Patricia Simon

***** ***** ** **

Kent, WA *****

253-***-****

E-mail: add14a@r.postjobfree.com

OBJECTIVE

To obtain a full-time position where I can utilize my excellent customer service skills.

SKILLS

Knowledge of medical terminology Detailed-oriented

Limited ability to utilize computer excellent attendance

Internet, e-mail Flexible and adaptable

Copier and fax Written and oral communication skills

Ability to use multi-phones Able to work as a team player or independently

Excellent customer service skills excellent problem-solving abilities

Very reliable and dependable Adheres to policies and procedures

Honest Customer Service Oriented

Professional Trustworthy

WORK EXPERIENCE

Associated Recreation Counsel, Seattle, WA 12/19 to present

Position: Score keeper

Duties: To keep account for all score, fouls, technical, as well as players points for basketball games

Downtown Emergency Service Center, Seattle, WA 10/15 to present

Position: Residential Counselor

Duties: Interact with residents in the general milieu and common areas. Assist clinical staff in the coordination of services to residents, contact residents' outside service providers as necessary. Assist clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence. Assist clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings. Manage all building operations in the absence of other project and clinical staff as assigned. Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems. Maintain safety and security by monitoring all general access areas and enforcing project rules. Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems. Write significant events involving residents and building operations activities in a daily log; read log daily. Assist with room turnovers, new resident leasing and orientation; rent collection and facilities inspections. Respond to resident complaints. Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other staff as necessary. Initiate appropriate response to maintenance requests. Participate in staff meetings and trainings. Assist with other property management functions as assigned. Distribute medication on a daily. Other duties as assigned.

Inner Cultural Children and Family Services, Renton, WA 10/14 to 12/16

Position: Visitation Supervisor

Duties: To transport children to and from visits while I supervise as they interact with their parents.

Uber: Kent, WA 04\14 to present

Position: Uber Driver/Delivery

Duties: To provide transportation to a variety and diverse population and make sure they got were they were going safely as well as pick up and drop off food order’s

State of Washington, Seattle, WA 08/00 to 12/16

Position: Foster parent

Duties: To provide ultimate care and safety for at risk youth for a short term or long term basis, to support them and help them deal with any challenges they may be facing, to help them understand that they can succeed and things can and will be ok.

Virginia Miller House, Renton, WA 02/05 to 07/10

Position: Residential Counselor/ Supervisor

Duties: To work as part of a team that provides care to at risk youth ages 12-18, to distribute medication and provide cook meals also to keep the program clean as well as transport the youth to appointments and school when necessary.

Renton Rangers, Renton, WA 08/04 to 11/08

Position: Head Security Coordinator-Volunteer

Duties: To walk around the fields to assure the safety of the grounds while youth were practicing and playing in football games, as well as in major events around town.

Safeway, Renton, WA 12/04 to 06/06

Position: Deli clerk

Duties: Greet customers as they walk to the deli counter, serve and fill customer orders as well as to ring up there purchases, break down equipment at closing.

Rotary Boys and Girls Club, Seattle, WA 06/02 to 01/04

Position: Assistant Coach-Volunteer

Duties: Assist the coach. In his absent I performed all duties as a coach. Drills, practice, evaluate and assess strengths and weakness to help improve techniques to prepare them for competition. Also instruct them in the fundamentals of sports.

BJ’s Maintenance, Tukwila, WA 01/97 to 01/99

Position: Maintenance (Janitorial and Floor Care)

Duties: Knowledge of building safety, indoor air quality and health and cleaning solvents. Good communication, detailed oriented, problem-solving, change often between different types of activities, work with precise limits or standards, quick learner, and make quick and good judgments, ability to follow procedures. As part of a team, I preformed a variety of duties such as cleaning restrooms, floor care, mop, sweep, vacuum, dust, and empty waste containers.

Johnson Incorporated, Seattle, WA 01/96 to 01/97

Position: Apartment Cleaner

Duties: Knowledge of building safety, indoor air quality and health and cleaning solvents. Good communication, detailed oriented, problem-solving, change often between different types of activities, work with precise limits or standards, quick learner, and make quick and good judgments, ability to follow procedures. As part of a team, I preformed a variety of duties such as cleaning restrooms, floor care, mop, sweep, vacuum, dust, and empty waste containers.

Wedgewood Rehab, Seattle WA 05/94 to 06/95

Position: Nurses Assistant

Duties: Worked as part of a team. Assisted patients in walking and getting in and out of bed; feed, bathe, dress patients, routine record keeping, took temperature, pulse, and respiration rates. Medical terminology applied to clerical related duties. Cleaned rooms and changed bed linens.

EDUCATION

Liberty University, Lynchburg, VA 07/10 to current

Puget Sound OIC, Kent, WA 12/01 to 01/02

Certificate of completion for computer training

(Microsoft Word, Excel, Power Point, Ten-Key, and Customer Service training)

Seattle Central Community College, Seattle, WA, (GED) 1980

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