Medical Billing Office

DIVYA VENKATARAMAN

*/**,********* *****, ******** 2nd lane, West Mambalam,Chennai-600033 · +91-892*******

**********@*****.*** · https://www.linkedin.com/in/divya-venkataraman-525250a6/

To establish a progressive career in the field of Computers and to put my work experience to best use in contributing to my professional as well to the organizational growth.

EXPERIENCE

JAN 2016-AUG 2016

INTERN, INFOSYS LTD

Domain: Python programming, Web development

Responsibilities:

•Completed extensive training on Python programming, RDBMS concepts, Open source as well as an L&D course for a duration of 8 months.

•Cleared the internship program with a final score of 73%.

•Worked on a mini project- Employee Data/attendance portal.

Technology Used: Python using Eclipse, HTML, CSS, PHP,Js, Jquery, MySQL.

NOV 2017–MAY 2019

SENIOR SYSTEMS ENGINEER, INFOSYS LTD

Application: Microsoft- Venture Integration

Domain: Finance (Record to Report)

Responsibilities:

•Monitored remote servers daily to ensure that the server is up and running

•Applied monthly windows and office security patches, third-party updates ensuring that the systems are 100% compliant to the security guidelines set by Microsoft.

•Maintained data regarding the server utilization and logs.

•Closely worked with several teams to ensure secure transfer of financial client data from customer’s end to Long Term Retention(LTR), on-demand data retrieval for audits.

•Reported daily status of the server and application health to various stakeholders involved.

•Obtained inputs, shared updates on day to day work progress across teams through client calls.

•Prepared monthly required patching, installation procedures, data retention documents to be shared across the team.

Technology Used: Power BI, Windows Server administration, PowerShell.

Application: Single Point of Contact (SPOC)

Responsibilities:

•Performed Manual Testing of Webpages (button, field input, page navigation) in the application

•Debugging/running codes in Dev, CICD test environments and raised effective bugs

•User/role management using DB tables in MS SQL server

Technology Used: Visual Studio, MS SQL Server

JULY 2019-CURRENT

ZENMED SOLUTIONS PVT LTD

Application: Eligibility verification, Payment process

Domain: Medical billing

Responsibilities:

•Handling data of Patients based on the United States.

•Payment posting – Analysing payments posted either from the Patient’s Insurance (Primary/Secondary) or from the Patient and keying the proper payment data on the Doctor’s Log.

•Capturing Payment denials with the accurate reason and moving the documentation to the AR team.

•Verifying Insurance Eligibility, Validity, Policy benefits for daily office visit patients.

•Updating and monitoring Practice Productivity tool to record Monthly payment data .

•Generating daily production report to update work progress within the organization.

Technology Used: Kareo for Physician Practice, MS Office, Eclinical works.

EDUCATION

AUG 2012-MAY 2016

B.TECH IN COMPUTER SCIENCE AND ENGINEERING, SRM UNIVERSITY,Chennai

•Secured an overall CGPA of 8.6

•Member of Computer Society of India- Attended workshops on Android, Ethical hacking, R etc

•Organized an E-Waste campaign(E-CAP) in association with Industrial Waste Management Association(IWMA), Chennai on 2014

•Completed an Internship on “CLOUD COMPUTING” in IBM, Chennai between October 2015-December 2015.

•Volunteered for “Prezentium” event in Ubertech’13 organized by SRM University,Vadapalani

•Participated in National level techno-management fest in Aarush’13 organized by SRM University,Kattangulathur

•Co-Ordinated “MagnaMind” event for XION’15 organized by “The Robotics Club” of SRM

SKILLS

C#, .Net

MS Office

MS Azure (IAAS)

MS SQL Server

OS: Windows

IDE: Visual Studio

Experience in One IT VSO, Power BI

TRAINING/CERTIFICATION

Excellent communication skills

Good team Player, understanding & adopting to new technologies.

Interested in Debates,Public Speaking, Current affairs

Microsoft Certified in Developing Microsoft Azure Solutions.

Completed an internal Behavioural Competency certification with 90%.

Attended Workshops on Design Thinking, Agile methodologies.

ACTIVITIES

Secured an INSTA award from Infosys on 10th Jan 2018.

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