Sales Representative Customer Service

Professional Summary

Skills

Experience

Kayla Williamson

859-***-**** ******************@*****.*** 4534 Dale Williamson Road, Union, KY 41091 I can bring skills I have and apply them to anywhere needed. I'm always willing to learn new things. I also am friendly and hard working .

Multi tasking Computer Approachable and

manageable

Resourceful and

flexible

Well-organized and

detailed

Excellent time

management

TeacherCurrent October 2016 -

Abby's Child Enrichment Center, Walton, KY

Communicated expectations and curriculum requirements to reinforce classroom goals. Communicated student progress and areas needing improvement to parents during parent conferences.

Created and adapted lesson plans and classroom work to meet students' individual needs. Created instructional materials appropriate for students with wide range of mental, physical and emotional maturities.

Designed lesson plans and instructional material conforming to current state and district standards.

Established and maintained relationships with students, parents, staff and community members. Maintained high classroom management and behavior management standards. Routinely evaluated students' progress towards lesson objectives through assessments like homework, quizzes, and tests.

Supervised students in classroom and out-of-classroom activities throughout working day. Supervisor August 2015 - December 2016

JCPenney, Florence, KY

Accurately completed cash register transactions.

Cleaned shelves, tables, and counters.

Conferred with employees to discuss complaints and resolve issues. Effectively executed visual merchandising and marketing initiatives. Ensured all employees are trained and ready for adequate performances. Education

Established strong business relationships and created a deadline-driven team. Facilitated stock management and inventory, conducting routine inventory audits and cycle counts.

Indentified tasks and delegated work.

Received and processed cash and credit payments.

Watched for, recognized, and prevented security risks. Stock October 2013 - December 2015

Justice, Florence, KY

Communicated with customers on multiple phone lines, through email and live online chat. Created promotional and marketing materials.

Deployed humor, patience and empathy to resolve customer issues. Greeted and directed customers.

Handled incoming calls from customers who had product complaints. Worked with a team of [number] to develop a customer service handbook. helped stock the floor

Amazon June 2014 - August 2015

Amazon CVG3, Hebron, KY

sorted merchandise

trained people

operated fork life

loaded merchandise

Sales Representative November 2012 - January 2014

JCPenney, Florence, KY

Accepted and processed customer payments in cash, credit cards and checks, checking for validity.

Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities.

Followed up with customers ensuring their satisfaction with their purchases. Greeted customers and offered them assistance where possible. Informed customers about current promotions and sales, encouraging them to take advantage. Vet technician - Penn Foster College, Scottsdale, AZ June 2022 Teaching - Gateway Community & Technical College, Boone Campus, Florence, KY Randall K. Cooper High School, Union, KY May 2014

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