Property Manager Customer Service
Resume:
ERICKA BAKER
Smyrna GA *****
Ph: 803-***-****
add1vl@r.postjobfree.com
Summary
Accomplished and energetic Residential Property Manager -Commercial Office Manager with a solid history Dynamic, energetic, and highly experienced in commercial property management with solid history of success, including oversight of multimillion-dollar properties. Steadfast leader, mentor, and coordinator with track record of steering improvement projects, building and guiding top-performing teams, and optimizing internal operations. Talent for cultivating and supporting tenant relationships, leading to high occupancy rates, minimal turnover, and renewal of long-term leases.
Skills
Administration and Management
Critical Thinking
Economics and Accounting
Transportation and Warehouse Sales
Reading Comprehension
Experience
Fort Worth Housing (FWHS) under division of
Quadco Management Solutions Aug 2017 – Dec 2018
Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent
Ensure all Yardi data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P invoices, statements of disposition, monthly closing procedures, and late fees
Assist Community Manager in meeting targeted revenue goals by exceeding occupancy budgets, creating market incentives, improving resident retention, and monitoring property’s financial performance
Complete re-certifications as required by (FWHS) policies and procedures at tax credit communities.
Maintain and organize all resident files
Responsible for maintaining accurate payroll reporting including e-time
Administrative Assistants Dec 2015 – Aug 2017
A &M Limo Corp - Atlanta, GA
Customer Service processes incoming & out bound reservations for customer transportation,
Marketing to new clients- via email, Face Book and text blasting in hopes to bring in new business
.Submitting weekly excels reports to Management in order to retrieve payment for hire.
Working as a floating position within the company providing management with coverage's, due to any shortages in staff.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Residential Property Manager-Retail Sales
May 2010-May 2013 Cube Smart - Smyrna, GA
On- site Residential Property Manager- Supervised employees.
Directed work scheduled hours, resolved conflicts, and determined salaries.
Prepare financial statements and reported on status of properties to DM & RMVP, such as occupancy rates and dates of expiration of leases, Matrix MTD Goals and Retail sales, Insurance quota.
Prepared periodic inventory of building contents and forwarded listing to owner for review.
Conduct delinquent eviction of tenant's goods monthly per GA state laws.
Handle all corresponds with property Vendors- submitted certified & insurance to corporate - Accounts payable- Yardi Center shift 4.0, Excel, Falcon 2000, Marketing Property to create opportune to grow property occupancy. Clean common areas, change light bulbs, and make minor property repairs.
Residential Property Manager
Apr 2002-Dec 2009
Public Storage LLC - Tucker, GA
Lead on site Property Manager-Converting reservations into rental agreement.
Uploading documentation into customer account ledgers- Negotiating rental rate increase by checking market & competitors.
Daily delinquent collection call-Accounts payable, Performed all property preventive maintenance-space audits.
Inventory count and adjustment- reconciliation of all funds received. Retail Sales, Customer Service, District Trainer.
Education
Practical Data Processing Monrovia,
CA 1998-1999
Business Administration, Office Management, Data Entry, Word, Excel, Power Point .Major strengths in planning, problem solving and communication. Assertive, self-motivated, goal-oriented, organized and very efficient with workloads.
High academic standing, Data Entry, Microsoft Word, Word Perfect, Excel, Office Management, Lotus 1-2-3 and 10-key by touch.
Ericka Baker
506 Marden Court
Smyrna GA 30080
daeshaeb@gmail
Dear Future Employer:
In response to your recent advertisement, please accept this letter and resume as a form of a employment application for the Assistant Management or Leasing Consultant Management position currently available within your company.
As you can see from my enclosed resume, my background experience includes Property Management, Customer Service, Office Management of 15 years in an addition to fulfilling Retail Sales-Marketing, and Leasing Consultant skills. I’m more than capable to lead a sales team and serve as the link between community management and leasing efforts, by encouraging teamwork by motivating and developing sufficient strategies to accomplish goals.
As I also interface directly with clients and vendors in a fast pace work environment executing office administration and Leasing Consulting. Currently seeking a position with the same aspects and company core values within the great Atlanta area. I would appreciate the opportunity to discuss my credentials with you at a mutually convenient time.
Thank you for your consideration.
Respectfully Yours,
Ericka Baker
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