, and maximized increases in engagement.

Head of the Marketing Group and one of the leads for the Content Group.

Lead Market Research, Advertising, Lead Sourcing, and Outreach.

Collaborated on legal corporate structure with a cross-functional team.

Worked cross-functionally on researching, qualifying for, drafting, and writing grants, including a Google Ad Grant

Built promotions and partnerships with Indirect Competitors.

Assigned members of the team to create and build out partnerships and affiliate programs with Indirect Competition

Reached out to board members in Indirect Competitors, making major partnerships, press releases and deals happen

Created and iterated upon the organization-wide business plan and business model after the company moved out of the stealth mode startup stage.

Marketing and Promotions Associate covid-data.info, Remote February 2020 – June 2020

Promoted through Facebook and LinkedIn, increasing Followers and Engagement

Discussed the nonprofit with professionals in the Medical Industry via LinkedIn Messaging and Zoom Conferencing.

Made the company a part of the appropriate areas of the Coronavirus Tech Handbook.

Tested the website’s main function of testing users for COVID-19 from the user perspective and provided user feedback to the company.

PS Business Operations Specialist ServiceNow, Santa Clara, California January 2019 – June 2019

Employed as a Contractor for six months to advance the implementation and use of OpenAir in the process of moving away from the existing internal legacy platform.

Created thirty-five Reports on Key Performance Metrics in OpenAir in order to monitor the migration from the existing legacy platform to OpenAir, enabling the team to refine processes and optimize the OpenAir system.

Created a Report to monitor Project Billing to ensure that Users did not exceed each Project’s assigned amount of billable hours, confirming the allocated amounts were not exceeded ahead of Internal Audits.

Supervised the WorkDay-OpenAir integration, monitoring the data flows and recommending functional and front-end process improvements to the team.

Onboarded new hires and provided current staff with instruction and training on the company’s processes and systems in relation to OpenAir.

Monitored Timesheet Submission, contacting Users as needed to coach them on how to properly use the system and make revisions.

Worked with the Financial teams to optimize an automated Utilization Report in Tableau, integrating the data with OpenAir and maintaining data accuracy.

Completed Tech Support Tickets and Incident Reports in the existing legacy platform regarding issues in OpenAir submitted by Users ranging from accessibility troubleshooting to the deactivation of Users, Projects, and Tasks.

Marketing Operations Specialist [24]7.ai, San Jose, California January 2018 – July 2018

Hired for a six-month Contract to assist in bolstering company-wide automation, cross-platform integration, the addition and automated integration of a new marketing attribution platform, and the creation of permanent cross-platform data consistency.

Presented plans for the company’s data cleanup, its execution, and the long-term data quality preservation using Excel, Power BI, Salesforce, Tableau, and PowerPoint, subsequently implementing, automating, and taking responsibility for the project.

Coordinated with the company’s teams in Bangalore, Toronto, and San Jose regarding cross-platform integration, increased automation, and database improvement.

Provided insight regarding Late Stage Opportunities from the previous Fiscal Year in Salesforce and recommended process improvements to improve the systems in place and help the company win more Late Stage Opportunities going forward.

Designed two distinct cross-platform integrations between Power BI and Salesforce as well as Power BI and Google Analytics that analyzed various Sales and Marketing Metrics and featured automated daily updates.

Oversaw the implementation of various Workflow Rules, Validation Rules, and D&B Rules in Salesforce.

Identified many major entities and companies that were missing from the company’s Salesforce Organization and created these Accounts.

Generated, maintained, and automated Reports and Dashboards in order to drive the company upward.

Regularly collaborated with technical staff from Bizible to integrate Bizible’s Full Path Marketing Attribution Model with Salesforce; managed Custom Reports in Salesforce to measure the progress of the synchronization of data between Salesforce and Bizible.

Sales Operations Administrator HORTONWORKS, Santa Clara, California October 2015 – June 2017

Brought on for a one-month temporary contract and received five contract extensions based on exceptional performance. Supported the Sales and Services teams in various functions including updating Sales Territories, Price Calculators, Pricebooks, Products, Contacts, and Leads in Salesforce.

Enhanced productivity and quality by completing all tasks with 100% accuracy and ahead of scheduled deadlines.

Helped generate new sales and potential Prospects by proactively researching Inc. 5000 companies, a multitude of sports teams worldwide, and banks and media conglomerates in emerging markets; developed a comprehensive spreadsheet of Prospects for the company’s Sales Teams that generated an increase in new Leads.

Utilized OpenAir to ensure all weekly Timesheets were promptly and accurately submitted by the company’s service Partners; collaborated on creating a training guide to assist new employees with using OpenAir.

Accurately created, populated, and assigned all Accounts, in addition to Lead Assignment Rules, to appropriate sales staff.

Ensured accuracy of Salesforce database by leveraging Data.com, Dun & Bradstreet, and ad hoc online research.

Helped meet reporting requirements by developing ongoing content using Reports and Dashboards, as well as updating Accounts, Opportunities, Contacts, Users, and data in Salesforce.

Temporary Assistant Paralegal FRAGOMEN WORLDWIDE, Santa Clara, California September 2015

Integral member of a team of three that prepared and processed accurate documents for employer-sponsored green card applications for hundreds of international Microsoft employees and their dependents.

Marketing Intern BRAY WANDERERS FOOTBALL CLUB, Bray, Ireland Summer 2014

Supported various marketing functions for an Irish association football club over a span of four months.

Increased the total number of fans, participants, and supporters at football games by leveraging social media, including Twitter and Facebook, to reach out to key Supporters Clubs.

Designed the layout, topics, content, and interviews of each newsletter edition for season ticket holders and the 300 Club.

Conducted in-depth analysis on critical business operations, such as ticket sales, stadium attendance, and club metrics.

Helped expand the team’s online presence by assisting with the team’s official website layout, content, and social media.

Intern PROOFPOINT, Sunnyvale, California Summer 2011

Supported the acquisition of a newly acquired company in Munich, Germany by translating a high volume of legal documents from German into English.

Education

Bachelor of Arts in International Studies, German & History Minors UNIVERSITY OF DENVER March 2014

Studied history, psychology, and archeology abroad BANGOR UNIVERSITY, Bangor, United Kingdom Fall Semester 2013

Studied abroad LEXIA INTERNATIONAL, Berlin, Germany Summer 2013

Completed a field research project about the former German Democratic Republic, the fall of the Berlin Wall, and the associated ongoing impact on modern German culture.

Studied German language, culture, and history abroad HUMBOLDT UNIVERSITÄT, Berlin, Germany Summer 2010

SELECTED CERTIFICATIONS & Skills

Google Certifications: Google Analytics Individual Qualification (GAIQ) Certification, Google Ads Search Certification

Selected Udemy Certifications: Advanced Social Media Marketing For Long-Term Success – 2020, 2020 SEO Masterclass: Beginner to Advanced SEO

Skills: Marketing, Salesforce.com, Microsoft Office 365, Business Analysis, Market Research, Research, Database Management, Automation, Process Improvement, Sales Support, Business Process, Social Media, Data Analysis, SEO, SEM, Social Media Marketing, Sports Marketing, CRM, Product Design, Digital Marketing, Marketing Strategy, Project Management, Strategy, Google Analytics, Google Ads, Microsoft Excel, Microsoft Power BI, Microsoft SharePoint, Time Management, Design Thinking, Communication, Oral Communication, Written Communication, Teamwork, Leadership, Strategic Thinking, Marketing Plan Creation, OpenAir, Google Drive, Tenacious Work Ethic, Box, Cross-Functional Collaboration, Data Quality, Social Media Content Creation, Social Video, Virality, Process Implementation, Outreach, Branding, Lean Startup, Content Marketing, Content Creation, Split-Testing, Pardot, Prototyping, Marketing Attribution.

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