Donna Tebo

add1eq@r.postjobfree.com

Skilled in Microsoft word, excel, outlook & power point 9 years customer service, excellent customer and patient relations Extremely organized, resourceful, excellent attention to detail, conscientious of time, motivated, approachable and an a great multi tasker. Consistent in daily operations, policies and procedures, reliability in my performance, and dependable.

Experience

FBO Pease International Airport Customer Service Jul 2010 - Present Port City Air, Portsmouth, US

Greet passengers, based customers and pilots for arrivals and departures for corporate, private and military aircrafts. Arrange hotels, rental cars and catering, etc. Updated fuel prices in the POS, process invoices and payments for fuel, oil, parking, hangar, escorts & services, etc. in TFBO for domestic, international and military arrivals and departures. Communicate with Pease Development Authority for ramp access vehicle inspections, gate access for fuel deliveries, etc. Communicate with the tower with taxiways for aircraft parking. Communicate with pilots and PCA line department via radio's with arrival, departure and services required. Assist TSA with alarm testing for flights services at the passenger terminal. Answer phones, emails, create emails proving information for arrivals and departures to US Customs, PCA charter department and the line department, etc. thru the charter calendar.

Recruiter Feb 2008 - May 2010

The Provider Enterprise, Inc, Fremont, US

Place newspaper and internet ads for open positions, set up interviews and interview potential new hires. Arrange training for new hires and safety committee meeting's complete with all required paper work. Arranged company quarterly required trainings to include location, food, schedule along with all the required paper work. Coordinated the company family outing to include invitations, activities, location and food for 175 people. Scheduled employees for DOT physicals, drug tests and processed finger prints for background checks. Ophthalmic Technician Nov 2006 - Jan 2008

Eyesight Ophthalmic Services, Portsmouth, US

Updated patients health history and preforming tests to include auto refractions, visual fields, IOP(Intraocular pressure), color and amsler grid, visual fields, pupils and angles. All test results were placed in the patient's chart for the doctors visit with the patient. Ordered and dispensed contact lens, phoned in prescriptions along with triage emergency calls.

Hesser College Medical Assisting Sep 2005 - Nov 2006 Hired by Eyesight Ophthalmic after externship

Lab Technician Dec 1991 - Jul 2006

Electropac Inc, Manchester, US

Managed the chemical lab, maintained the lab equipment and ordered supplies. Prepared and analyzed chemical baths in the wet process area daily. Chemical sheets where written and handed to the operators of the chemical baths when chemical adds were required to maintain the baths to their standard operating requirements. Verified the manufactured product via cross-sections throughout the process following with reports to the managers of all the departments.

bartender/waitress Jun 1997 - Jul 1999

Bartending School

records clerk updating the police records Jun 1987 - Sep 1991 Town of Derry Police & Public Works Department's

then I transferred to a police dispatcher and then I transferred to the public works department Skills & Specialization

Customer Service, Invoices, Inspections, Hangar, Fbo, Greet, Dispatcher, Answer Phones, Pos, Pca