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WAEL NABIL BADIE BASTA

Email: add20k@r.postjobfree.com / add20k@r.postjobfree.com Mob: +971-********* ASPIRING ADMINISTRATION & HR MANAGEMENT PROFESSIONAL Recognized for high professional merit & excellence in the entire career Dynamic, proactive, computer savvy, quick decision maker and result-oriented professional with 15+ years’ experience in handling HR Functions, administration, customer services and Sales & Marketing operations. Possessing multi-tasking skills with valuable insights, keen analysis and team approach to implement best practices used in HR operations, adept at working in high pressure environments with strict deadlines and multiple deliverables. Seeking challenging positions at middle management level across Industries with Organizations of high repute, demanding high standards of quality and precision and providing opportunity to amalgamate my personal enrichment with organizational goal

EXPERTISE IN

Human Resources Management

Business Administration

HR Strategies Planning

Project Management

Office Management

Adminstration Management

General Administrative Activities

Payroll Administration

Personnel Management

Policy Implementation

Performance Management

Relationship Management

Team Building & Leadership

EDUCATION

Faculty of Tourism and Hotel

Management.

(Business Administration),

Helwan University, Very Good

Honour (2001)

IT SKILLS

ICDL, MS Office

Payroll & Personnel System,

Fidelio 6.2

Opera PMS (3.0.04.01)

Opera PMS (4.0.03.030)

EXECUTIVE SUMMARY

A highly organized, take charge HR & Business Administration Professional with insightful experience in Manpower Planning & Recruitment, Employee Engagement & Relations, Training & Development & Implementation of General HR functions.

Expertise in designing policies & procedures and contributing towards improved financial performance, heightened productivity and enhanced internal controls.

Adept in general administrative activities, HR functions, personnel management, policy implementation and performance management across the organisation.

Proficient in best HR systems & practices, passionate about employee engagement and possessing a naturally developmental approach to HR.

Out-of-box thinker, totally self-motivated, and clearly focused on bottom line, keen communicator with ability to relate to people across all hierarchical levels in the organization.

Skilled in optimizing teams dynamics, uniting diverse agendas to a common goal, and harnessing strategic and operational drivers to deliver results.

Good motivator, quick learner and honest with thirst for keeping updated on the latest development in Human Resources Management and implementing in the organization to get an edge over the competitors.

Hard working, motivated and articulate communicator with good presentation, interpersonal, analytical and co-ordination skills, and ability to interact with a wide range of personnel from diverse backgrounds. PROFESSIONAL EXPERIENCE

Al Salmeen Groups of Companies, Electra Street, Abu Dhabi Personal (EXECUTIVE )Assistant Chairman - Acting Administration & HR Manager

(Oct 2010 – up to date )

Reporting to Chairman

Company Brief: Al Salmeen Groups of Companies contains (Al Salmeen Gen. Contracting Est., Al Salmeen Transporting & Contracting, Al Salmeen Investment, Bin Salmeen Computer, Al Salmeen Trading Est., Al Salmeen Trading animal feed & Foodstuff, B&H Company, Black Horse Co., GMA-Al Salmeen, Akkila Limited, Middle East Training Center, Biomass Factory).

Key Profile:

Recruitment / Compensation:

Manage pre-recruitment and post-recruitment process including offer letter, visa processing, insurance and visa cancellation.

2 P a g e

Define job positions for recruitment and managing the interview process.

Ensure smooth running of HR-related administrative tasks, such as holiday management, sick leave, replacement jobs and wage payments.

Involved in all the affairs that is in relation to employees' residency visas and visitors. New Systems, Policies and Strategic HRM:

Plan, develop and implement strategies for HR management and development including recruitment and selection policy/practices, discipline, grievance, counselling, pay and conditions, contracts, training and development, succession planning, morale and motivation, culture and attitude development, performance appraisal and quality management issues.

Employee Relations and Retention:

Manage a broad range of HR Functions including Payroll administration for over 200+ employees while working closely with the senior management CEO. & Board Member.

Identify & implement strategies for building HR team effectiveness by promoting a spirit of cooperation between team members.

Provide comprehensive support to the manager, organize meetings, conference calls, preparing presentations, drafting correspondences, and manage the operations of the office and general administrative duty. Operations:

Handle other administrative or office duties as required or as assigned such as information professionally versed with diary management, preparing minutes of meetings and reports while maintaining the strictest level of confidentiality.

Coordinate with insurance companies, apply staffs insurance card and handle company filing and human resources issues.

Ensure compliance with legal, contractual or statutory procedures on personnel management such as recruiting, welfare benefits and work contract termination.

Handle general office management issues while taking care of hotels and staff tickets bookings and prepare all the company outgoing letters.

PREVIOUS EXPERIENCE

The Eclipse Boutique Suites, Liwa Street, Abu Dhabi Sales & Marketing Manager (Jul 2008 – Sep 2010)

Key Profile:

Coordinated and made contracts with various companies while reporting to General Manager.

Identified client requirements & specifications and provided them with various solutions.

Monitored, managed & mentored the team for effective service deliverables.

Released credit cards, handled closure of the city ledgers, checked all departments in the hotel & Restaurant and verified CID system.

Oversaw checki-in and check-outs, handled reservation (check-in& check-out), prepard Staff Schedule and handled bills. Attended and resolvd guest complains.

City Seasons Hotel, Electra Street, Abu Dhabi

Duty Manager & Sales (Jul 2007 - Jun 2008)

Key Profile:

Coordinated and ensured Customers needs are achieved, reported to Sales Manager.

Handled Guest Complains, improving quality & reliability for building long term relationship with customers.

Supported & trained the performance of team members to ensure efficiency in operations.

Handled releasing of credit cards, reservations (check-in& check-out), filling of paper work and Arranging bills.

Handled the responsibilities of Night Auditor and Telephone Operator. Park Residence Hotel, Khalifa Street, Abu Dhabi, UAE Duty Manager (Oct 2004 – Mar 2007)

Key Profile:

As Night Auditor-Shift Leader-Night Manager, handled reservations (check-in & check-out).

Attended to telephonic enquires as Telephone operator. Resolved guest complains.

Took care of Filling paper works and arranging of bills. The Petroleum Institute, Hostel Administration, ADNOC Umm Al- Nar, UAE Receptionist (Feb 2003 – Oct 2004)

Key Profile:

Assisted the students with their queries and resolved their complains.

Took care of appropriate selection of students for various houses. 3 P a g e

Handled the enquirers on the telephone.

Dreams Beach Village (5Stars), Sharm EL Sheikh, Egypt Receptionist (Jun 2001 – Jan 2003)

Key Profile:

Welcomed and provided an efficient and friendly check in of guests, according to company directives.

Handling guest requests ensuring that all matters are dealt with efficiently and prompt with indepth knowledge of hotel room rates, availability, promotions, services and facilities.

Updated guests about the facilities from and within the hotel. Promoted the Food and Beverage outlets to increase internal revenue and provided guests with details on local information & activities as required.

Handled the cash, approved credit cards, traveler’s cheques and foreign currency following set guide lines and policies.

Ensured that telephones are answered quickly and efficiently following company directives. Al Hoda Travel and Ticketing, Cairo, Egypt

Reservation (Jun 2000 – Jun 2001)

Key Profile:

Coordinated with the Airlines, handled reservation of the tickets and the reservation of the hotels.

Attended to telephone call and answered enquiries from the customers.

Advise the customers for his traveling & rules and prepared & organized Tourism Programs. PERSONAL DOSSIER

Date of Birth : 1st January 1981

Languages Known : English & Arabic

Nationality : Egyptian

Passport Details : No. A15711769, valid till 22 June 2022

Visa Status : Work Visa

Driving License : United Arab Emirates, Egypt

References

Mr. Hamad Saif Mohammed Al Mansouri

Chairman of Al Salmeen Group of Compaines & Board Member of Insurance Authority Email Addres : add20k@r.postjobfree.com

Mobile No. 050-*******.

Sheikh Ahmed Bin Ham Al Ameri

CEO. Bin Hama Group

Email Addres : add20k@r.postjobfree.com

Mobile No. 050-*******.

Contact this candidate