Address: Apt ****, *** Almayah, Building Alnahda Sharjah, UAE.

Phone: +971*********

Email: add0oi@r.postjobfree.com

GIDEON MANDAZA

OBJECTIVE

Greatly motivated by a desire to learn new things, the organization can leverage the expertise and experience that I possess. I seek an opportunity to express my skills and capabilities as I contribute towards the goals and needs of the company.

SKILLS AND ABILITIES

Network Administration (Windows and Cisco environments)

Systems Administration(Windows, Active directory, Exchange, DHCP and DNS)

Routers, switches and access points configuration and setup (VlANS & VPN)

Help desk and Technical Support

Project Management and Tracking

Network Security (Intrusion prevention and detection)

Hardware Engineering and Maintenance

Microsoft Office 365

Mobile Device Management

Business Analysis

EXPERIENCE

SIMBISA BRANDS (PVT LTD) (ZIMBABWE)

Assistant Networks Manager/ Network Engineer (Aug 2016 – Jan 2020)

Cisco, windows, juniper and Linksys based network systems design, implementation and support; routers and switches configurations.

Systems Administration (AD, DHCP, DNS, Exchange, Server based systems)

Network security, detection and intrusion prevention using routers and firewalls

Supervision of the networks personnel.

Identify problematic areas and implement strategic solutions in time

Help desk hardware and software support supervision. (PCs, printers and point of sale repairs and maintenance).

Troubleshooting and diagnose hardware and software issues ensuring fixes.

Installing and upgrading anti-virus software to ensure security at the user level.

Ensured compliance and adherence to electrical safety standards in operations as well as managing technical documentation.

Development of networks policy. Setting users’ resource access rights and priority definitions. Network modification mechanisms and the modification rules.

Major Success

Successfully enabled deployment of wireless connectivity in the operation environment.

ENVIRONMENTAL MANAGEMENT AGENCY (ZIMBABWE)

Systems and Support Administrator (Apr 2014 – Jul 2016)

Supervision and management of the Networks team; work scheduling and report writing.

LAN, MAN and WAN networks designs, deployment and troubleshooting.

Ms-Exchange, Active Directory(AD), DHCP and DNS Servers administration, regular updates, patching and security of the mailing services.

Configuration and administration of Virtual machines technology.

Hardware and software support to users and being the first point of contact for error reporting.

Conducted routine Backups and Failure recovery.

Procurement of hardware and networking requirements.

Maintained update services for software applications and infrastructure.

IT policy formulation and implementation.

Performing tests and evaluations on new software and hardware as well as on new network connections.

Major Success – successfully interconnected 33 sites through WANs

MFOKON INVESTMENTS (SOUTH AFRICA)

Hardware Technician (Mar 2008 – Sep 2012)

PC maintenance and repairs. Fixing hardware (repairing and replacing components)

IT hardware and software support. Offering assistance to troubled users to ensure smooth running.

Printers’ installation and maintenance, parts repairs and cartridge replacements.

Procurement of software and hardware requirements

Database Management

ZB BANK AND FINANCIAL HOLDINGS (Zimbabwe)

IT Network Specialist ( Jun 2005 – Jan 2008)

Network design, support and modification. Planned and designed the network structure and implemented it. Performed all necessary modifications to the network including performance monitoring.

CCTV installations and support in liaison with the security division.

Helpdesk hardware and software support, job calls were developed and assistance would be rendered over the call.

Equation system support. Assisted bank tellers and associated personnel facing system challenges.

Network security through configuration of access lists as well as centralizing the administration of activities around network access.

Web development and design. Assisted web developers and ensured smooth access to the organization’s websites.

Systems upgrade, maintenance and management.

Major Success :

1.Successfully interconnected branches of banks in two different countries (Zimbabwe and Zambia) after their merger.

2.Managed to connect all branches of the bank through Zimswitch which is an Inter-banks interoperability platform.

EDUCATION

UNIVERSITY OF ZIMBABWE

Diploma in Applied Information Technology 2006

1.Network Engineering

2.Principles of Marketing Management

3.Principles of eCommerce

4.Interpretation of Financial documents and reports.

5.Discrete Mathematics.

MIDLANDS STATE UNIVERSITY (Trust Academy, Zimbabwe)

BSc in Management Information Systems (Final year student, awaiting work related assessment to graduate this 2020 )

1.Data communications and computer networking.

2.Software engineering and programming.

3.Expert Systems and Server administration (Microsoft exchange and active directory)

4.Business Management and Entrepreneurship.

5.Hardware Engineering

CISCO NETWORKING ACADEMY (Zimbabwe)

Certificate – CCNA Exploration, Network Fundamentals (2007)

1.Data communications and computer networks

2.Cisco routers, switches and access points configurations building Ethernet and wireless networks.

3.Network planning, design and implementation.

4.Network cabling (fiber optic and UTP)

FUR DIE FREIHEIT (Gummersbach, Germany)

Certificate – Strategic Planning (2011)

1.Strategy Revised

2.Strategy Planning Practice

3.Strategy Implementation

4.Strategic Planning Excursion Exercise

LANGUAGES AND INTERESTS

English, Native

Sports, Reading, Exploring and Travelling

REFERENCES

Will be availed upon request

Contact this candidate