STEPHANIE MERCADO
**** ****** ** *** * Las Cruces, NM 88001
****.*********@*****.***
To further grow in a career with law enforcement. My work ethic and professionalism make me a perfect candidate for this position being that I had the best marks in all my evaluations while employed at the Dona Ana County Detention Center.
EXPERIENCE
MARCH 25, 2020 – PRESENT
PERSONAL SHOPPER, Wal-Mart
Pick orders for customers, store orders in coolers, freezers and ambient areas until orders are ready to be picked up. Dispense orders when customers arrive at designated time.
JUNE 6, 2018 – MARCH 19, 2020
SALES MANAGER, Premium Retail Services
Manage 4 different store locations specialized in selling cell phone service for all major carriers. Hire, train and manage schedules for all employees. Constant communication through emails and meetings with all store managers with weekly sales numbers and targets.
APRIL 15, 2017 – MAY 29, 2018
BUSINESS ACCOUTN MANAGER, sPRING MOBILE
Contact local business and set up meetings to see if their business could benefit from having high speed internet, DirecTV or trackers for their trucks, cars, or busses. Continuously meet sales and assist any customer who came into store to pay their bills or with any technical issues with their devices. Also managed schedules for all employees and updated the District Manager with all sales for the week and targets to hit.
OCTOBER 20, 2015 – APRIL 10, 2017
SALES REPRESENTATIVE, Go wireless
Continuously meet sales and assist any customer who came into store to pay their bills or with any technical issues with their devices.
APRIL 18, 2010 – JANUARY 5, 2012
DETENTION OFFICER, DONA ANA COUNTY DETENTION CENTER
Worked in direct supervision of the safety both adults and juveniles. Worked in booking the detainee. (Pat-downs, cuffing, visual inspections, fingerprinting, medical evaluations etc.) Transportation of detainees to doctor’s appointments or hospital visits. Direct supervision of detainees in medical. (Suicide watch, wound care, pregnancy check-ups, daily logs, etc.) Worked in Master Control supervising all traffic in the facility including incoming traffic such as local police officers and transport vehicles. Assisted medical staff deliver all medication to detainees in pods. Certified in OC Spray, Taser, CPR/First Aid and Control Force.
EDUCATION
JUNE 2005
HIGH SCHOOL DIPLOMA, canutillo high school
SKILLS
Quick learner
Professional
Bilingual
Hard Worker
Great communication skills