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Quality Control Team Lead

Location:
Anaheim, CA
Posted:
June 23, 2020

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Resume:

Andy Nguyen

**** *. ****** ****** #*, Santa Ana, CA 92707 Cell: 714-***-**** E-mail: add1n9@r.postjobfree.com

EDUCATION

University of California, Irvine June 2015

Bachelor of Science in Chemical Engineering

Specialization in Material Science

Related Course Work:

o Chemical Engineering Design, Chemical Engineering Lab, Design Failure Analysis, Fluid Dynamics, Reaction Kinetics, Separation Processes, Transport Phenomena, Thermodynamics, Organic Chemistry Lab

Honors:

o Dean’s Honor List Fall 2014–Spring 2015

o High Potential Program Spring 2018

WORK EXPERIENCE

Glidewell Laboratories Team Lead Jan 2019 - Current

Monitors department’s progress through performance charts & KPI.

Assist in coaching & training technicians with process improvement techniques.

Generate data sheets and recommend project plans & actions to achieve company goals and doctor’s standards.

Glidewell

Laboratories Quality Control Dec 2017–Current

Motivates others to provide the best quality in their work for the doctor.

Gather appropriate information to further the success of the Denture Department

Takes charge & enforces policies that technicians must follow for their product.

Provides feedback to others & openly expresses ideas to the department.

Forecasts and predicts the direction of the department based on their monthly revenue.

Glidewell Laboratories Dental Technician Apr 2017–Dec 2017

Finished acrylic denture units, flippers, and partials after identifying doctor’s requirements and specifications.

Defined the needs of each doctor via Rx prior to fabricating dental appliance.

Designed 3D models using impressions and printed with polymer resin via Structo & Octave machines.

Punctual while meeting deadlines of multiple cases daily.

Irvine Valley College Front Desk Jan 2017–Mar 2017

Answered high volume phone calls, booked appointments, and confidently speaking in public.

Managed front office reception area by taking charge and managing any potential conflict with students.

Irvine Valley College Tutor Apr 2016–Mar 2017

Taught students general and organic chemistry by communicating difficult concepts.

Assisted in the preparation & development of strategies in terms of instructional materials and demonstrations.

Established and maintained effective study relationships with students in the tutoring center.

Interpreted and communicated chemical theories concisely both orally and in writing.

Works well with students, tutors, and staff by listening attentively and understanding their feelings.

ENGINEERING PROJECTS

Senior Design Project Project Co-Leader Spring 2015

Coordinated a team of student engineers on the design of a refinement unit producing naphtha, diesel, and AGO

(Atmospheric Gas Oil) from crude oil through PRO-II.

Assisted on the design of heat exchangers, pumps, distillation columns, coolers, and valves.

Understood the mechanical function by developing Process Flow Diagrams (PFDs) and Piping & Instrumentation Drawings (P&IDs).

Presented the design and optimization of the crude distillation unit in front of Fluor Corporation representative.

Composed a final report containing the total capital investment breakdown and dimensions of each key unit.

TECHNICAL SKILLS

Software: PRO-II, Word, Excel, PowerPoint, Simulink, MATLAB, Polymath, Outlook.

Laboratory: Safety and laboratory skills such as dilutions, neutralizations, and titrations.



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