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Sales Customer Service

Location:
Cary, NC
Posted:
June 23, 2020

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Resume:

Claire A. Wilson

add1nx@r.postjobfree.com 919-***-****

Strong work ethic and intense desire to help people and communities in need.

Education

Appalachian State University, Boone, NC

Bachelor of Science in Social Work (2020)

Dean's List (2018, 2019, 2020)

Concentration: Social Work

Wake Technical Community College

Associates in Arts

Internship

Ashe County DSS, Department of Social Services, Jefferson, NC

(January-May 2020)

●Gained valuable experience in the social work field

●Specialized in Child Protective Services and Foster Care

●Developed new skills working with children and families

Study Abroad

Language Immersion and Human Services Exploration in Costa Rica

(June-July 2019)

Completed coursework in Grecia Costa Rica (Central America)

●Immersed in Spanish Culture and Language

●Expanded knowledge in social work culture and experience

●Gained knowledge in cultural diversity

Work Experience

The Rock Sports Bar and Grille, Boone, NC (May 2018-August 2018)

Server

●Provided exceptional customer service in fast paced local restaurant

●Partnered with kitchen to ensure all orders met customer specifications

●Maintained cleanliness to NC Health Code specifications

Randy’s Pizza, Raleigh and Cary, NC (2016- 2017)

Cashier/ Server

●Assisted customers with orders and processed payments

●Created various items to customer specifies

●Trained new staff on policies and procedures

●Organized kitchen and front-of-house inventories

Cutco Cutlery, Cary, NC (Summer 2015)

Sales

●Called and marketed to local community to set up sales demonstration

●Demonstrated utility and quality of knife sets

●Met and exceeded set sales goals using proven sales techniques

●Developed people and communication skills by talking to various prospects

The Spear Family (August 2014-May 2015)

Nanny

●Expanded knowledge of child development that applies to social work

●Developed methods to work with children of different ages and personalities

●Expanded time management skills

New York By The Slice, Hartsville, SC (Fall 2013-Spring 2014)

Server

●Gained basic knowledge on serving skills and working with different customers

●Developed understanding of restaurant and business operations

●Utilized situational awareness, critical thinking and prioritization

Hollister, Durham, NC (2012-2013)

Sales/Model

●Gained knowledge on how to sell clothes and serve customers

●Developed understanding of retail operations

●Organized and merchandised a wide variety of products

The Mcowen Family, Cary, NC (7th-11th Grade)

Nanny

●Developed skills to care for special-needs children

●Developed greater patience, responsibility and time-management skills

●Discovered passion for helping children with Autism

First United Methodist Church, Cary, NC (Summer 2009-Summer 2012)

Volunteer for Appalachian Service Project (ASP)

●Gained communication skills to work with diverse people and teams

●Repaired homes for people who are in poverty and need assistance

●Developed strong work habits in a project-based work environment

Volunteer for Vacation Bible School (Middle and High School)

●Gained experience with working with different families and children

●Learned how to teach children about relationships with others and God

●Developed leadership skills by guiding groups preschool/elementary students

PEPI (Highschool)

Gained experience working with high schoolers with intellectual and physical disabilities

Interacted and played games

Organizations

Social Work Club, Appalachian State University (Fall 2019)

●Expanded social work skills and understanding of career options

●Volunteered as a group at different organizations and charities around Boone

●Established relationships with people in the same field of educational interest



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