Customer Receptionist

RASHMI NISANSALA ANURADHI

No:***, Al Matar Al Qadeem Street Old Airport, Doha -Qatar.

Contact

No: - 009**-******** Email: - ***********@*****.*** PROFESSIONAL SUMMARY

Firstly, I have to be honest and truthful. I have been working in Cool Air Trading & Contracting Company for the same job title for 6 months and gained the experience like 06 years for my age. The responsibilities what i have done through this job title, and I’m currently working under administration.

• I professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.

• I thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking.

I maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both customer and company SKILLS

EXPERINCE

Receptionist

Cool Air Trading & Contracting ǁ Azziya, Qatar February 2018 – August 2018

• I professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.

• I demonstrate passion for excellence with respect to treating and caring for customers.

• I have the ability to communicate clearly and professionally, both verbally and in writing.

• I have a pleasant, patient and friendly attitude

• I am ability to take strong decision making and analytical abilities.

I am self-started

ad quick leaner

Effective use of MS

Office, Power point,

Excel and Outlook

I have excellent interacting

and communication skills

Trained in

presentation

skills

Good team player

with the ability to

work with others

computer technology Ability

to self-learn and apply new

• I am ability to take strong detail orientation and communication/listening skills.

• I have the willingness to work a flexible schedule and occasional overtime when needed.

• I have with possess a strong work ethic and team player mentality.

I’m currently working under Al Buharia under administration as a (Receptionist) too. EDUCATION

• Finished Secondary Level Stafford Sri Lankan School Doha-Qatar.

• IELTS (International English Language Testing System) July 2018

British Council Doha –Qatar

I have gained – 5.5 score

• University of Cambridge ESOL, Doha-Qatar

I have successfully completed and awarded for: -

Starters (2009)

Movers (2010)

Flyers (2011)

Ket (2012)

Pet (2013)

FCE (2014)

PERSONAL DETAILS

• Full name : Kahatapitiyage Dona Rashmi Nisansala Anuradhi

• Date of Birth : 19/04/2000

• Gender : Female

• Religion : Buddhist

• Nationality : Sri Lankan

• Status : Single

EXTRA QUALIFICATIONS

• Leadership Development Camp SSLSD-2014 has successfully completed, Doha-Qatar.

• Certificate of Appreciation of the Institute of Charted Accountants of Sri lanka, in Doha-Qatar 2016.

• Certificate of appreciation of South Asia at the Supreme Committee for Delivery &Legacy Doha-Qatar 2018.

I'm willing to work as soon as possible full of responsibilities and be honest and truthful If you are interested in my resume and I promise you will never regret it by giving me the opportunity to work with you because I'm doing my best without any faults, errors happen.

-Rashmi Nisansala Anuradhi-

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