Maintenance Technician Service Representative

SRIYA GHOSH

*** ****** **** ********, ******** Shoe Republic, Al-Nahda 2, Dubai, UAE

Phone: +971*********, +971*********

e-Mail: *******@*****.***; **************@*****.***

PROFESSIONAL SUMMARY

I am skilled in MS Office (Excel, PowerPoint and Word), Email correspondence, and chat support. I am experienced in handling desktop computers, tablets and laptops. I am also adept in using latest and older versions of Windows operating system. I am a keen communicator with honed interpersonal, problem solving and analytical abilities.

I am also well aware of data entry, drawing reports, back office work and daily correspondences internally and with clients/customers. I have a eye for details, innovative and I am customer focused, and can work under pressure and meet deadlines successfully. I am a team player and can adjust and adopt new changes in processes and technologies very easily.

I have previously worked as Aircraft Maintenance Technician providing excellent service, completing preventative maintenance accurately and safeguarding air travelers. More than 13 years of experience in the industry maintaining a variety of aircrafts. Successful in reviewing projects and tracking margins for process improvements. Excellent troubleshooting skills to determine sources of issues/problems and rectifying them. Inherent passion for finding efficient ways to fix defects. Possess basic DGCA certification and undergoing EASA certification.

TECHNICAL SKILLS

Windows OS and Linux

MS Office, Word, Excel, PowerPoint and MS Outlook

Draw and maintain reports

Supervised 10 Avionics technicians during operations.

Trained and supervised 3-5 junior technicians to increase unit readiness.

Performed acceptance, in process and final inspection and replacement of critical avionics components.

Trained and supervised 15 associates in detailed troubleshooting, verifying of correctly ordered parts, and proper documentation improving the overall repair rate.

Developed a standard operating procedure, which corrected recurring issues in IFE and other discrepancies.

Highly skilled in maintenance of Inflight Entertainment System for Emirates Airlines and Panasonic Avionics Corporation.

Expert in media-loading, software loading in all kinds of latest operating systems.

TECHNICAL QUALIFICATION

Certificate of Fundamental Course of Computer from British Institute, Kolkata

Certificate in Networking (N+) from NIIT, Mumbai.

In process of certification from EASA.

Diploma in Aircraft Maintenance Engineering from S.C.Moitra Air Technical Training Institute, Kaikhali, Kolkata (2005-06).

WORK EXPERIENCE

CURRENT EXPERIENCE:

Aircraft Maintenance Technician – Nov 2014 till current date in Emirates Airlines

Working for Emirates Airlines for Line Maintenance in the IFE department

Experience in Cabin Maintenance in addition to Line Maintenance

PREVIOUS EXPERIENCE:

Maintenance Service Representative – 1st Dec 2011 to 25th Sep 2014 in Panasonic Aviation Corporation

Adept in troubleshooting defects on EFX, EX2 and 3000i system.

Proficient in removal, installation, replacement of various line replaceable units of the IFE system.

Highly skilled in loading media and software in the above mentioned system.

Expertise in removal, repair, replacement of various types of electrical, instrumental, and navigational systems.

Inflight Entertainment Service Technician – 12th April 2007 to 30th November 2011 in Bharat Aviation

Provided services for Jet Airways, as an Inflight Entertainment Technician.

Worked in Avionics Section, in major maintenance division in Air India, Mumbai.

Completed six month industrial training for Aircraft Maintenance Engineering at Air India, Mumbai in Component Overhaul Division on aircraft B747-400, B747- 300, A310-300

OTHER WORK EXPERIENCE:

10 months training in the Avionics Section in major maintenance division of Air India, Mumbai from 17th July 2006 to 10th April 2007.

6 months of on-job training in Component Overhaul Division in Air India, Mumbai from 16th January 2006 to 15th July 2006.

3 years’ experience as Aircraft Maintenance Engineering from S.C.Moitra Air Technical Training Institute, Kolkata from July 2003 to July 2006.

DRIVING EXPERIENCE:

Valid Driving License in UAE and India.

PERSONAL INFORMATION

Gender

Female

Husband’s Name

Mr. Jyotirmoy Sen

Father’s Name

Mr. Benumay Ghosh

Permanent Address

‘Kajal Kunja, 51 A/1 M.C.Garden Road P.O. Ghugudanga, Kolkata-700030 West Bengal, India.

Contact Number

+971********* (UAE) +971********* (UAE) +919********* (India)

UAE/Correspondence Address

306, Middle East Building, Opposite Shoe Republic, Al-Nahda 2, Dubai, UAE.

Nationality

Indian

Passport

Valid Indian passport issued by Indian Embassy, Dubai

Visa

Residence Visa sponsored by Emirates Airlines

EDUCATION

Post Graduate certification in Basic Management System from ICFAI University (2017).

Bachelor of Science (B.Sc.), with physics, chemistry and mathematics from University of Calcutta (2003)

Pre-Degree Examination (Higher Secondary/Class XII) in science from West Bengal Council of Higher Secondary Education (WBCHSE) (2000)

School Certificate Examination (Class X) from West Bengal Board of Secondary Education (WBBSE) (1998).

HOBBIES AND INTEREST

Oil, fabric and water color painting, clay modelling, gardening and floriculture. Reading books, novels, reading and writing long and short stories, reading and writing poetry. Storytelling on Online radio station.

Date:

Sriya Ghosh

Place: Dubai, UAE Signature:

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