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Customer Service

Location:
Guelph/Eramosa, ON, N0B 2K0, Canada
Posted:
June 23, 2020

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Resume:

ERIC DESCHAMBAULT

*** **** ********, *****-*****, J0G 1L0 C: 438-***-**** add1qy@r.postjobfree.com

PROFESSIONAL SUMMARY

Hardworking, productive and reliable, seeking full/part-time employment. Equipped with a wide variety of skills through eight years of work experience in various positions.

Able to work well independently with little to no supervision or as a member of a professional team.

Eagar to obtain new skills and take on new challenges in the workforce.

SKILLS

Cooperative team member

Driven and passionate worker

Excellent time management

Adaptable learner

Fluent in English and French

Knows how to navigate Zendesk

Class 5 drivers license in Quebec (G license)

WORK HISTORY

Treeplanting Foreman/Team Leader, 04/2017 - 09/2019

Spectrum Resource Group Inc – Prince George, BC

10+ hour days of intensive labour

Coordinating a crew of 6-12 planters on their daily tasks

Responsible for training, guiding and giving tips for first year planters

Responsible for scheduling; on the daily as well as weekly.

Responsible for driving my crew of tree planters too and from jobs sites

Manual data entry for numbers of tree planted.

Ensured that all trees planted were of the correct density and correct placement

Assisted in the setup and tear down of camp

Car detailer, 09/2018 – 04/2019

Enterprise Rent-A-Car – Guelph, ON

Cleaning vehicules inside- out

Responsible for welcoming the clients in the branch as well as driving them back once they don’t have the rented vehicle anymore.

Performing regular maintenance (non-mechanical services

Regularly moving vehicules

Driving long distances in order to pick clients/other vehicules

Waiter/Busboy, 04/2018 – 09/2018

Mile Public House – Brossard, QC

12 hours shift

Responsible for multiple tables at a time in a high capacity bar-restaurant (189 places).

Mostly working on Fridays and weekends

Fast paced environment and customer service oriented

Tree Planter, 05/2016 to 07/2016

Brinkman & Assoc. Reforestation – Thunder Bay, ON

Paid based upon productivity (per tree planted)

Ensured plumping systems were in proper working order for the entire camp

Special Event Staff, 12/2015 to 08/2017

Staff Montreal - Event Agency – Montreal, QC

Worked in various locations depending on the specific event organized by the agency

Clients call the Event agency and they select who they think fits the best for the jobs. I was mostly responsible for jobs involving direct contact with customers. (Just for Laugh, Tim Horton launching new products, etc.)

Provided exciting and engaging customer service to promote the client’s product or event

Worked long hours while remaining positive and upbeat

Sports Services Team Member, 08/2015 to 05/2016

Concordia University – Montréal, QC

Worked with students and staff quickly and efficiently to resolve any issues

Ensured all sporting events could proceed in a safe and timely manner by providing technical support

Responsible for data entry during and after sporting events.

EDUCATION

Bachelor of Arts: Environmental Governance, April 2020

University of Guelph - Guelph, ON, Canada

All coursework completed in a second language

Member of the Guelph Gryphons football team in 2017-2018

Diploma of College Students: 2015

CEGEP Édouard-Montpetit - Longueuil, QC, Canada

Obtained certificate of the Odyssee program for sports and school engagement

Member of the schools' football team - Team captain in 2015

References available upon request



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