MARIA A. DUQUE

**** ********** *** ******, ** ***82 703-***-**** add2aq@r.postjobfree.com

PROFESSIONAL QUALIFICATIONS

Maria A. Duque is an accomplished senior Information Technology professional with over 20 years of experience in various aspects of IT planning, management, and service delivery. Her in-depth knowledge and experience encompass IT strategic planning, Enterprise Architecture (EA) support and enablement, IT capital planning and investment management, project management, user training, and outreach. Working closely with leadership, subject matter experts, and key stakeholders, Ms. Duque facilitates assessment of business needs and improvement opportunities. She recommends viable solutions and alternatives; and helps plan and implement activities for successful completion. She is adept in applying best practices, proven methods and techniques, and tools to successfully get the job done.

Ms. Duque also has extensive knowledge and experience in Data Management (DM) throughout its lifecycle. Working closely with clients, she plans and implements initiatives to data quality improvements, providing DM methods and standards and applying them. She is skilled in implementing enterprise data warehouses and data marts, utilizing business intelligence (BI) tools for business analytics and data visualization. She mentors and guides DM teams and staff to promote data quality improvement.

In a leading role or as senior member of the technical staff, Ms. Duque consistently applies her expertise, knowledge, and hands-on experience to help clients achieve their mission, goals, and objectives. She is a Certified Enterprise Architect on Federal EA Framework (FEAF) and The Open Group Architecture Framework (TOGAF). She applies DODAF and Zachman EA procedures and templates, whenever practicable. Ms. Duque is proficient in using EA and DM automated tools in developing and implementing work products, such as business process and data models, data analytical reports, cost benefit analysis, project plans and work breakdown structures, and performance dashboards.

EDUCATION, CERTIFICATION, AFFILIATION

Master of Science, Health Services Administration, St. Mary’s College, Moraga, CA

Bachelor of Science, Information Systems Management, University of San Francisco, San Francisco, CA

Federal Enterprise Architect Framework (FEAF) Certification, FEAC Institute, Fairfax, VA

The Open Group Architecture Framework (TOGAF) Certification, FEAC Institute, Fairfax, VA

Data Management Association (DAMA) – National Capital Region (NCR) and San Francisco Chapters

TECHNICAL PROFICIENCY

IT BEST PRACTICES, STANDARDS, AND METHODOLOGIES

Federal EA Framework (FEAF), The Open Group Framework (TOGAF), Department of Defense Architecture Framework (DODAF), Zachman EA Framework, Service Oriented Architecture (SOA), Business Process and Data Modeling (information engineering IDEF0/1X, Object-Oriented Database Design, Federal Capital Planning and Investment Control (CPIC), Technology Business Management (TBM), Project Management Body of Knoweldge (PMBOK), DMBOK, EABOK, IT Infrastructure Library (ITIL), National Information Exchange Model (NIEM), Master Data Management (MDM), Agile with Scrum and Kanban, DevOps Framework and Best Practices, National Institute of Standards and Technology (NIST) Security Standards, GAO EA Maturity Model Framework (EAMMF), Corporate Executive Board (CEB) EA Methods, Cost/Benefit Analysis (CBA), Business Needs Analysis (BNA), Analysis of Alternatives (AoA)

TECHNOLOGY TOOLS AND PLATFORMS

Microsoft Office Suite, MS Project, SharePoint, Visio, ERWin/BPWin, Unicom Global System Architect (SA) EA Tool, Troux PlanView, Innotas Project and Portfolio Management (PPM), Informatica Extract Transform Load (ETL), TOAD, COBOL, PL/SQL, Oracle RDBMS, SQL Server, IM DB2, Atlassian JIRA Agile Project Management, Prism Enterprise Content Management Tool, QlikView and Tableau Data Visualization

PROFESSIONAL EXPERIENCE

Virpie Tech/Booz Allen Hamilton, McLean VA Sep 2019 – Feb 2020

Enterprise Architect - EA Subject Matter Expert

Virpie Tech, Southbury, CA (Subcontractor to BAH) – EA Administration, Internal Revenue Service (IRS)

As member of the IRS EA BAH support team, provided knowledge and expertise to develop, deploy, utilize, and promulgate the IRS Target Enterprise Architecture (TEA) with key stakeholders, business and technical staff.

Working closely with the TEA team, analyzed and aligned the current IRS EA standard framework to the Federal EA Framework (FEA) to determine compliance with Federal EA mandate. Promoted use of Federal EA standards and procedures to enhance knowledge to improve TEA program planning and execution.

Collaborated with other EA cross-functional teams to implement and integrate modernization initiatives to accomplish IRS program/project goals and objectives. This involved sharing EA information on current and target environments, as well as modernization strategies, and implementing improvement activities.

Assessed current Target EA methods and procedures and proposed enhancements and best practices that would provide better business value/outcomes in developing and utilizing EA discipline across the IRS. Proposed active EA involvement with IT investment teams on IT capital planning and budget formulation.

In updating the Target Security Architecture, researched and identified opportunities to integrate and implement a Zero Trust Security model. Recommended a holistic approach to network security that incorporates key principles, capabilities, and technologies to effect highly secure access to IRS network.

Analyzed current IT Investment Portfolio programs and projects to assess alignment and impact to the Target EA program. Created mappings of IT investments to TEA business and technical areas to confirm alignment, and as necessary, make the necessary changes for alignment and modernization updates.

Fusion PPT LLC, Vienna, VA Feb 2018 – Jan 2019

Enterprise Architect – EA Task Order Lead

EA Division Support (Contractor) – OIT, Pension Benefit Guaranty Corporation (PBGC)

Led the EA contract team to successfully complete the Legal Management (LM) Segment Architecture Blueprint and proposed actionable recommendations to achieve PBGC’s LM desired target environment. Accomplished LM project goals and objectives defined by the PBGC General Counsel of the Office of General Counsel (OGC) and the Chief Information Officer (CIO) of the Office of Information technology (OIT), co-Executive Sponsors, as follows:

Business Analysis – using a standard business needs analysis (BNA) methodology, defined current and target environments, conducted one-on-one interviews with key stakeholders and SMEs to identify and prioritize business needs. Coordinated working sessions to prioritize and discuss issues and resolutions. Created business process models, data models, and system connectivity diagrams as EA work products.

Segment Architecture – aligning with the Federal EA guidelines prescribed by the Office of Management and Budget (OMB), developed the LM segment architecture (current (as-is), target (to-be), and transition roadmap. This is invaluable for planning and implementing OGC’s modernization initiatives. Developed business process and logical data models/dictionary to document OGC system requirements.

Alternatives Analysis (AA) – resulting from the top business need for a new and more advanced legal case management system (LCMS), assessed LCMS functionalities and conducted IPT workshops to evaluate tools. Conducted market research, invited vendors for product demos, used cost benefit analyses to assess and recommend LCMS product that best meets the business and technology needs of OGC staff.

Solution Recommendation – proposed actionable recommendations to achieve desired LM segment target environment, focused on people, process, and technology areas. Socialized the LM segment blueprint and proposed recommendations with leadership across the PBGC organization, obtaining buy-in, as well as sharing information on OGC’s modernization efforts. Finalized with executive briefing to leadership on LM Architecture Blueprint, actionable recommendations, constraints and alternatives, and transition roadmap.

Project Management – in collaboration with the IPT members, developed, executed, and updated the LM Segment Architecture and Business Modernization’s project plan, worked closely with key stakeholders and subject matter experts (SMEs), coordinated project kickoff, conducted working sessions, and project meetings. Completed all deliverables on time, within budget, and accomplished set goals and objectives.

Digital Infuzion, Inc., Reston, VA Jun 2017 – Feb 2018

Senior Enterprise Architect – Lead Technical EA

EA Program Support (Contractor) – OIT, Centers for Medicare and Medicaid (CMS)

Led EA contractor team to support the CMS EA Program, support the accomplishment of its EA goals and objectives, and helped continuous business improvement. Assisted in establishing the EA Program Management Office (EAPMO) to oversee EA activities, promote EA value, share information, and ensure customer satisfaction. Support involved:

Under the direction of the Chief Enterprise Architect (CEA), defined the roles and responsibilities of the EAPMO. Assisted the EAPMO leads in planning and implementing prioritized EA initiatives for FY2018.

Developed the EA Program Charter to align with the Department of Health and Human Services (HHS) EA Policy to effectively manage the CMS EA program. Defined key EA principles and core functions in the Charter, and identified the leadership and key stakeholders involved in successfully implementing the EA.

Analyzed and recommended improvement to CMS EA functions to achieve EA maturity as defined by the Corporate Executive Board (CEB EA Best Practices, Gartner). Provided heat maps on gaps and deficits of current EA functions, recommended actions to resolve them, and values that can be realized.

Assessed the CMS EA program maturity using the GAO EA Management Maturity Framework (EAMMF) and the CEB’s EA Assessment criteria. Assessed the EA program’s maturity level and provided report to the CEA on strengths, weaknesses, and opportunities for consideration in future EA planning and management.

Developed EA Services Catalog with a comprehensive list of products and services delivered by the CMS Division of Enterprise Architecture (DEA). This included textual descriptions, infographics brochure, and briefing slides for the CMS leadership and stakeholders.

To support re-engineering of the CMS budget formulation process, assessed and recommended updates to the EA role in the CPIC and IT portfolio management process. Conducted research on Technology Business Management (TBM) and its application to the IT budget process, and its impact on EA program support.

Proposed EA initiative to implement self-service capability on the EA Repository to improve information sharing and enhance the value of EA information for business analyses, planning, and decision making. Defined approach and implementation of proposed changes to the EA Repository and its governance.

Software Tech Enterprises, Inc., Washington D.C. Jan 2017 – May 2017

Subject Matter Expert – EA Consultant for FEA Compliance

Special Engagement (Sub-Prime Contractor) – OCIO, Department of Housing and Urban Development (HUD)

For a specific engagement, assisted the Chief Enterprise Architect (CEA) to update HUD’s Enterprise Architecture and Roadmaps 2016 & 2017 to comply with the Office of Management and Budget’s (OMB’s) directive. Tasks involved:

Worked closely with the CEA to define strategy and approach to complete the Enterprise Roadmap to comply with OMB reporting requirements. Assessed HUD segments, proposed and ongoing IT projects to identify opportunities for improvements, while reducing costs through integration and/or shared services.

Provided training and guidance to the contractor team and Federal EA team on the HUD Segment Architecture Methodology (HSAM). It is a set of EA procedures, templates, and guidelines. Provided HSAM training of EA team and key stakeholders to develop value-added segment architectures and blueprints.

Assessed and recommended enhancements to the EA Repository (System Architect (SA), Unicom Global) to collect, use, and share EA information to support strategic planning and decision making. Defined necessary updates to the EA repository structure to incorporate EA artifacts info from IT investments and projects.

Supported Capital Planning and Investment Control (CPIC) program’s budget formulation and IT investment selection for proposed ID solutions across HUD. Aligned IT investments with HUD’s strategic plan, goals and objectives. Reviewed IT Dashboard.gov and CPIC data to update the EA repository on HUD’s IT portfolio.

Fusion PPT, Inc., Vienna, VA Aug 2015 – Jan 2017

Senior Enterprise Architect

EA Program Support (Contractor) Information Technology and Applications Center (ITAC), National Heart, Lungs, and Blood Institute (NHLBI), National Institutes of Health (NIH), Department of Health and Human Services (HHS)

Supported the ITAC organization as part of EA in identifying IT needs, evaluating, and implementing solutions to meet those needs. Performed and accomplished the following:

Deployment and Use of EA Standards

oAnalyzed and recommended upgrades to the Solution Architecture (SA) standards document. Reviewed/updated SA template to include APM data elements to be updated into Innotas.

oCoordinated update of revised EA Patterns to be published in ITAC Intranet website. This involves reformatting EA Pattern documents to align with Intranet Website requirements.

oDeveloped segment architecture framework to enable cross referencing and reuse of EA components for NHLBI wide information sharing and created glossary of common NHLBI EA terms.

EA Administration Support

oParticipated in EA program planning and daily scrums to ensure prompt completion of assigned tasks, resolve technical issues/challenges, and provide ITAC support as expected.

oUtilized Atlassian JIRA to document and monitor tasks aligned with ITAC’s agile application development, integrating EA requirements with IT standards and governance procedures.

oParticipated and facilitated the Architecture Working Group (AWG) meetings. AWG is a forum for ITAC staff to share knowledge and information on EA initiatives and IT project activities.

oDeveloped and deployed methods and procedures to update and maintain the Application Portfolio Management (APM) tool using the Innotas software. Created APM whitepaper for ITAC reference.

IT Projects Support

oSupport the Grants Management (GM) End-to-End modernization effort. Developed the EA conceptual reference models to depict GM business processes, data needs, GM applications, internal and external interfaces, and other infrastructure components that address the as-is and to-be GM architectures. Recommended transition strategy for the GM transformation.

oPerformed Analysis of Alternatives (AoA) on proposed solutions – such as data visualization tools to support business analytics, standardize and reduce costs from redundant capabilities.

oCo-authored DevOps whitepaper to address best practices, automated tools, and governance process to be considered when implementing DevOps practices and tools for ITAC activities

Citizant, Inc., Chantilly, VA Oct 2010 – Aug 2015

Principal Enterprise Architect

EA Program Support (Contractor) – OCIO, Department of Housing and Urban Development

Provide EA program support to develop and implement HUD’s EA and Enterprise Data Management (EDM) programs. Collaborated with segment leadership, managers and stakeholders, project teams, and OCIO teams to develop and implement OCIO strategic plan, develop and use architecture products and services, assess and recommend IT solutions and capabilities, and support IT projects. EA support and services include the following:

Enterprise Roadmap – determined requirements, compiled and analyzed the IT investment profiles, working with the OCIO teams and business/segment stakeholders; revised and validated the Target EA and transition sequencing plan; presented to the CIO and COO for approvals prior to OMB submission.

Grants Management Business Modernization Plan (BMP) – led and coordinated the EA effort, working closely with GM leadership (HUD GM Deputy Asst. Secretary and Deputy Chief Information Officer (CIO)), business managers, and staff to define GM transformation blueprint.

Target Architecture and Assessment of Capabilities – defined HUD’s desired future IT environment – products and services, business shared services and adoption of cloud computing and capabilities.

HUD Segment Architecture Methodology (HSAM) – developed and implemented repeatable process to develop segment architectures that include business processes, information/data, applications, infrastructure and security, ensuring alignment to HUD and OCIO strategic goals and objectives.

IT Project EA Compliance – describes EA process to support the Project Planning and Management (PPM) lifecycle – includes EA scoring criteria, checklist template as EA artifact, and instructions.

EA Support for Capital Planning and Investment Control (CPIC) – participated in annual budget formulation process, assessed business cases in HUDPlus, and created Strategic Portfolio Review.

Enterprise Data Model (EDM) - provided guidance in creating data models and dictionaries. Applied HUD data standards, support data stewards and SMEs in using EDM and EA data artifacts.

EA Repository (System Architect) – to enable data sharing and decision support. Defined EA repository structure aligned with Federal EA framework for enterprise, segment, and solution architectures updates.

EA Architecture Governance – assisted in updating HUD EA and data policies; reviewed OMB and GAO directives and audits; provided feedback and corrective action, and recommended EA improvements.

Build Segment Architectures – working with business stakeholders, developed EA artifacts, defined current and target architectures, performed gap analysis & identified cost reduction opportunities

EA Program Outreach – prepared and coordinated executive briefings to socialize EA products and services with HUD leadership, stakeholders, OCIO teams, and governance authorities.

Mentorship and User Training – coordinated and facilitated EA team training on HSAM methods and development of modernization blueprints; development, usage, and maintenance of the EA repository; comply with Federal EA requirements (e.g., FEA guidelines and Reference models).

Converge Networks Corporation (CNC), Bethesda, MD Jun 2008 – Oct 2010

Principal Enterprise Architect

EA Program Support (Contractor) - Community Development for Financial Institutions, Department of the Treasury

Led the EA contractor team in developing and implementing the CDFI EA Program, and in developing the Grants Management Modernization Blueprint. Through partnership and collaboration, established the EA practice into CDFI Fund’s management and operations as follows:

Assessed the CDFI Fund’s EA program maturity and recommended improvements in EA governance – on roles and responsibilities of stakeholders. Worked collaboratively with subject matter experts to develop CDFI’s enterprise data model (EDM) and data dictionary. The EDM was used in defining the data needs of CDFI’s new grants solution.

Led by the CDFI EA Program Director, developed the CDFI Fund’s Data Architecture, aligned with OMB’s Federal Data Reference Model (DRM), and mapped to Treasury’s strategic goals. Supported the establishment of CDFI’s Data Quality Improvement Program to address and resolve data issues related to IT systems. Validated EA artifacts with business subject matter experts and data stewards.

Supported Treasury’s governance bodies, such as the EA sub-Committee (TEAC), Enterprise Repository Management Team (ERMT), and CDFI’s Technical Investment Board Executive Committee (TIBEC), in planning and implementing EA initiatives. This included the development and updating of business segment architectures, EA transition strategy and sequencing plans, integrated into the Target EA.

Worked with the Treasury EA repository development team to implement the Treasury EA Management System (TEAMS) using Troux METIS and IBM System Architect EA tools. Collected and defined user requirements and authoritative data sources for the TEAMS’ phased implementation.

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