STUART SUN

San Diego, CA

858-***-**** add1ko@r.postjobfree.com

https://www.linkedin.com/in/stuart-sun-3b9519b4/

SaaS / CLOUD BUSINESS DEVELOPMENT EXECUTIVE

Drive market penetration, revenue growth and customer retention leading Business Development and Customer Success for companies delivering cloud-based SaaS solutions. KEY SKILLS / EXPERIENCE

Start Up / High Growth Business Development Account Management Customer Service Client Relations / Retention Cloud / SaaS / DaaS Strategic Planning Supply Chain Strategic Planning Project Management Social Media Software Sales TECHNOLOGY

Microsoft Office Suite Oracle Salesforce NetSuite Fonality GoToMeeting Adobe HotDocs Mindbody CRM AbacusLaw AmicusAttorney ResultCRM Private Cloud Hosting Data Center EDUCATION

Bachelor of Science – Business Management – San Diego State University Associate of Science – Business Administration – Hawaii Pacific University PROFESSIONAL EXPERIENCE

ABACUSNEXT – San Diego, CA

Sr Account Executive – APX (Abacus Payment Exchange) Feb 2020 - Present Selected to join startup division to drive integration of new software for 1.5m existing global customers of $75M software provider to accounting and legal firms. Client Success Manager Oct 2018 – February 2020

Lead customer support professionals managing over 8000 clients for $75M global leader in legal and accounting software solutions.

• Maintained less than 10% client churn, providing an exceptional level of customer service including expediting upgrades, solving integration issues, negotiating contracts.

• Achieved 13% average increase with each account Reached out to current / new customers of cloud, added hardware, licenses upgrades and identify unique value proposition

• Consistently achieved 100%+ to monthly sales quota. Sr. Account Executive May 2018 – Oct 2018

Responsible for delivering $600k+ net new business annually and driving 10-15% YoY growth, proactively engaging with existing clients, expanding individual customer investments. STUART SUN-2

LA FITNESS – San Diego, CA

General Manager Jun 2016 – Jan 2018

Responsible for revenue and profitable growth leadership of regional fitness center for nationally recognized leader in the subscription-based fitness industry. Managed 3-5 sales team members.

• Achieved 2nd highest ranking in District based on revenue / membership growth within first 30 days.

• Increased team productivity & efficiency by 40%, developing & integrating SOP’s for all functional areas.

• Increased Membership Sales Per Hour Rate (MPH) by 30%, training team on strategic approaches to creating value into the customer approach, build rapport, demonstrate.

• Increased customer retention rate by 40% by cleanliness, friendliness and customer service.

• Improved team morale, actively mentoring and promoting 2 employees to AGM and GM. EXODUS UNDISPUTED - San Diego, CA

President / General Manager Feb 2007 – Jul 2016

Responsible for developing and executing innovative business plan for start-up MMA, kick boxing & Muay Thai fitness center with 2 locations East San Diego County & 35 employees, growing to $500k.

• Achieved 18% YoY growth on average, developing strategic partnerships with B2B customers through annual subscriptions/renewals.

• Drove 30% quarterly growth in one location, identifying and leveraging unique market opportunities.

• Consistently grew subscription rate, averaging 200+ per location resulting in 4-500 total recurring subscriptions.

• Increased sales margin by 30%, driving market awareness, co-branding with globally recognized leader in martial arts aligning with Global Suppliers and Manufacturers of key products and equipment from oversees suppliers.

• Expanded market awareness and drove increase market awareness and followers by developing and executing aggressive social media market campaign(s) on Facebook. CALIFORNIA SHEET METAL INC – San Diego, CA

Project Manager Feb 2006 – Jan 2013

Managed the development and execution of commercial construction projects for $125M+ sheet metal fabrication company.

• Consistently delivered 20-30% profit margin on $16M portfolio of highly customized construction projects, planning and managing all operations on tight deadlines. UNITED STATES NAVY

Sr. Manager / Construction Project Manager Jul 1996 – Sept 2006 Progressively successful in leading construction crews and managing multi-million-dollar construction projects for Department of the Navy globally.

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