Customer Service Professional
Resume:
Jason
Book
CUSTOMER SERVICE AND BUSINESS PROFESSIONAL
PHONE
ADDRESS
THORNHILL, ON L4J 3N6
add1r6@r.postjobfree.com
EDUCATION
Brock University
Sport Management
Graduated from the Bachelor of Sport Management program with a specialization and focus on marketing, sponsorship, and sales in the sports industry.
HIRE ME. HERE’S WHY!
I am a hard working customer service and
business professional with proven academic and
professional success. I have experience in
customer relations where I provided the highest
level of service to high-end clientele. I also have worked in marketing and sales and combine the
skills I have learned throughout my young career
to help me accomplish any tasks at hand.
I have a Bachelor’s degree from Brock University
with a major in Sport Management. My academic
tenure has focused on marketing, sponsorship,
sales. I am looking to gain employment that will
allow me to utilize the knowledge and skills that I have learned from my academic experiences to
further develop my professional skills.
WORK EXPERIENCE
April 2016 - Present
Magna Golf Club
GOLF OPERATIONS MANAGER
Magna Golf Club is a world-renowned golf club that offers first class services and facilities to its members and their guests.
Train new employees on the daily tasks that the department has to deal with
Create bi-weekly schedules for the golf operations department
Responsible for providing timely, professional and courteous customer service to all members and their guests.
Delivering members their golf clubs when they arrive, as well as other duties assigned around the golf course.
Setting up and tearing down the driving range on a daily basis as well as maintaining the high-quality conditions of the golf course and club.
Summer, Part-Time 2013 - 2015
Pave-Way Asphalt Company
SALESMAN
Went door to door measuring driveways, giving out quotes, and writing up contracts for the customer
Made scheduling phone calls and dealt with the customer to ensure all their needs were fulfilled.
Jason
Book
CUSTOMER SERVICE AND BUSINESS PROFESSIONAL
REFERENCES
AVAILABLE UPON REQUEST
PHONE
ADDRESS
41 LAWRIE RD
THORNHILL, ON L4J 3N6
add1r6@r.postjobfree.com
SKILLS
CUSTOMER SERVICE ORIENTED
COMMUNICATION SKILLS
ORGANIZATIONAL SKILLS
TIME MANAGEMENT SKILLS
RELATIONSHIP BUILDING SKILLS
COMPUTER SKILLS
TEAM - PLAYER
HOBBIES AND ACTIVITES
HOCKEY
FOOTBALL
GOLF
MOVIES
BEING WITH FRIENDS AND FAMILY
VOLUNTEER EXPERIENCE
Internship with Drafters Fantasy Sports
Drafters Fantasy Sports is a start up company in the daily fantasy sports industry. They provide users the opportunity to participate in daily snake drafts or ranked contests.
o Ran online Customer Support through online chat support and email
o Interacted with multiple users simultaneously to ensure best user experience
o Helped create the online marketing campaign for
different social media platforms.
President of Alpha Epsilon Pi, Nu Phi Chapter at Brock University o Was elected by the other fraternity members as a two term president
o Ensured everyone on the council were doing their duties to the best of their abilities
o Made executive decisions with the help of the other council members
Contact this candidate