SEVILLA, JAMELLIE M.

HUMAN RESOURCE MANAGER PROFILE

Experienced Human Resources Professional with a demonstrated history of working in diverse multinational companies in the banking & finance, manufacturing and tech industry. Skilled in various areas of Human Resource. A strong HR Generalist with a Bachelor's Degree in Psychology. Currently taking up Master in Business Administration in De La Salle University. Open to relocation on a global level.

AREAS OF EMPHASIS

PROFESSIONAL EXPERIENCE

Hong Kong and Shanghai Banking Corporation (HSBC) Bonifacio Global City, Taguig City, Philippines

HR Business Support Manager, May 2018 – Present

Selected Achievements:

Awarded HSBC Asia HR Star, April 2020

Steered the development and launch of the employee engagement campaign #WeThriveTogether which was recognized and replicated in other sites within HSBC Asia Pacific

Successfully launched HR transformational and technological updates including but not limited to the Mobile HR app and HSBC University

Passed all independent reviews and regulatory audits including internal control testing requirements

Effective in wearing various HR hats during transitory periods in between team exits and internal mobility.

Business Risk and Compliance

Acts as an internally facing, objective and independent ‘compliance’ body across all of the HR function; maintain the independence of HR as a control function of the business, minimizing avoidable losses and risks within HR

Assists in executing effective internal governance structures, processes and forums, enabling clear and concise reporting to external governance forums and stakeholders

Assists in educating HR on internal requirements and embed the processes, methodology, skills and knowledge required to underpin these consistent and compliant practices

Supports in leading the interface and in owning the relationship with the other Group functions

Assists in establishing and sustaining effective partnerships with all HR partners including key vendors to enable the efficient delivery of a HR services

Liaises constantly with key internal and external stakeholders to manage the daily operation quality, provide guidance, and resolve operational and/or system issues and incidents.

Ensures customer feedback is effectively addressed, promoting and driving continuous improvement practices across the HR function in partnership with HR Generalists

Shares global/regional best practices and knowledge through close coordination with HR Business Support teams within the region/group

Provides support in managing HR projects relating to HR Transformation/Target Operating Model

Leads monthly functional reporting to governance and risk forums

HR Advisory

Plays a supporting role in the development and implementation of overall resourcing policies, common HR practices, and talent management strategies in Philippines for the designated business/function

Provides proactive HR support and maintains good working relationship with the designated business/function

Provides accurate information enquiries and issues based on HR policy

Supports the end to end resourcing activities of the designated business/function

Country Learning Lead

Leads the execution and coordination of various learning and development solution offerings

Champions HSBC University platform for on-demand digital learning solutions

Supports the delivery of learning interventions to the business in line with priorities and plans set out by the relevant local business and functions in order to support country’s people development strategy

Collaborates with HR Generalists and different business & function leads to understand country specific requirements in order to request right solutions using global curriculums

Formulates training plans with immediate business contacts on transactional aspects of learning delivery so that to minimize disruption to business operations

Country Employee Engagement Lead

Creates and implements bank wide employee engagement and well-being programs

Successfully launched the #WeThriveTogether employee engagement campaign that included three pillars namely #WeLearn, #WeConnect and #WeCare.

Officer of the Athletics and Socials Committee 2019

Republic, a CRH-Aboitiz Company (formerly Lafarge) Bonifacio Global City, Taguig City, Philippines

Senior HR Specialist, October 2014 – May 2018

Selected Achievements:

Successfully completed LEAD program. Career and leadership development program for junior to mid-level managers. Ranked Top 2 among enrolled learners on Thinking On Your Feet program course

Co-led development and execution of the company’s pilot Management Trainee Program

Refreshed university linkage programs with top universities in the Philippines for graduate recruitment

Steered the development of the Hub, HR Information System by working with the external system developer in articulating business needs and requirements

Successful completion and implementation of the end to end recruitment process review

Co-led launch of iEngage, a multi-faceted employee engagement program for Philippines BU

Effective in wearing various HR hats during transitory periods in between team exits and internal mobility

HR Analytics and HR Systems

Develops and creates regular HR reports and metrics for management information

Analyzes and communicates the need for system enhancement and customization to the HR leadership team

Determines the validity of other modules within (HRIS) and ensure modules are utilized and optimized.

Supports the implementation and maintenance of various modules within the various HR systems and tools

Maintains data integrity within Philippine BU HR systems through regular review and audit checks

Leads HR Transformation projects and recommends business improvements

Creates and maintains documentation of reporting processes and training guides (instruction manuals) for end users.

Works closely and collaboratively with Compensation & Benefits in ensuring open enrolment system functionality meets the needs of the organization and reflects the accuracy of the benefits renewal rates and policy.

Performance Management

Champions Performance Management Process for Philippines BU

Conducts training on Performance Management to New Hires and Performance Management Refresher to People Managers

Communicates Performance Management process and timeline to sites within Philippines BU

Owns the management of the Performance Management system

Benefits Management and Administration

Regularly interfaces with vendors and benefit brokers to resolve employee questions and claims

Administers and manages HMO, Life Insurance, and flexible benefits enrolment for all new hires and internal transfers

Facilitates COE letter generation and works with the line manager on regularization, contract termination and renewals.

Audit and Compliance

Develops a regular monthly audit schedule to review the integrity of data in the HRIS system and databases

Serves as the primary liaison for annual data testing and auditing for HR team and other compliance requirements

Leads the function during internal and external audits as SOX compliance Champion

Leads the function in General Data Protection Regulation / GDPR as Data Privacy Champion

Employee Engagement

Leads BU-wide employee engagement programmes

Heads Continuous Development Pillar of the BU-wide engagement programme

Talent Acquisition

Manages the end to end recruitment for all managerial hiring requirements in Philippines BU

Runs strategic recruitment meetings with HR Business Partners and Line Managers

Analyzes short term and long term hiring needs and advise hiring managers on labor market availability, sourcing techniques and challenges

Conducts sourcing and behavioral interviews following competency based recruitment methodology

Executes and administers assessment tests and background checking for final candidates for hiring

Conducts hiring decision alignment meetings or hiring calibration with all the interviewers

Trains all hiring managers on the recruitment process, selection tools and competency based interviews

Sources candidates and generates talent pipeline through various sourcing strategies

Leads University Linkage programs for Student and Graduate hiring: Job Fairs; Sponsorships; Career Talks

Co-leads the execution of the Management Trainee Program

Third Party Vendor Management

Leads Talent Acquisition annual budget planning and review

Coordinates with all process owners on new hire on boarding

Creates bi-monthly new hire newsletters for internal announcement

Manages accounts for all recruitment tools: Jobstreet, LinkedIn, Corporate website; Internal tools and trackers

Leads HR collaboration projects: Our People Page - Corporate Website; Case Management Tool; Intranet – HR Services

Other HR Responsibilities

Project and Events Management

Training Design and Delivery

Payroll Processing

Company-wide HR Communications

IBM Philippines – Kenexa Eastwood, Libis, Quezon City, Philippines

Senior HR Delivery Analyst, April 2012 – September 2014

Selected Achievements:

Awarded multiple HR Rock Star Recognition

Successfully closed regional hiring requirements of offshore clients

FlowServe APAC, Philippines, Thailand, Singapore, Indonesia, Malaysia (Manufacturing Client) Bonifacio Global City, Taguig City, Philippines

Calibrates with the executives and hiring manager of the client company concerning the qualifications of any open hiring and requisition. Reviews Job Description provided by the client company.

Sources candidates through different sourcing channels, (LinkedIn, JobStreet, CareerBuilder etc.)

Conducts phone screens and interviews for sourced candidates to assess their competencies and qualifications.

Endorses interview notes and candidate profile to offshore hiring managers and functional counterparts

Coordinates with the candidates by providing updates and feedback regarding their step in the recruitment process and the results of their assessments and interviews.

UnitedHealth Group (Healthcare Client) McKinley Hill, Taguig City, Philippines

Responsible for the administration of employment processes in accordance with the hiring guidelines and policies.

Calibrates with the executives and hiring manager of the client company concerning the qualifications of any open hiring and requisition.

Conducts phone screens and interviews for sourced candidates to assess their competencies and qualifications.

Coordinates with the candidates by providing updates and feedback regarding their step in the recruitment process and the results of their assessments and interviews.

Communicates the daily report and movement of the hiring to the hiring managers and the business.

Maintains the integrity of the applicant tracking systems (Taleo, Oracle, Avature, Josbstreet, LinkedIn etc.)

Extends job offer to selected candidates. Explain salary package, company benefits etc.

Provides support and assistance to the team responsible for the successful on boarding of the new hires.

Contributes to the overall success of the recruitment by providing high level of candidate service throughout the process.

EDUCATION AND CREDENTIALS

Master of Business Administration (MBA) De La Salle University, 2019 – Present

Bachelor of Science in Psychology, Major in Industrial Psychology, Concentration in Human Resource Management Pamantasan ng Lungsod ng Maynila, 2008 – 2012

Valedictorian Presidential Awardee for Academic Excellence, Student Leadership & Campus Journalism President – Student Council Editor in Chief – Lukeans (Official School Publication) St. Luke’s School of San Rafael, 2004 – 2008

Competency Based Human Resource Management Certificate ATENEO, Center for Organization Research and Development, 2018

HR Analytics Certificate P&A Grant Thorton, 2017

Worker’s Institute on Labor Law Certificate University of The Philippines, School of Labor and Industrial Relations, 2016

Targeted Selection Certificate Development Dimensions International (DDI), 2016

Talent Measurement Certificate Talegent, PATH Certification PH1512028081, 2015

Civil Service Professional Passer Republic of the Philippines, Civil Service Commission, 2012

Student Intern Senate of the Philippines, Human Resource Services Department, Recruitment, 2011

Student Intern San Sebastian College Recoletos-Manila, College Department, Student Development and Placement Center, 2011

Muntinlupa City, PH +632 917-***-****

add0zg@r.postjobfree.com add0zg@r.postjobfree.com

https://www.linkedin.com/in/jamie-sevilla-a901134a/

Well-versed in HR Systems and Tools

Excellent Communication and Consulting Skills

Excellent Analytical Problem Solving Skills

Policy Review and Writing

Project Management

Key Influencer / Thought Leader Cultivation

Stakeholder Management and Relationship Building

High-Impact Employee Engagement

Increased Employer Brand and Visibility

End-to-End Talent Acquisition

Talent Management

Learning and Development

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