CONTACT
https://www.linkedin.com/in/
mahnoor-ahmed-oneandonly/
add1um@r.postjobfree.com
EDUCATION
Effat University
2017
Bachelors of Business
Administration
(Specialization:
Entrepreneurship)- 3.61
• Business Model, Business Plan,
Market Research & Plan
British International School of
Jeddah
2013
High School Diploma: IB
EXPERIENCE
MAHNOOR AHMED
LOOKING TO BE A VALUABLE ASSET TO AN
ORGANISATION FOR PROFESSIONAL GROWTH.
INTERESTED IN THE HOSPITALITY INDUSTRY IN
GCC & KSA.
American University of Sharjah
2015
Semester Abroad- 3.25
Edge Advertising
Position: Marketing Consultant & Assistant/Secretary Industry: Marketing
Job Function: Client Service and Consultation
Developed marketing strategies to increase sales and awareness of company services - social media, cold emailing and cold calling
Developed client service experience for seamless
experience (re-designing brochures, content for
marketing material, method of contact and orders)
Supervising team - sales pitch development,
distributing leads contacts, database updates, client follow-ups, scheduling for client meetings and
dispatching representatives, meeting with client to consult for their requirements & making quotations Preparing meeting room (work samples, projector &
communications, stationary etc) managing
appointments, making bookings, and clerical tasks
2019-Present
EventGrab
Position: Co-Founder
Industry: Marketing & Events
Job Function: Management
Event clients:
Provide clients with all aspects of event
management- from selecting locations and
marketing to sales strategy and set-up
Marketing clients:
Developing plans and strategies for clients,
connecting them to available opportunities,
businesses & projects and improve reach to target
market (through various techniques)
Notable clients: Accor Group, Dessange, Noon Beach, Brackets PR, La Plage, SmaaWay
2017-2019
HOBBIES
Kayaking
Reading Articles
Swimming
Planning
Travelling
EXPERIENCE
Careem
Position: Quality Assurance & Supply Associate
Industry: Transportation & Apps
Job Function: Customer Service & Quality Management Acted as support for Captains by resolving device
issues, training matters, and other queries.
Promoted Careem to Captains & motivated them to
continue working with Careem.
Ensured Captains followed Careem quality
standards and trained Captains on technology
Trained Captains on Careem technology and
customer service experience standards.
Analysed the data collected, prepared sections of
the quarterly report and administered 'possible
solutions' section
Worked closely with and assisted operations
department to do various projects
2017-2018
SKILLSET
Microsoft Office
Problem Solving & Creativity
Team Building & Team Work
Team Leader
Administrative
Customer Service
Relationship Building
Research
Opera Reservation System
Planning (Business, Market,
Event, Operational)
Basic SAP ERP
Manager.io System
Angelina
Position: Quality Control
Industry: Food & Beverage
Function: Junior Management
Ensured that restaurant is meeting all (food &
hygiene) quality standards through routine checks
and consequent procedures
Received daily deliveries, inspect quality and
supervise proper (FIFO, using containers etc)
arrangement and distribution to correct units (bar, kitchen, freezer, store etc)
Did Space planning, labeling and organised set
stations for smoother operations
Initiated (in collaboration with an assistant manager) recording + follow-up on and analysis of records:
temperature, wastage, production etc.
Other: Reporting any damages (food, equipment,
deliveries, tableware etc); inventory record-keeping, coordinating with pest control, maintenance etc;
purchasing when necessary; doing clerical tasks;
researching to get supplier lists
Extra Work: Prepared Operational plan (Self-
initiated), including listing KPIs, Hiring potential candidates: received and shortlisted CVs,
coordinated interview times, and gave assessment of each candidate.
2018
EXPERIENCE
Effat University 2014
Industry: Education
Position: Registrar
Greeted new prospects and informed them of
available programs
Verified and validated their educational and
personal information and registered them
Checked the eligibility of prospects and proceeded with registration process
Guided new students through the registration
process
VOLUNTEERING &
PERSONAL DEVELOPMENT
Arab Excellence Program
Toastmaster Catering manager
Siemens Innovation Workshop: 2nd Winner
Steam Innovation Challenge 2nd runner up
Henry Ford Entrepreneurship Academy
First Aid Course
Student Government Event & Trips Leader
Suplift Internship: Promotions, Events and Volunteer Team Leader Horse Riding + Kayaking
Beginners swimming coaching
KAUST StartUp Challenge
References will be provided upon request.
LemonAct Agency 2017
Position: Marketing (Client Services, Operations & Events) Intern
Industry: Marketing
Worked closely with Account Executives to manage
creative process including timelines, client
presentation creation, promotional progress reports Prepared marketing research to contribute to the
business plan for the new events department.
Managed status reports and meetings for the teams, contributed in concept sessions, edited content &
assisted in the planning process for upcoming
events.