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Emergency Call Center Representative

Location:
The Bronx, NY
Posted:
June 23, 2020

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Resume:

Tara S. Clarke

718-***-****(h), 347-***-****(c)

add1jw@r.postjobfree.com

EXPERIENCE: Riverbay Corporation of Co Op City Bronx, NY

Emergency Call Center Representative 05/20 – present

Answer calls by shareholders needing emergency maintenance repairs

Create and close work orders using Yardi Voyager software

Dispatch work orders to maintenance staff via radio or phone

Submit follow up work orders and emails to specific departments

Garage Attendant 01/19 - 03/20

Greet incoming and outgoing shareholders and customers in a courteous

and friendly manner

Assist shareholders and customers with proper access to parking

facilities via completed paperwork

Execute and assist with financial transactions of cash and credit

payments

Maintain detailed log of supplies, daily bank, damage reports, safety

concerns, and incident reports

View surveillance cameras and walk perimeter of facility to insure

safety and security of vehicles and parking structure

Maintain clean and safe exits and walkways during inclement weather

by providing snow removal and salting of the grounds

Central Casting Agency New York, NY

Background Actor 10/14 - 12/18

Portray a variety of background characters for television shows and films

shooting in New York City

BJ’s Wholesale Club, Inc. Pelham Manor, NY

Overnight Cake Designer, Overnight Baker 08/12 - 12/16

Designed 30-50 specialty/custom cake orders per shift

Personalized showcase cakes

Assessed nightly salvage carts for department

Unpacked and stored incoming freight

Prepared and baked 2-5 varieties of breads, pastries and croissants nightly

Packaged and labeled bakery products

Stocked and arranged display tables and showcase walls

Compiled orders, supplies, and equipment lists for management

Assisted with monthly department inventory

Trained staff members in specialty/custom cake designing and baking

Baker’s Apprentice/Baker 07/10 - 05/12

Acquired proper preparation and baking techniques working under a

certified baker

Designed 20-30 custom cake orders per shift

Assisted in monthly department inventory

Bakery Clerk 04/09 - 06/10

Assisted members in filling out custom cake order forms

Packaged and labeled bakery products

Organized and restocked display tables and showcase walls

Personalized showcase cakes

Adhered to safety and sanitation regulations

T’s Guilt Free Delights, LLC Bronx, NY

Owner, Baker 12/07 - 11/15

Prepared and baked orders

Purchased all baking and shipping supplies

Managed budget

Created and updated the menu and company price list

Domestic Assistant Bronx, NY

Maintained cleanliness of household on weekly basis 06/01 - 04/09

Purchased groceries and household items

Prepared and cooked meals

Provided transportation

Supervised child care and academic assistance

EDUCATION: The Institute of Children’s Literature, West Redding, CT

Writing for Children and Teenagers 04/03 - 01/05

Hobart and William Smith Colleges Geneva, NY

Bachelor of Arts, English 05/01

LICENSES / CERTIFICATES:

Fire Guard (F-01) for Impairment Certification, issued April 2017



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