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Account Executive Customer Service

Location:
Carrollton, TX
Posted:
June 23, 2020

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Resume:

Maggie Rejino

**** ******* ****** **. #***

Dallas, TX 75006

972-***-****

add1hd@r.postjobfree.com

PROFILE

As an account manager with years of professional experience, a creative writer, musician, artist, and photographer, I am seeking a workplace that utilizes my strengths and passions. I want to balance the need to be gainfully employed while engaging in meaningful, fulfilling work. I learn fast, work hard, and I have a point of view. I seek to broaden my knowledge and abilities, and merge them into a work environment.

WORK EXPERIENCE

Event Coordinator (Temp Job): Alumni Relations- Homecoming + Fall Events at Southern Methodist University (SMU) 2019

Homecoming and fall regional event logistics support/coordination

Phone calls to vendors, emails, general correspondence pertaining to alumni and vendors

Account Executive at Madeleine Crouch and Co. (MCC) 2013- 2019

Account Executive for ALTA (Academic Language Therapy Association): a non-profit organization certifying therapists/teachers who specialize in dyslexia and language disorder.

Process membership applications and renewals. ALTA is currently at 3500 members – membership quadrupled in size since 2013.

Administer/grade certification exams

Customer Service – answered all calls from members and board.

Assisted with event registration

oResponsible for attendee badges, check-in, help desk

oOn-site contact at events

oAttended board meetings and took minutes

oAdvisory to the board

Responsible for organized filing system

Website writing and consultation with master web designer

Assisted with other organizations under the MCC umbrella

oWriting and consultation for websites

oCreating special projects such as short films for other associations in the company

oWriting press releases

Receptionist at Lynn’s Hair Company (2009-2010)

Responsible for customer service in person and on the phone, scheduling customer appointments, handling cash transactions and end of day reconciliations, merchandising hair products, keeping the work environment neat, clean, and organized

Shipping clerk at Pender’s Music Company (2007)

Organizing, stacking, and shelving print music

EDUCATION

University of North Texas (2010-2013)

Graduated Cum Laude

Bachelor of Arts: English – Creative Writing

Minor: Advertising (concentration on copy writing)

Collin County Community College, 2008-2010

ADDITIONAL SKILLS

Microsoft Office

Microsoft Powerpoint

Constant Contact

Excel

iMovie – video editing

Photoshop

PUBLICATIONS

Two published poems in The Sagebrush Review: Vol 8 (2013)

Two articles published in The Mirror (2013) – Quarterly Magazine published for NASFA (National Association of State Farm Agents)

Article published for Bass World (2015) – Quarterly Magazine published for ISB (International Society of Basses)

INTERESTS

Movie critic

oIn 2009 I created Deepfocuslens, a YouTube channel, where I have posted over 300 video reviews on current and classic films, including classic and current film reviews as well as Top 5 lists. As of 2020, I have almost 20,000 subscribers. In 2010, YouTube elevated my channel to a paid “partner status,” where advertisements precede each video.

REFERENCES

Madeleine Crouch

Account Executive/Owner of Madeleine Crouch & Co.

14070 Proton Rd.

Dallas, TX 75244

Work: 972-***-****

Email: add1hd@r.postjobfree.com

Don Dinnerville

Web Master for Well Don!/Account Executive at Madeleine Crouch & Co.

14070 Proton Rd.

Dallas, TX 75244

Cell: 469-***-****

Email: add1hd@r.postjobfree.com

Casey Conway

Awards and Recognition Program Coordinator at UT Southwestern Medical Center

5323 Harry Hines Blvd.

Dallas, TX 75390

Cell: 214-***-****

Email: add1hd@r.postjobfree.com



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