BABAR WAKIL

*: Delmonia, BAHRAIN

Mobile / What`saap : +973-****-****

:: add0r0@r.postjobfree.com

CAREER GOAL

Professional Growth through the thrilled push of conglomerate and ensure compliances of company

KEY SKILLS

Administration & Sales operations

Air Cargo Administration

Business Comm./Correspondences

Customer Care/CRM

Electronic Data Interchange EDI

Logistics / Distribution Admin.

EMPLOYEMENT HISTORY

3.2 years in PEPSI-Cola International ( Gujranwala )

Assistant Administration Officer ( Gujranwala Base market )

Responsibilities:

Answering / Responding calls and mails as well as schedules and make appointments of managers / directors.

Submit and followup maintenance requests.

Company / Plant premises maintenance and management.

Arrange for offices / equipments maintenance.

Coordinating and arrange, attend and participate in advised meeting including preparing agendas

Drafting reports when needed as per schedule / adhoc basis .

Manage the cashier backup in safe and sound manner .

Assist in out-door / in-door technical support .

Developing / Maintaining environment of teamwork and cooperation .

Managing the HSE and compliance as per company’s policy

Create and maintain updated electronic and manual file system

Managing all procurement sources in the within city.

Managing stock/inventories sources within city and distribution to the relevant departments

Liaise with logistics / distribution to smoothline documents and operations of inventory / distribution in outlets

Assist with employee tracking system

Assist in print/electronic media induction advertising, recruiting, scheduling interviews etc .

Directing, coordinating and monitoring parent warehousing and distribution activities.

Keep track-record for damaged units

7.8 years in PEPSI-Cola International ( Multan, Gujranwala)

Area Manager Sales (Customer Cares, Sales & Market Administration )

Responsibilities:

Business Development

Developing and supervising field sales team i-e sales officers, sales supervisors Distribution etc

Ensure meeting & exceeding assigned area sales targets, productivity, promos, customers pool

Assistance in Advertising, campaigns and marketing tasks

Answering calls and invitations to ensure Customer satisfaction & Retention

Random / Periodic Market & Client Visits

Compliant Handlings and rectification

Inventory, Logistics and warehouse management of brand-distribution houses.

Exclusive Key Accounts Care & Reports Generation

Sales & Marketing Presentations

Maintaining & Improving market’s share & position

Supervision and instructing regarding journey plans, availability, visibility, campaigns, services etc

Optimal execution of new brands

Monitor and ensure key field sales key performance indicators like reaching distribution targets in depth and breadth

Supervise administrative and control philosophy over KPIs to ensure the execution of KPIs per store, distribution, routes, targets wise

Update database to measure area performance against key business goals.

Routes controls, one-one sessions and weekly / monthly reports

Ensure efficient customer retention, timely products / services distribution and response system

Guarantees Stock maximization, Brand management and Merchandizing as per SOPs

Organize and supervise promotions and events in prescribed area when directed

Take regular as well as random markets visits i-e scan market variances, geographical prospects, laws

Area office management

Field Cosmetics, Field Sales performance, Aggregations and spot-wise performances etc

Inventory management

Ensure services, supply, defected items as per directions

Competitor Analysis

Ensure compliances at every phase or initiatives

ETIHAD AIRPORT SERVICES (Dulsco LLC), Abu Dhabi international Airport

Cargo Admin. Assistant Sep 2014- May 2018

Responsibilities:

Hub Office Management

Forwarding and Answering calls / emails / directives.

Office supplies request reception / transfer to store.

In-bound / Out-bound documentations management and systematically updated.

Receiving / Greeting the VIPs as per Etihad protocol inside cargo premises and ensure the quality caring services and coordinate meeting as per standards.

Ensure office supplies / infrastructure / utilities & facilities as marked.

Ensure the soft services monitoring / management of cargo operations premises.

Manage the Interdepartmental loop to streamline the office and operations.

Vehicles / equipment fleet management.

Office / cargo operations infrastructure monitoring and maintained.

Assist HSE / compliance polices must be ensured to be pursued.

Ensure the damaged cargo particularly DGRs.

Assist in ULD segregation / reporting of stock and stack of functional / non-functional ULD.

Cargo IQ / E-AWB / ACI (Electronic Data Interchange)

To comply with stations locally / internationally via emails / phone calls

Systematically daily export flights shipments for AWBs details to avoid any discrepancies.

All AUH joining shipments details ( AUH/DXB/DWC/SHJ) must be updated properly for financial purposes.

For EU sector, MRN should be generated through GCG-TGC portal as special number required for clearance in EU stations.

All shipments should be pre / post monitor for all export flights.

Ensure quality / standards of processing cargo originating for its origin to end-user destination station via NFD investigation. Subsequently, preparing reports in non-compliances cases as per EY SOPs.

For every import / exports flights every hour for shipments for ECC-STATUS. E-AWB shipments providing as per origin requirement like E-AWB, A4, paper AWB.

Attending queries of customer and raise irregularity in CS / HERMES.

Liaise with OAL via emails/ phone calls or SITA telex messages informing any cargo-on-hand to plan in next flight .

Consignee and FBL updating in CS / HERMES for AUH terminating units and updating systematically if any discrepancy occurred therein.

SAUDIA ARABIAN AIRLINES CARGO ( Smart First Services), Dammam Airport

Duty Agent ( Flight Control PAX Cargo Operations) Sep 2018- Dec 2019

Responsibilities:

Supervise / Monitor physically cargo handling ( all cargo categories ) within warehouse to rampside

Segregating / processing all DOCS manually / systematically

Ensure to support the daily airlines handling operational activities

Manifesting

Monitor the accurate racking of SV / OAL cargo into their respective locations racks

Supervise Scaling to input actual weight into UWS for final transmission to LC

Actions emails / phone calls for business correspondence.

Ensure quality customer services at all cadres of cargo operations.

Ensure the customer cares in courteous / professional mannerism

Record / systematically updating the invoice code as per airline-wise discrepancies

Keep all pre-post flights DOCS activity to maintain records and workflow as per GH standards

Report any incident / accident issues at work immediately by using SMS system

Ensure real-time system updates in line with C2K measurements and follow the DO / DON’T as specified terminal management

Record / report any damaged units

Supervise / ensure the stock availability of ULDs and accessories equipment ( SV / OAL )

Record / report ULDs damages / shortages to relevant departments / airlines

Ensure to employ respective airline-wise stationary

Cargo Customer Services

VALUE ADDITION TRAININGS & WORKSHOPS

Entrepreneurship Development, Effective Marketing Techniques, CRM

DISTINCTIONS ( AUH / DMM )

Customer Appreciation ( LH ) DMM station Emailed version

Customer Appreciation ( UL ) DMM station Emailed version

Customer Appreciation ( BG ) DMM station

Best Performance Certificate (EY)

Appreciation Letter in EDI (EY)

Customer Appreciation Award ( DULSCO)

Article entitled PEPSI vs COKE written & published in Business Recorder, Pakistan ( 2007 )

Based on such article PEPSI CO, Gujranwala offered job to me as I accomplished MBA

ACADEMIC EDUCATION

MBA ( Sales & Marketing ) from University of c Punjab, Lahore

Bachelor in Science B.Sc ( Maths / Physics ) from B Z U, Multan ( Graduation )

B.ED ( 1 semester completed out of 2 ) ALLMA IQBAL OPEN UNIVERSITY, ISB

COMPUTER PROFICIENCY

Web Browsing

MS Office ( Complete Suite)

Social Media

Cargo Spot

Hermes

Descrates

GLN

SKILLS PORTFOLIO

Influential communications

Interpersonal skills

Negotiations skills

Persuasions skills

Business correspondences

CARGO TRAINING COURSES

ACI / Cargo IQ / E-AWB ( EY )

Basic Cargo Handling CSM Training ( EY )

Airside Safety in Etihad airline ( EY )

DGR training CAT8 Etihad Airways. ( EY )

General Security Awareness in Etihad Airways ( EY )

Fire Awareness Training ( SV )

Safety Managements Systems ( SV / PR )

PERSONAL DETAILS

Father Name - Wakil Chaudhary

Date of Birth - Aug 10-1983

Nationality - Pakistani

Driving License - Pakistani D/L ( LTV )

Languages - English, Punjabi, Hindi, Arabic ( Beginner )

Permanent Add - Multan, Pakistan.

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