Pinky Joy Catiay

Date of Birth: ** October ****

Grass Residence Quezon City

Mobile: +63-947-***-****

Email: add0qj@r.postjobfree.com

Objective: To fill the position of Administrative Officer; posses exceptional and evaluation and judgment abilitiess oral and writen communication skillss and strong problem-solving skills. Summary of Qualifcatioon

Excellent communication skills with absolute politeness in verbal conversation

Immense exposure to the fast paced and high profile work environment through past work experiences

Good customer service skills with orientation of complete customer satisfaction

Proper conversation and coordination with other team members

Complete and neat information of the safety measures to be applied in case of emergency situations

Builds appropriate professionals friendly and accessible relationships with employees and line managers

Resilient and able to work in an organization that is undergoing change due to development and growth.

Appreciates and understands the need with confidentiality in dealing with all HR and training issue.

Takes responsibility for own work

Proficient use of all Microsot programmes.

Professional Profle

Highly skilleds energetics and fexible dental professional with experience in 4-handed dentistrys radiologys sterilizations laboratorys and ofce duties. Adept at earning patient’s trust and confidence. Demonstrated initiative and commitments and a proven asset to a growing industry. Work Exierience

BMW HR Deiartment-Abu Dhabu, UAE

HR Coordinator – 2012-2013

Assist in the recruitment process

Assist the HR Ofcer with the development and maintenance of human resource policies and procedures

Assist in the development of HR policies and procedures

Enter data into the HR system so that accurate records are maintaineds

Maintain and develop the personnel filing system

Maintains human resources records by recording new hiress transferss terminationss changes in job classificationss merit increases ; tracking vacations sicks and personal time.

Provide data for and prepare management information reports

Provide HR administration support to the HR Ofcer and the finance and business director

Provides job candidates by screenings interviewings and testing applicants ; notifying existing staf of internal opportunities ; maintaining personnel records.

Responsible for making LPO for ticket bookings for the employees.

Responsible for making certificates requested by the employees.

Responsible for preparing documents for visa and labor contracts ; position change ; salary updation in the labor contract.

Responsible for controlling the releasing of passports and labors card.

Responsible for sorting mails address to company’s PO Box. Emirates Transiort-Abu Dhabi-Abu Dhabi, UAE

Service Controller/Coordinator -2013-Seitember 2016

Greeted customerss scheduled service appointments and received vehicle information.

Handled customer complaints and ensured high customer satisfaction standards.

Performed ater sales follow ups and developed strong relationships.

Leading a team of technicians to perform quality maintenance and repairs in a timely fashion

Scheduling and distribution of work to efect maximum output.

Promote the shop and its services through exceptional customer interactions.

Manage consistent sales growth and profitability

Coordinating recommendations with technicians and presenting to customers.

Meet and exceed goals and quotas based on previous year's performance.

Handle open and close procedures and money handling.

Complete required training and education in a timely manner.

Complying with proceduress ruless and regulations on keeping a safe reception area

Documenting and communicating various actionss irregularitiess and continuing needs

Providing administrative and clerical support

Preparing leters and documents

Operating Point of Sale systems

Ordering ofce supplies

Managing digital and hard-copy filing systems

Dental Skills Summary

4-Handed Dentistry Preventative Care Instrument Sterilization Diagnostic -Rays Infection Control Oral Surgery/Extractions Emergency Treatment Prosthetics/Restorations Teeth Whitening Chair-side Exierience

Prepare tray setups for dental procedures. Obtain dental records prior to appointment. Prepare patients for procedures ensure comfort and develop trust ; calm distressed patients ; instruct patients on postoperative and general oral health care ; take and record medical and dental histories. Assist dentist with extractionss fillingss and sealants. Take casts and impressions for prosthetics/restorations.

Laboratory Exierience

Prepare materials for impressions and restorations.

Pour models and make casts.

Expose radiographs and process -ray film.

Office Exierience

Greet patients ; arrange and confirm appointments ; keep treatment records.

Order dental supplies and materials ; maintain stock in accordance with monthly budgets.

Develop and document ofce policies and procedures. Share best practices with staf. Educaton

Graduated Doctor of Dental Medicine,

Misamis University, May 2019

Ozamiz Citys Misamis Occidental

Doctor of Dental Medicine Cebu Doctor’s University, Cebu Philippiness 2006-2011

Pre-Dental, Cebu, 2004 – 2006

Cebu Doctor’s Universitys Cebu Philippines

High School Educaton, 2000 - 2004

Colegio de Santo Tomas Recoletoss San Carlos Citys Negros Occidentals Philippines References: Will be available on request.

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