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Sales Customer Service

Location:
Grand Rapids, MI
Salary:
110,000
Posted:
June 23, 2020

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Resume:

Objective

Driven, successful Sales Manager with proven leadership and organizational skills seeking to apply my abilities to a position within your company. Proven sales record delivering continual growth and expansion within multiple products lines. Former professional and collegiate athlete looking to apply that same desire to win, compete and excel to a position that offers the opportunity for continued professional and personal development.

Profile

Excellent relationship building, account management, and sales skills to generate sales, grow market share and expand existing accounts. Developed strong relationships with users to consistently meet/exceed sales goals.

Offers product/service expertise in sales, business development and account management functions to achieve monthly sales target.

Cultivates a reputation for successfully driving sales and account growth, closing new business in a competitive marketplace and for maximizing profitability and increasing revenue in line with sales goals/objectives.

Expert at maintaining positive external and internal relationships with excellent communication and interpersonal skills.

Experience

Howie’s Hockey & Athletic Tape

Sales Manager November 3, 2015 – Present

Responsible for leading and generating sales for both Hockey and Medical Supply Line by setting yearly sales goals and implementing plans for achieving those goals through lead generation, customer order fulfillment performance and person-to-person interaction to exceed customer service expectations.

Duties include cold call sales contacts, establishing key customer relationships and increasing business through relational selling and custom program management.

Results:

2016 -17 grew book of business by over 60% YOY

2017-18 grew book of business by over 55% YOY - $355,343 to $545,781 (Acquired over 25 new NCAA & Professional Sport contracts)

2018- 19 grew book of business by over 45% YOY 545,781 to 795,754. Added premier NCAA & NFL customers – Michigan State, Penn State, University of Washington, UCLA, Buffalo Bills.

During this time responsible for expanding current product lines, research, development, and implementation of those new products.

Calvin University Hockey

Assistant Coach October 2016- Present

Joined Calvin College Hockey coaching staff as Assistant Coach responsible for offensive skills and skating development in 2016. In 2018 Calvin made the transition from ACHA D3 affiliation to ACHA D1 program status. Involved with recruitment of D1 level skill players during this transition. Responsible for player offensive skill development though creation of practice plans and in game performance management. along with responsibility for mentoring and guidance of student athletes in their meeting academic performance requirements.

Quad City Mallards April 2015 – October 2015

Professional Hockey Player

Played 1 year of professional hockey for the Quad City Mallards, Minnesota Wild East Coast Hockey League - Minor League affiliate.

Education

Davenport University September 7, 2011 – April 26, 2015

Graduated with Business Management degree in May of 2015 with a cumulative 3.4 G.P.A.

Spent 4 seasons as a member on the Davenport Division 1 hockey team and was elected by my teammates as a team captain for three years

Ended college career as the All-time leading scorer in school history, holding career offensive records in 7 categories



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